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Technical Support Associate Jobs in Greer, SC (NOW HIRING)

BJU Education Group

Customer Care Associate

Greenville, SC · On-site

$13.75 - $18.75/hr

As a Customer Care Associate at BJU Press, the ideal candidate will play a supporting role on the ... Level 1 Technical Support: Assist users with accessing digital editions or troubleshooting issues ...

M Force

Engineering Technologist 1

Greenville, SC

$20/hr

This role provides hands-on technical support, assists with problem resolution, and contributes to ... Associate degree in Engineering Technology (or equivalent), OR 3-5 years of relevant technical ...

Auria Solutions

IT Analyst

Spartanburg, SC · On-site

  • Medical

  • Dental

  • Vision

Technical Support * Provide onsite and remote technical support for manufacturing IT systems, ... Associate or bachelor's degree in information technology, Computer Science, or a related field ...

Auria Solutions

IT Analyst

Spartanburg, SC

  • Medical

  • Dental

  • Vision

Technical Support * Provide onsite and remote technical support for manufacturing IT systems, ... Associate or bachelor's degree in information technology, Computer Science, or a related field ...

Auria Solutions

IT Analyst

Spartanburg, SC

  • Medical

  • Dental

  • Vision

Technical Support * Provide onsite and remote technical support for manufacturing IT systems, ... Associate or bachelor's degree in information technology, Computer Science, or a related field ...

TEAM QUALITY SERVICES INC

Field Quality Associate

Greer, SC · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Field Quality Associate works on-site at their assigned service location(s) Onboarding Location ... Provide technical support and guidance to customers and service location staff, assisting them in ...

EGS

HVAC Designer

Greenville, SC · On-site

$82/hr

Provide technical support to activities associated with equipment and material procurement and ... Associate degree in related technical field of study * Experience with design of systems ...

EGS

HVAC Designer

Greenville, SC

$82/hr

Provide technical support to activities associated with equipment and material procurement and ... Associate degree in related technical field of study * Experience with design of systems ...

EGS

HVAC Designer

Greenville, SC

$82/hr

Provide technical support to activities associated with equipment and material procurement and ... Associate degree in related technical field of study * Experience with design of systems ...

Old Dominion Freight Line, Inc.

Database Associate

Duncan, SC · On-site

$57K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Database Associate will be responsible for supporting database maintenance and security by ... Provide basic technical support to application users for database access and queries. * Help ensure ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Greer, SC

Technical Support Associate information

See Greer, SC salary details

$10

$23

$55

How much do technical support associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support associate in Greer, SC is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What are the most commonly searched types of Technical Support jobs in Greer, SC?

The most popular types of Technical Support jobs in Greer, SC are:

What job categories do people searching Technical Support Associate jobs in Greer, SC look for?

The top searched job categories for Technical Support Associate jobs in Greer, SC are:

What cities near Greer, SC are hiring for Technical Support Associate jobs?

Cities near Greer, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Greer, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,385 per year, or $23.7 per hour.

Customer Care Associate

BJU Education Group

Greenville, SC • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 7 days ago

Job description

ROLE SUMMARY: As a Customer Care Associate at BJU Press, the ideal candidate will play a supporting role on the Customer Services team by handling incoming and/or outgoing customer calls on behalf of BJU Press and ensuring customer satisfaction.
ABOUT BJU PRESS & THE ROLE
Vision: We want Christian education to be transformational in the lives of students as they grow in their faith and knowledge of our Savior, Jesus Christ.
Mission: We produce transformational products and services for Christian educators.
Brand Promise: We empower educators to prepare students to live in light of eternity.
About the Team: The purpose of the Customer Service team is to provide support and assistance to customers before, during, and after a purchase, aiming to address their questions, resolve issues, and ultimately create a positive experience. The Customer Services team seeks to support the mission of BJU Press by fostering customer loyalty and helping to build strong relationships with the brand by ensuring customer needs are met with empathy and timely action.
KEY RESPONSIBILITIES:
  • Respond to Customer Inquiries: Answer questions about Press offerings, book or streaming availability, pricing, shipping, and digital access.
  • Process Orders: Assist customers in placing new orders and extension orders for physical and digital resources.
  • Resolve Complaints and Issues: Handle concerns related to missed deliveries, damaged products, billing errors, or access problems.
  • Update Customer Records: Maintain accurate customer information in the system, including addresses, payment details, and preferences.
  • Provide Product Information: Educate customers on the company's publications, upcoming releases, and promotions.
  • Level 1 Technical Support: Assist users with accessing digital editions or troubleshooting issues with the publisher's website or app.

SKILLS AND ATTRIBUTES NEEDED TO SUCCEED IN THIS ROLE:
  • Strong communication skills: Clear verbal and written communication, active listening to understand customer needs, while maintaining a professional and courteous tone
  • Customer Service Orientation: Empathy and patience, conflict resolution, and ability to handle complaints and de-escalate situations.
  • Technical Proficiency: Familiarity with CRM systems and call center software, basic troubleshooting for digital platforms.
  • Attention to Detail: Accurate data entry
  • Problem-solving abilities: Identifying customer issues quickly and offering effective and creative solutions.
  • Time Management: Managing high call volumes efficiently, prioritizing tasks and multitasking under pressure.
  • Familiar with Microsoft Office

REQUIRED QUALIFICATIONS:
  • Bachelor's degree OR trade certification OR 2+ YOE OR equivalent demonstrated aptitude
  • Teaching experience is preferred
  • Prior contact center experience is helpful

An applicant for a position in the Bob Jones University group - Bob Jones University, Bob Jones Academy or BJU Press - must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support the group's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to be active members of a local Bible-believing church which holds orthodox theology. Whether in the classroom, online, through student activities, or through the preparation of educational materials for Christian schools and homeschool families, applicants must be committed to providing students an excellent, world-class education from a biblical worldview that prepares them for a lifetime of service for Jesus Christ.
#LI-Onsite
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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