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Technical Support Associate Jobs in Denver, CO (NOW HIRING)

Playground

Customer Support Associate

Denver, CO · On-site

$70K - $75K/yr

About the Role As a member of our Customer Support team , you will be the first point of contact ... Troubleshoot technical issues and guide customers through solutions * Collaborate Cross ...

Playground

Customer Support Associate

Denver, CO · On-site

$1.2K/day

About the Role As a member of our Customer Support team, you will be the first point of contact for ... Troubleshoot technical issues and guide customers through solutions * Collaborate Cross ...

Amazon

IT Support Associate II, OTS

Thornton, CO · On-site

$17.50 - $22.50/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Amazon

IT Support Associate II, OTS

Aurora, CO · On-site

$17.25 - $22.25/hr

About The Role As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical ...

Exclusive Resorts LLC

IT Support Analyst

Denver, CO · On-site

$65K - $75K/yr

Associate degree or equivalent work experience. * 3-5 years of experience in an IT service desk or technical support role. * CompTIA A+ certification preferred. * Experience supporting Microsoft ...

pds

IT Support Technician

Englewood, CO · On-site

$32.60/hr

What You'll Do Technical Support & Troubleshooting * Install, configure, troubleshoot, service, and ... Associate's Degree in a related field and 2+ years of relevant experience, or * Equivalent ...

BearCom

Stone Security is seeking a Support Engineer to provide exceptional technical support and ... Associate's or Bachelor's degree in IT, Computer Science, Engineering, or a related field.

CFS

IT Support Technician I

Denver, CO · On-site

$25 - $35/hr

Associate degree or coursework in Information Technology, Computer Science, or a related field. * Prior customer-facing, retail, technical support, internship, or part-time experience. * Exposure to ...

Judge Group, Inc.

IT Support Technician II

Englewood, CO · On-site

$27 - $29.65/hr

Provide Tier I/II technical support for hardware, software, network connectivity, and peripheral ... Associate's Degree in Information Technology, Computer Science, or a related field, plus 2+ years ...

LINQ

Customer Support Specialist

Denver, CO · On-site

$31K - $51K/yr

This position will be responsible for providing technical support to the full product suite for ... associates, school staff and/or student parents. A background in K12 education and/or accounting ...

ATS Companies

IT Support Technician

Centennial, CO

$65K - $80K/yr

Provide IT technical support to employees and customers * Utilize a ticketing system for support ... Associate degree or higher in Information Technology or a related field (or equivalent combination ...

ATS Automation

IT Support Technician

Centennial, CO · On-site

$65K - $80K/yr

Provide IT technical support to employees and customers * Utilize a ticketing system for support ... Associate degree or higher in Information Technology or a related field (or equivalent combination ...

Crusoe

Senior Cloud Support Engineer

Denver, CO · On-site

You will be the primary point of contact for technical support, ensuring our customers can ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Denver, CO

Technical Support Associate information

See Denver, CO salary details

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How much do technical support associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for technical support associate in Denver, CO is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $27.26 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Denver, CO?

The most popular types of Technical Support jobs in Denver, CO are:

What are popular job titles related to Technical Support Associate jobs in Denver, CO?

For Technical Support Associate jobs in Denver, CO, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Denver, CO look for?

The top searched job categories for Technical Support Associate jobs in Denver, CO are:

What cities near Denver, CO are hiring for Technical Support Associate jobs?

Cities near Denver, CO with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Customer Support Associate

Playground

Denver, CO • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Job description

About Playground
Playground is working to make excellent child care accessible to all. Playground has built best in class software to manage all aspects of running a child care business. We believe that providers should focus on providing incredible child care - the kind of work that only people can do - and that software should manage the rest. We're building the child care management platform that eliminates the administrative work of running a center.
Playground is at an inflection point - and poised to grow extremely fast. We recently raised millions of dollars, have several statewide contracts, and are working with thousands of schools across the country. Additionally, our founders were recently honored as Forbes 30 under 30.
We are a team of owners, who are not afraid to dive into large, complex projects. If you are excited by the prospect of helping build Playground's account management organization and joining a collaborative, high-growth startup - please apply!
About the Role
As a member of our Customer Support team, you will be the first point of contact for our clients, playing a crucial role in ensuring their success and satisfaction with our platform. Your primary responsibilities will include handling support requests, troubleshooting issues, and guiding clients to effectively use our product. Your ability to empathize, communicate clearly, and build relationships will be key to creating positive experiences for our clients.
What You'll Do:
  • Drive Customer Success: Provide empathetic, customer-centric support by understanding the unique needs and challenges of each client
  • Manage Chat Responses: Respond to customer inquiries via chat in a timely and professional manner
  • Problem-Solve with Providers: Troubleshoot technical issues and guide customers through solutions
  • Collaborate Cross-Functionally: Collaborate with the product and engineering teams to escalate and resolve complex issues
  • Drive Product Improvements: Document and track customer interactions and feedback to contribute to continuous product improvement
  • Gather and Deliver Feedback to the Team: Proactively identify opportunities to educate customers about product features and best practices
  • Become a product expert: Maintain a deep understanding of our platform to provide accurate and comprehensive support
  • Growth Potential: High-performers in this role will have the opportunity to transition into onboarding/implementation roles within Playground down the line
  • Updating Help Center: Keeping our Help Center up to date, creating and adding new articles

What You Need:
  • Bachelor's degree required (Business, Communications, Economics, or related field preferred)
  • Preternatural sense for system optimization and first-principals approach to problem solving.
  • Comfort operating in ambiguity and fast-paced environments.
  • High level of ownership, work ethic, and career ambition

Compensation
Salary for this position is $70,000 - $75,000 subject to standard withholding and applicable taxes. Job level and actual compensation will be decided on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified.
Why Join Playground:
  • Competitive salary + equity
  • 3 weeks of PTO
  • Health, vision, and dental benefits
  • $1200/year education stipend
  • Free lunch daily
  • Collaborative and supportive work culture with a high level of autonomy and room for growth
  • Fully in person to foster collaboration and speed

How to Apply: If you're a hustler who's excited to join a mission-driven, early-stage company with ownership, craftsmanship, and empathy at the center of what we do, apply now. The Playground Team is fully in-office in Lodo, Denver or Union Square, NYC. Please make sure you are open to a fully in-person role before applying!
Check out: https://www.tryplayground.com/about to learn more about our journey and co-founders Dan, Josh, and Sasha.

Apply