Technical Support Associate Jobs in Concord, ON (NOW HIRING)

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Rockwell Automation's EDGE Technical Sales and Consulting Program is a world-class, multi-month training program consisting of a combination of sales, technical, and professional training that take place in both classroom and on-the-job settings. After completion of the program, you are placed in one of our field sales offices across Canada. This listing is for the Technology Consultant.

Associate Technology Consultant:

You will respond to prospect emails, phone calls, and demo requests capability and benefits of our portfolio to customers. They are responsible for technical support in pre-sales activities for a specific range of products within a defined geography. The Technology Consultant will help with commercial marketing activities, interface with product teams, be the contact for product and quality issues, provide post sales troubleshooting when needed, and act as a local interface with Tech Support. You will be a technical resource for Rockwell Automation technology and products within their area(s) of expertise.

This role is designed for early career professionals who are recent college graduates. You will start in a formal training program. This will be followed by a rotation in our field service engineering group to allow hands-on learning, implementing applications with Rockwell products for our customers. During the formal training program you will report to the program manager, then you will transition to reporting to a domain expert manager who will coach you through your customer interactions.

The Essentials - You Will Have:

• Bachelor's degree from an accredited college or university

• Legal authorization to work in the Canada is required. We will not sponsor individuals for employment visas, now or in the future

• Must be location flexible

• Valid Canadian driver's license

The Preferred - You Might Also Have:

• Previous intern experience with Rockwell Automation, our Partner Network, or our customers

• Comfortable working with a variety of individuals

• Previous co-op or intern experience in manufacturing or customer-facing role

• Bachelor's/Master's degree in Industrial Engineering, Industrial Distribution, Engineering Sales, Electrical Engineering, Mechanical Engineering, Mechatronics, Supply Chain, or other similar, technical degrees (graduating in December 2026 or Spring 2027, or within the past 3 years from Spring 2027).

What We Offer:

• Health Insurance including Medical and Dental

• Health Care Spending Account (HCSA - dependent on the plan chosen)

• Employee Assistance Program (EAP)

• Retirement plans

• Paid Time off

• Volunteering Time off

• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)

• Employer Paid DC Pension

• Maternity and Parental Leave Top-Up

• Fitness Reimbursement Program

• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

or this role, the Base Salary Compensation is from $85,000.00 - $100,000.00 CAD/annual with an annual target bonus of 5% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.