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Technical Support Associate Jobs in Butler, PA (NOW HIRING)

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Associate degree in Computer Science or equivalent experience Experience Required: * 2+ years of ... Self-motivated and able to work across diverse technical and non-technical teams * Good written ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Associate degree in Computer Science or equivalent experience Experience Required: * 2+ years of ... Self-motivated and able to work across diverse technical and non-technical teams * Good written ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Associate degree in Computer Science or equivalent experience Experience Required: * 2+ years of ... Self-motivated and able to work across diverse technical and non-technical teams * Good written ...

Quality Life Services

Network Administrator

Butler, PA · On-site

... site technical support and assistance. Requirements * Minimum of 3 years of hands-on experience in network administration or a related IT role. * Associate or Bachelor's degree in Information ...

Quality Life Services

Network Administrator

Butler, PA · On-site

... site technical support and assistance. Requirements * Minimum of 3 years of hands-on experience in network administration or a related IT role. * Associate or Bachelor's degree in Information ...

Rural King

Firearms Associate

Monaca, PA · On-site

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

Rural King

Firearms Associate

Monaca, PA

When you join the Rural King team, you become a contributing member in supporting the needs of and ... technical specifications, as necessary. * Utilize upselling and cross-selling techniques to ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Butler, PA

Technical Support Associate information

See Butler, PA salary details

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How much do technical support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for technical support associate in Butler, PA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $23.85 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Butler, PA?

For Technical Support Associate jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Butler, PA look for?

The top searched job categories for Technical Support Associate jobs in Butler, PA are:

What cities near Butler, PA are hiring for Technical Support Associate jobs?

Cities near Butler, PA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Nuclear Analysis Technician

Westinghouse Electric Corporation

Cranberry Township, PA

$19.71 - $32.21/hr

Full-time

Re-posted 8 hours ago

Job description

Overview

We are seeking a dedicated and detail-oriented Nuclear Analysis Technician to join our team in Cranberry Township, PA. In this role, you will play a crucial part in ensuring the safety and efficiency of our nuclear operations. If you have a passion for science and technology and enjoy working in a collaborative environment, we would love to hear from you!

Responsibilities
  • Conduct thorough analysis and testing of nuclear materials and systems.
  • Operate and maintain specialized laboratory equipment and instruments.
  • Collect and document data accurately for regulatory compliance and reporting.
  • Collaborate with engineers and scientists to interpret results and troubleshoot issues.
  • Participate in safety audits and ensure adherence to industry standards.
  • Assist in the development and implementation of new analytical procedures.
  • Provide technical support and training to junior staff members.
Qualifications
  • Associate's degree in Nuclear Technology, Chemistry, or a related field; Bachelor's degree preferred.
  • Experience in nuclear analysis or a laboratory environment is highly desirable.
  • Strong understanding of nuclear safety protocols and regulatory requirements.
  • Proficient in using laboratory equipment and software for data analysis.
  • Excellent attention to detail and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong communication skills, both written and verbal.
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