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Technical Support Associate Jobs in Bastrop, TX (NOW HIRING)

Riot Platforms

IT Support Technician I

Austin, TX · On-site

$21.25 - $29.25/hr

High school diploma or GED required; associate's degree in Information Technology or a related field is preferred. * Zero to two years of IT support, technical support, service desk, field support ...

First Citizens Bank

Systems Engineer III

Austin, TX · On-site

Oversees the work of less experienced associates and serves as a technical resource to wider business unit. Responsibilities & Qualifications Duties & Responsibilities: Technical Support - Leads ...

First Citizens Bank

Systems Engineer III

Austin, TX

Oversees the work of less experienced associates and serves as a technical resource to wider business unit. Responsibilities & Qualifications Duties & Responsibilities: Technical Support - Leads ...

Central Health

IT User Support Technician II

Austin, TX

$21.75 - $29.75/hr

IT User Support Technician II provides advanced technical support to end users and serves as an ... Associates Degree in Information Technology related field (higher degree accepted) - Preferred ...

Central Health

IT User Support Technician II

Austin, TX · On-site

$21.75 - $29.75/hr

Overview IT User Support Technician II provides advanced technical support to end users and serves ... Associates Degree in Information Technology related field (higher degree accepted) - Preferred ...

Central Health

IT User Support Technician II

Austin, TX · On-site

$21.75 - $29.75/hr

Overview IT User Support Technician II provides advanced technical support to end users and serves ... Associates Degree in Information Technology related field (higher degree accepted) - Preferred ...

Central Health

IT User Support Technician II

Austin, TX · On-site

$21.75 - $29.75/hr

Overview IT User Support Technician II provides advanced technical support to end users and serves ... Associates Degree in Information Technology related field (higher degree accepted) - Preferred ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Bastrop, TX

Technical Support Associate information

See Bastrop, TX salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Bastrop, TX is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.41 and $26.30 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Bastrop, TX?

For Technical Support Associate jobs in Bastrop, TX, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Bastrop, TX look for?

The top searched job categories for Technical Support Associate jobs in Bastrop, TX are:

What cities near Bastrop, TX are hiring for Technical Support Associate jobs?

Cities near Bastrop, TX with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Bastrop, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 17% Part Time, 4% Contract, and 4% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,084 per year, or $24.6 per hour.

Warehouse Operations Associate | Tech Trainee

Pro Coffee Gear

Austin, TX

$15.75 - $18.75/hr

Full-time

PTO

Re-posted 21 days ago

Job description

Job Position: Warehouse Operations Associate | Tech Trainee

Company: Pro Coffee Gear

Location: Austin, Texas, USA

Type: Full-time

About Us: Pro Coffee Gear is a fast-growing ecommerce and wholesale distributor of commercial and home espresso equipment. We serve cafes, roasters, restaurants, and serious home baristas with new and refurbished espresso machines, grinders, and accessories from the most respected brands in coffee. We're building a disciplined, data-driven growth engine - and paid media is a critical part of that foundation.

About the Role

We are seeking a Warehouse Operations Associate with a technical support focus to join our growing team. This role combines warehouse operations, inventory handling, and hands-on support with equipment to ensure products are accurately prepared, maintained, and ready for shipment.

This is an ideal opportunity for someone who enjoys working with their hands, staying organized, and supporting technical processes in a fast-paced environment.

What You'll Do

Warehouse Operations & Fulfillment

  • Organize, track, pack, and fulfill shipments of espresso machines and related products
  • Receive and process incoming inventory, including purchase orders and parts
  • Prepare kits and maintain accurate inventory organization

Technical Support

  • Assist technicians with cleaning, basic testing, and preparation of espresso machines
  • Support disassembly and reassembly of external components as needed
  • Ensure equipment is clean, presentable, and ready for shipment or display

Quality & Process Support

  • Clean and prepare machines for product photography
  • Take clear, consistent product photos as needed
  • Support ongoing process improvements and operational efficiency initiatives

Requirements

  • Experience & Skills
    • 1-3 years of experience in warehouse operations, logistics, or inventory management
    • Comfort performing hands-on, manual tasks with equipment and tools
    • Strong attention to detail and organizational skills
    • Ability to follow processes and maintain quality standards
    • Team-oriented with a proactive and reliable work style
  • Nice to have
    • Experience with coffee equipment, appliances, or mechanical systems
    • Genuine interest in or passion for coffee

Benefits

    • Paid time off.
    • Professional development support and technical training.
    • Career advancement opportunities within a fast-growing company.
    • Autonomy in a goal-oriented and performance-driven culture.
    • Opportunity to work with innovative equipment and evolving technologies.

**Only applications and CVs submitted in English will be considered**

Pro Coffee Gear is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.

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