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Technical Support Associate Jobs in Bandera, TX (NOW HIRING)

CICONIX, LLC

Research Associate

San Antonio, TX · On-site

The Research Associate provides direct scientific and technical support to ongoing research programs within the USAISR Research Directorate. This position performs laboratory and animal model ...

CICONIX, LLC

Research Associate

San Antonio, TX

The Research Associate provides direct scientific and technical support to ongoing research programs within the USAISR Research Directorate. This position performs laboratory and animal model ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Role Overview Provide first-level technical support to users, resolving hardware, software, and ... Associate's degree in Computer Science or related field • A+ or Microsoft Desktop Support ...

Endeavors

PRN Reservist

San Antonio, TX · On-site

Shelter Support Staff is also responsible for ensuring the safety of residents and the security and ... Associates or Bachelor's Degree in Social Work, Sociology, Psychology or related field Preferred.

ENDEAVORS

PRN Reservist

San Antonio, TX · On-site

Shelter Support Staff is also responsible for ensuring the safety of residents and the security and ... Associates or Bachelor's Degree in Social Work, Sociology, Psychology or related field Preferred.

Peyton Resource Group

EMR Analyst

San Antonio, TX · On-site

Key Responsibilities Serve as the primary operational and technical support resource for the ... Associate's Degree or higher preferred. Knowledge, Skills & Qualifications Strong knowledge of ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Bandera, TX

Technical Support Associate information

See Bandera, TX salary details

$9

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$47

How much do technical support associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for technical support associate in Bandera, TX is $20.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What cities near Bandera, TX are hiring for Technical Support Associate jobs? Cities near Bandera, TX with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Bandera, TX as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,032 per year, or $20.7 per hour.
Associate Director - Transmission & Distribution (T&D) Technical Services

Associate Director - Transmission & Distribution (T&D) Technical Services

Guidehouse

San Antonio, TX • On-site

$122K - $203K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Guidehouse rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

37th of 58 rated business consultants

Job description

Job Family:
Power Systems Engineering Consulting
Travel Required:
Up to 25%
Clearance Required:
None
What You Will Do:
The Associate Director Transmission & Distribution (T&D) Technical Services plays a key role in leading, developing, proposing, and delivering solutions related to the Transmission and Distribution (T&D) energy grids. The Associate Director-T&D Technical Services position is a highly challenging role that draws heavily upon all of the analytical, creative, and interpersonal skills essential to delivering effective regulatory and general strategy consulting engagements. It is essential for the Associate Director-T&D Technical Services to lead and have the ability to assume complete ownership of projects while at the same time being a part of a technical team.
The Associate Director-T&D Technical Services will also function as an advisory consultant and must organize their own tasks and schedules in carrying out substantial business analyses and delivering high-quality, client-ready work. The Associate Director-T&D Technical Services must organize all tasks and schedules in carrying out substantial business analyses and delivering high-quality, client-ready work. As our clients are often large with complex systems, the Associate Director-T&D Technical Services must demonstrate considerable potential to have the poise, independence, and business maturity to perform effectively and add value in the client environment.
Key Responsibilities:
  • Lead and perform data analysis, technical engineering reviews, power systems modeling, and/or primary data collection.
  • Fact-finding, research, and analysis on energy-related activities.
  • Familiarity with or ability to quickly grasp various transmission planning concepts, practices and procedures, and ability to apply Transmission Planning reliability criteria to perform analysis.
  • Develop and perform power systems analysis including transmission planning feasibility studies, System Impact Studies and Generator Interconnection Studies.
  • Build, enhance, and perform Steady State, Dynamic Stability Simulation, Voltage Stability Simulation, and Short Circuit Analysis.
  • Research thermal overloads and help recommend mitigations / transmission upgrades.
  • Effectively communicate solutions and new strategies to clients and stakeholders.
  • Oversee and develop / fine tune dynamic models for conventional and inverter-based resources (IBRs) and implement them for stability/transient simulation-based analysis.
  • Mentor junior consultants in expanding their individual know-how and business acumen on energy markets, business development and client management skills.

What You Will Need:
  • Must be a US Citizen or US Permanent Resident due to nature of client engagements and critical infrastructure data.
  • Associate Director-Bachelor's degree in electrical or power systems engineering from an accredited university or college AND Seven (7+) plus years post-graduation work experience in the Utilities industry; Or Master's degree in electrical or power systems engineering from an accredited university or college AND Five (5+) plus year post-graduation work experience in the Utilities industry; Or PhD in electrical or power systems engineering from an accredited university or college AND Three (3+) plus year post-doctoral work experience in the Utilities industry.
  • Technical understanding of or the ability to learn various power systems engineering tools such as PSLF / POWERWORLD Simulator/ PSSE / ASPEN / TARA/ CAPE / DSATools / PSCAD or EMPT
  • In-depth knowledge of transmission and distribution systems from a planning and operations standpoint.
  • Familiarity with and ability to quickly become adept at FERC, NERC, and state regulatory requirements and processes.
  • Excellent oral and written communication skills.
  • Outstanding analytical and problem-solving skills.
  • Ability to travel.
  • Ability to work onsite in Guidehouse Office or Client Office location.

What Would Be Nice To Have:
  • Preference will be given to candidates within reasonable driving distance of a core Guidehouse Office or Client Office location.
  • Post graduation work experience using one or more of the following power systems engineering tools: PSLF, POWERWORLD Simulator, PSSE, ASPEN, TARA, CAPE, DSA Tools, PSCAD or EMTP.
  • Post graduation consulting experience within the utilities industry.
  • Working knowledge of ISO/RTO operations and functions, especially western markets and CAISO
  • Knowledge of resource interconnection and expansion planning practices and protocols
  • Familiarity with transmission development, including competitive development
  • Ability to code and knowledge of coding languages such as R, Python, VA, SQL

#LI-RE1
The annual salary range for this position is $122,000.00-$203,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

About Guidehouse
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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