ZipRecruiter

Log In

1

Technical Support Associate Jobs in Aiken, SC (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Aiken, SC

Technical Support Associate information

See Aiken, SC salary details

$9

$21

$48

How much do technical support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical support associate in Aiken, SC is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are popular job titles related to Technical Support Associate jobs in Aiken, SC? For Technical Support Associate jobs in Aiken, SC, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Aiken, SC look for? The top searched job categories for Technical Support Associate jobs in Aiken, SC are:
What cities near Aiken, SC are hiring for Technical Support Associate jobs? Cities near Aiken, SC with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

IS Field Services Tech - Augusta

Piedmont Healthcare Inc.

Augusta, GA

Full-time

Posted 12 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 466 frontline employees who took The Breakroom Quiz

379th of 887 rated healthcare providers

Job description

At Piedmont Healthcare, you’ll love a shared purpose, be motivated to be your best, and be recognized for your contributions. Piedmont Healthcare leaders are in your corner and invested in your success. Our wellness programs and comprehensive total benefits and rewards will meet your needs for today and help you plan for the future.


Perform analytical, technical and administrative work in the planning, installation and support of new and existing desktop and laptop systems, printers, wireless devices and peripherals. Communicates with end users to determine needs, schedule work, and provide basic training on all hardware and some software. Configure and deploy laptops in a corporate wireless environment. Provide on-call support in a 24 x 7 environment. Responding to, diagnosing and resolving personal computer, workstation and application-related problems through discussion with users, delivering remote technical support for Piedmont Healthcare.
Education
  • H.S. Diploma or General Education Degree (GED) Required
  • Associates Degree from a recognized college or university in an IS related field Preferred
Work Experience
  • 1 year of work experience in IS Field Services Required
Licenses and Certifications
  • None Required

Piedmont Healthcare Corporate

What Piedmont Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply