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Technical Support Associate Jobs in Aiken, SC (NOW HIRING)

Edgewater Technical Associates

CAD Technician

Aiken, SC · On-site

Edgewater Technical Associates is seeking qualified candidates for a CAD Technician opportunity to support the Savannah River Site . Work Location: Aiken, SC CAD Technician- The CAD Technician will ...

Edgewater Technical Associates

NCR/CAR Technician

Aiken, SC · On-site

$15.25 - $20.75/hr

Edgewater Technical Associates is seeking qualified candidates for a NCR/CAR Technician opportunity to support the Savannah River Site . Work Location: Aiken, SC NCR/CAR (Nonconformance Report ...

Edgewater Technical Associates

NCR/CAR Technician

Aiken, SC · On-site

$15.25 - $20.75/hr

Edgewater Technical Associates is seeking qualified candidates for a NCR/CAR Technician opportunity to support the Savannah River Site . Work Location: Aiken, SC NCR/CAR (Nonconformance Report ...

Edgewater Technical Associates

Lead QA Engineer

Aiken, SC · On-site

$109K/yr

Edgewater Technical Associates is seeking qualified candidates for a Lead QA Engineer opportunity to support the Savannah River Site . Work Location: Aiken, SC Lead QA Engineer- The Lead QA Engineer ...

Edgewater Technical Associates

Work Planner

Aiken, SC · On-site

Edgewater Technical Associates is seeking qualified candidates for a Work Planner opportunity to support the Savannah River Site . Work Location: Aiken, SC Work Planner- The Work Planner will support ...

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Showing results 21-40

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Aiken, SC

Technical Support Associate information

See Aiken, SC salary details

$9

$21

$48

How much do technical support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support associate in Aiken, SC is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $22.55 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Aiken, SC?

For Technical Support Associate jobs in Aiken, SC, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Aiken, SC look for?

The top searched job categories for Technical Support Associate jobs in Aiken, SC are:

What cities near Aiken, SC are hiring for Technical Support Associate jobs?

Cities near Aiken, SC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Aiken, SC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $43,789 per year, or $21.1 per hour.

Fire Protection Program Improvement Support Specialist

CMT Services, Inc.

Aiken, SC • On-site

$85 - $110/hr

Other

Re-posted 21 days ago

Job description

Overview

CMT Services Inc. is a dynamic and small business supporting Federal, State, and Local government agencies. As an SBA-certified HUBZone, Woman Owned Small Business (WOSB), we deliver quality, professional services to support the missions and strategic business goals of our clients.

Position Title: Fire Protection Program Improvement Support Specialist

General Description of Service

The primary purpose of this position is to perform internal fire protection related assessments and observations; analyze the results of both internal and external fire protection related assessments; and work with Fire Protection Engineers (FPE), Design Authority Engineers (DAE) and Facility Operations personnel to effect resolutions to identified issues, gaps and vulnerabilities in the Fire Protection Program.

Responsibilities
  • Analyze, review, assess, and extract relevant information from assessments, program documents, procedures and technical reports with little or no supervision
  • Support development, maintenance, and administration of Fire Protection related databases regarding S/RID and NFPA requirements including, but not limited to, the Fire Protection Database System
  • Perform causal analyses using CST and other assessment related sources to assist in effectively designing and implementing both root cause-based remediation and proactive based resolution
  • Work with FPEs, DAEs and Operations personnel to revise/develop procedures, revise/develop training protocol and to develop/recommend other implementation actions as needed to support compliance with DOE-STD-1066-2012 and Site Manual 2Q
Qualifications

Education:

Bachelor of Science or Associate Degree in Business, Communications, Education or Engineering, with 10 years equivalent experience in project/technical support or document/configuration control in/ nuclear/chemical facilities/environment.

Experience/Skills:

  • Familiar with electronic document control and configuration management systems (e.g. SRS Linking Document Database (LDD) or Fire Protection Database System (FPDS))
  • Prior experience with S/RID requirements (e.g. Safety Basis) implementation at SRS
  • QA auditor experience
  • Causal Analysis experience
  • Conduct of Operations training
  • Operational Readiness Review or comparable
  • Interpersonal skills to establish and cultivate positive working relationships with internal and external customers
  • Fluent in the use of Microsoft Word/Excel/PowerPoint
Work Hours

A 40-hour work week is scheduled. SRS utilizes various work schedules, including 5/8s (8 hours/day; five days per week), 4/10s (10 hours/day; four days per week), and a 9/80s (9 hours/day, five days on week A and 4 days on week B). A 4/10 schedule is preferred. Work week excludes SRS holidays.

Security

A security clearance is not required.

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