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Technical Support Associate Jobs in Vermont (NOW HIRING)

On-demand access to technical support, direct parts, and engineering * Multi-level technician ... associates are treated with respect and dignity.

Provide engineering and technical support to field personnel operating at radio sites, distribution ... Associate Engineer level - Entry-level engineer. Expectations are that individuals at this level ...

Provide engineering and technical support to field personnel operating at radio sites, distribution ... Associate Engineer level - Entry-level engineer. Expectations are that individuals at this level ...

High school diploma or equivalent required; associate degree or technical certification preferred. * Previous experience in a manufacturing or production support environment is a plus. * Strong ...

... on technical support and daily guidance to fabrication staff. Explore your tasks and ... where associates excel based on personal merit, qualifications, experience, ability, and job ...

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Technical Support Associate information

See Vermont salary details

$11

$26

$60

How much do technical support associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for technical support associate in Vermont is $26.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Vermont? The most popular types of Technical Support jobs in Vermont are:
What are popular job titles related to Technical Support Associate jobs in Vermont? For Technical Support Associate jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Vermont look for? The top searched job categories for Technical Support Associate jobs in Vermont are:
Infographic showing various Technical Support Associate job openings in Vermont as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,612 per year, or $26.3 per hour.
Bilingual Assistant in Russian (Summer 2026 LSR004)

Bilingual Assistant in Russian (Summer 2026 LSR004)

Middlebury College

Middlebury, VT

$17.57/hr

Temporary

Re-posted 27 days ago


Middlebury College rating

7.3

Company rating: 7.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

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Job description

The Kathryn Wasserman Davis School of Russian announces an opening for a temporary Bilingual Assistant in Russian. The position is available during the summer 2026 session, located on the Middlebury College campus in Vermont. Our unique program combines a cultural immersion environment with rigorous daily classroom instruction. 

Essential to the functioning of each Language School, the Bilingual Summer Staff members organize and implement multiple facets of the academic and non-academic operations of the School; provide language, co-curricular, and residential support to students; work alongside the Assistant and Associate Directors, and Director in the management of School operations; and collaborate with Faculty in support of students' language acquisition. 

In addition to the salary, lodging and a complete meal plan will be provided. 

This is a part-time temporary non-benefits position.

Bilingual Assistant - $17.57 per hour

Lead Bilingual Assistant - 20.85 per hour

Core Responsibilities: Responsibilities are grouped into broad areas, beginning with the most essential. An "*" next to a responsibility means that all Summer Staff will be involved in this task. 

(1) Program ambassador 

  • Serves as primary in-language point of contact for students and faculty. Knowledgeable about the program as well as campus resources and policies.* 
  • Actively engages with students, providing linguistic practice, encouragement, and support outside of class, during meals and activities and in the dorms, offices, and social spaces.* 
  • Supports students' commitment to the Language Pledge and the rigorous learning environment.* 

(2) Student life 

  • Represents the School administration in the dorms and social spaces, especially on evenings and weekends.* 
  • Resides in dorms. Provides guidance and non-academic support. Monitors adherence to the Language Pledge.  
  • Responds to student and faculty emergencies and urgent situations. Directs students and faculty to appropriate offices and resources, academic and non-academic.* 

(3) Co-curricular activities and events 

  • Facilitates the School's cultural program, an integral part of the immersion-based academic experience. Liaises with campus offices including but not limited to public safety, dining services, events management, media services, print shop, theater, and facilities services.* 
  • Designs, plans, and implements complex school-wide cultural events. Designs and leads regular co-curricular activities. 
  • Assists faculty, guests, and the director at/with lectures, performances, and other events.* 
  • Coordinates inter-school activities. 

(4) Technology 

  • Provides general IT support for faculty, guests, and students (on School and personal devices).* 
  • Manages circulation of School technology, equipment, and film archive. 
  • Provides technical support at events, from basic a/v at lectures to sound and light design at staged performances. 
  • Provides classroom technical support, as requested by faculty. 

(5) Communications 

  • Communicates with students and faculty on a variety of platforms: email, website, social media, print media, announcements.* 
  • Designs and edits web content, especially on instructional in-language sites. 
  • Develops media content and disseminates publications, including calendars, newspaper, posters, event programs, etc. 
  • Manages photography and videography. Edits photo and video content. Prepares slideshows, photo exhibits, event videos, etc. 

(6) School office 

  • Administers School office. 
  • Serves as in-language point of contact for students, faculty, and guests needing drop-in assistance. 
  • Scheduling of events and activities. 

Requirements

  • Bachelor's Degree strongly preferred. Advanced degree a plus. 
  • Native or near-native proficiency in Russian and English, oral and written. 
  • Demonstrated organizational, interpersonal, and communication skills (both oral and written). 
  • Ability to work with people of all ages and levels (students, professionals, and colleagues). 
  • Must be willing to take initiative and assume responsibility but also work collaboratively as part of a team. 

Application Instructions

Please provide the following: 

  • Cover letter 
  • Resume 

The application deadline is December 15, 2025

Equal Employment Opportunity Statement

Middlebury College is a top-tier liberal arts college with a demonstrated commitment to excellence in faculty teaching and research. An Equal Opportunity Employer, the College is committed to hiring a diverse faculty as we work to foster innovation in our curriculum and to provide a rich and varied educational experience to our increasingly diverse student body.


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