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Technical Support Associate Jobs in Vermont (NOW HIRING)

Lindsay & Brownell

Senior Technical Lead

Burlington, VT · Hybrid

You will have the flexibility to manage your days in support of our commitment to work/life balance ... An associate's degree or vocational degree will also be considered. * Experience as a consultant ...

Eisneramper Llp

Senior Technical Lead

Burlington, VT · Hybrid

You will have the flexibility to manage your days in support of our commitment to work/life balance ... An associate's degree or vocational degree will also be considered. * Experience as a consultant ...

Flow Control Group

Purchasing Associate

Saint Albans, VT · On-site

$24 - $26/hr

... technical support staff. Yeah, we ask a lot of them but they're pretty smart. If you know what you ... Visit our Website: instrumart.com The Purchasing Associate is a member of the Purchasing Team. This ...

AstenJohnson, Inc.

NPD - R&D Technician

Williston, VT · On-site

$30 - $34/hr

We want our associates to build careers here and become part of the fabric of our 230 year old ... This role supports both day-to-day technical testing and longer-term product and process ...

New

ajholdingsltd

NPD - R&D Technician

Williston, VT

$30 - $34/hr

This role supports both day-to-day technical testing and longer-term product and process ... experience or Associate Degree with 2-4 years of experience. • Knowledge of processing ...

New

Inserso

Network Support Technician

Williston, VT · On-site

$55K - $72K/yr

The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations ... Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Vermont

Technical Support Associate information

See Vermont salary details

$11

$26

$60

How much do technical support associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for technical support associate in Vermont is $26.26, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Vermont? The most popular types of Technical Support jobs in Vermont are:
What are popular job titles related to Technical Support Associate jobs in Vermont? For Technical Support Associate jobs in Vermont, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Vermont look for? The top searched job categories for Technical Support Associate jobs in Vermont are:
Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Vermont as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 29% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,612 per year, or $26.3 per hour.
Manufacturing Supervisor 2nd Shift Molding - Cavendish, VT

Manufacturing Supervisor 2nd Shift Molding - Cavendish, VT

Mack Molding

Cavendish, VT

$30 - $38/hr

Full-time

Re-posted 27 days ago

Mack Molding rating

8.2

Company rating: 8.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

10th of 81 rated plastic manufacturers

Job description

Mack Molding Company in Cavendish, Vermont seeks a Manufacturing Supervisor - Molding, for its 1st shift team. The Manufacturing Supervisor plans, directs, coordinates, evaluates and provides leadership and development/mentoring for salaried and hourly employees that provide technical support to the molding room. You will work with Molding Room Manager to ensure that daily schedules, quality and production goals are met, and troubleshoot problems as required.

Provide technical leadership for department, including recommending and implementing equipment, process and material enhancements, analyze and plan technical workforce utilization, space requirements and work flow including design layouts for equipment and workspace, and will research and make recommendations on production and auxiliary equipment procurement. Associates degree from a technical school, plus 1-2 or more years' supervisory experience, or an equivalent combination of education and experience. Injection molding experience preferred.

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