Technical Support
$38K - $48K/yr
Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only * Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only
Technical Support
$38K - $48K/yr
Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only * Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only
Technical Support Specialist
Greeley, CO · On-site
As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... Excellent communication skills, with the ability to assist customers of all technical skill levels ...
Technical Support Specialist
Greeley, CO · On-site
As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... Excellent communication skills, with the ability to assist customers of all technical skill levels ...
Technical Support Specialist
Greeley, CO · On-site
As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... Excellent communication skills, with the ability to assist customers of all technical skill levels ...
Technical Support Specialist
Greeley, CO · On-site
As a Technical Support Specialist, you'll be a trusted guide, helping customers resolve technical ... Excellent communication skills, with the ability to assist customers of all technical skill levels ...
Technical Support Specialist
$22 - $26/hr
Key Responsibilities: * Assist in troubleshooting and resolution and engage tier 2 technical support when appropriate. * Prioritize and handle incoming customer support issues and ensure response ...
New
Technical Support Specialist
$22 - $26/hr
Key Responsibilities: * Assist in troubleshooting and resolution and engage tier 2 technical support when appropriate. * Prioritize and handle incoming customer support issues and ensure response ...
New
Technical Support Specialist
$22 - $26/hr
Key Responsibilities: * Assist in troubleshooting and resolution and engage tier 2 technical support when appropriate. * Prioritize and handle incoming customer support issues and ensure response ...
New
Quick apply
Technical Support Specialist
$22 - $26/hr
Key Responsibilities: * Assist in troubleshooting and resolution and engage tier 2 technical support when appropriate. * Prioritize and handle incoming customer support issues and ensure response ...
New
Technical Support Specialist
Lafayette, CO · On-site
$22 - $26/hr
Key Responsibilities: * Assist in troubleshooting and resolution and engage tier 2 technical support when appropriate. * Prioritize and handle incoming customer support issues and ensure response ...
New
Technical Support Specialist
Lafayette, CO · On-site
$22 - $26/hr
Key Responsibilities: * Assist in troubleshooting and resolution and engage tier 2 technical support when appropriate. * Prioritize and handle incoming customer support issues and ensure response ...
New
Technical Support Representative
Colorado Springs, CO · Hybrid
$46K - $55K/yr
... Response times. * Assist with customer account management as it relates to significant account ... Reviews technical support updates regularly to keep pace with continuous product deployments. What ...
Technical Support Representative
Colorado Springs, CO · Hybrid
$46K - $55K/yr
... Response times. * Assist with customer account management as it relates to significant account ... Reviews technical support updates regularly to keep pace with continuous product deployments. What ...
Technical Support Representative
Colorado Springs, CO · On-site
$46K - $55K/yr
... Response times. * Assist with customer account management as it relates to significant account ... Reviews technical support updates regularly to keep pace with continuous product deployments. What ...
Technical Support Representative
Colorado Springs, CO · On-site
$46K - $55K/yr
... Response times. * Assist with customer account management as it relates to significant account ... Reviews technical support updates regularly to keep pace with continuous product deployments. What ...
Technical Support Engineer Shift Schedule: Tuesday - Saturday 7am - 4pm Mountain | In Broomfield ... Analyze data traces from protocol analyzers. Assist in improving and creating processes and ...
Technical Support Engineer Shift Schedule: Tuesday - Saturday 7am - 4pm Mountain | In Broomfield ... Analyze data traces from protocol analyzers. Assist in improving and creating processes and ...
Technical Support Engineer Shift Schedule: Tuesday - Saturday 7am - 4pm Mountain | In Broomfield ... Analyze data traces from protocol analyzers. Assist in improving and creating processes and ...
Technical Support Engineer Shift Schedule: Tuesday - Saturday 7am - 4pm Mountain | In Broomfield ... Analyze data traces from protocol analyzers. Assist in improving and creating processes and ...
What you will do: * Assist technical support groups with application questions/issues; resolve incoming, assembly, test or manufacturing issues, identify and correct design issues, and resolve issues ...
What you will do: * Assist technical support groups with application questions/issues; resolve incoming, assembly, test or manufacturing issues, identify and correct design issues, and resolve issues ...
Tier 2 Technical Support
Fort Morgan, CO · On-site
$16.50 - $18/hr
We train our Tier 2 Technical Support Specialists to work onsite at our Call Center and be our in ... issues * Assist and provide guidance to new team members * Additional duties as required.
Tier 2 Technical Support
Fort Morgan, CO · On-site
$16.50 - $18/hr
We train our Tier 2 Technical Support Specialists to work onsite at our Call Center and be our in ... issues * Assist and provide guidance to new team members * Additional duties as required.
What you will do: * Assist technical support groups with application questions/issues; resolve incoming, assembly, test or manufacturing issues, identify and correct design issues, and resolve issues ...
What you will do: * Assist technical support groups with application questions/issues; resolve incoming, assembly, test or manufacturing issues, identify and correct design issues, and resolve issues ...
Position Summary The Technical Support Specialist is responsible for installing, commissioning ... Maintain accurate repair and testing records in Salesforce and related systems. * Assist in ...
Position Summary The Technical Support Specialist is responsible for installing, commissioning ... Maintain accurate repair and testing records in Salesforce and related systems. * Assist in ...
Technical Support Specialist - Mining Technology
Lakewood, CO · On-site
$65K - $70K/yr
Position Summary The Technical Support Specialist is responsible for installing, commissioning ... Maintain accurate repair and testing records in Salesforce and related systems. * Assist in ...
Technical Support Specialist - Mining Technology
Lakewood, CO · On-site
$65K - $70K/yr
Position Summary The Technical Support Specialist is responsible for installing, commissioning ... Maintain accurate repair and testing records in Salesforce and related systems. * Assist in ...
Medical Support Assistant
Pueblo, CO · On-site
$39K - $50K/yr
Our core services include systems engineering, technical advice, technical support, and ... Responsibilities The Medical Support Assistant shall perform receptionist functions in support of ...
Medical Support Assistant
Pueblo, CO · On-site
$39K - $50K/yr
Our core services include systems engineering, technical advice, technical support, and ... Responsibilities The Medical Support Assistant shall perform receptionist functions in support of ...
Medical Support Assistant
Salida, CO · On-site
$38K - $49K/yr
Our core services include systems engineering, technical advice, technical support, and ... Responsibilities The Medical Support Assistant shall perform receptionist functions in support of ...
Medical Support Assistant
Salida, CO · On-site
$38K - $49K/yr
Our core services include systems engineering, technical advice, technical support, and ... Responsibilities The Medical Support Assistant shall perform receptionist functions in support of ...
Medical Support Assistant
Aurora, CO · On-site
$40K - $52K/yr
Our core services include systems engineering, technical advice, technical support, and ... The Medical Support Assistant shall perform receptionist functions in support of Veterans Health ...
Medical Support Assistant
Aurora, CO · On-site
$40K - $52K/yr
Our core services include systems engineering, technical advice, technical support, and ... The Medical Support Assistant shall perform receptionist functions in support of Veterans Health ...
Medical Support Assistant
Aurora, CO · On-site
$40K - $52K/yr
Our core services include systems engineering, technical advice, technical support, and ... Responsibilities The Medical Support Assistant shall perform receptionist functions in support of ...
Medical Support Assistant
Aurora, CO · On-site
$40K - $52K/yr
Our core services include systems engineering, technical advice, technical support, and ... Responsibilities The Medical Support Assistant shall perform receptionist functions in support of ...
Medical Support Assistant
Alamosa, CO · On-site
$36K - $46K/yr
Our core services include systems engineering, technical advice, technical support, and ... The Medical Support Assistant shall perform receptionist functions in support of Veterans Health ...
Medical Support Assistant
Alamosa, CO · On-site
$36K - $46K/yr
Our core services include systems engineering, technical advice, technical support, and ... The Medical Support Assistant shall perform receptionist functions in support of Veterans Health ...
Technical Support Assistant information
See Colorado salary details
$19.04 is the 25th percentile. Wages below this are outliers.
$16.43 - $19.58
30% of jobs
$19.58 - $22.73
16% of jobs
The median wage is $23.27 / hr.
$22.73 - $25.87
24% of jobs
$27.30 is the 75th percentile. Wages above this are outliers.
$25.87 - $29.02
11% of jobs
$29.02 - $32.17
15% of jobs
$32.17 - $35.32
3% of jobs
$35.32 - $38.47
0% of jobs
$38.47 - $41.61
0% of jobs
$41.61 - $44.76
0% of jobs
$44.76 - $47.91
1% of jobs
$47.91 - $51.06
0% of jobs
$16
$25
$51
How much do technical support assistant jobs pay per hour?
As of Aug 28, 2026, the average hourly pay for technical support assistant in Colorado is $25.67, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $28.80 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a technical support assistant?
To thrive as a Technical Support Assistant, you need strong troubleshooting abilities, a solid understanding of computer systems, and typically a relevant associate degree or technical certification. Familiarity with help desk ticketing systems, remote support tools, and common operating systems is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues. These competencies are crucial for delivering timely technical support, ensuring user satisfaction, and maintaining smooth IT operations.
What are some common challenges technical support assistants face when troubleshooting customer issues, and how can they effectively overcome them?
Technical Support Assistants often encounter challenges such as diagnosing complex technical problems with limited information and managing multiple support tickets simultaneously. Effectively overcoming these challenges involves active listening to thoroughly understand user concerns, utilizing available knowledge bases and escalation procedures, and maintaining strong time-management skills. Collaborating with team members and staying updated on product changes or updates also helps in efficiently resolving issues and delivering excellent customer service.
What is the difference between Technical Support Assistant vs Customer Service Representative?
| Aspect | Technical Support Assistant | Customer Service Representative |
|---|---|---|
| Credentials | Often requires technical certifications or knowledge of specific software/hardware | Typically requires excellent communication skills, sometimes customer service certifications |
| Work Environment | Technical support centers, IT departments, or help desks | Call centers, retail, or service industries |
| Employer & Industry | IT companies, tech support firms, or internal IT teams | Retail, telecommunications, or service sectors |
| Search & Comparison Intent | People seeking technical troubleshooting roles | People looking for customer interaction roles |
The main difference between a Technical Support Assistant and a Customer Service Representative lies in their focus. Technical Support Assistants handle technical issues, requiring specific technical skills and certifications, and work primarily in IT or tech support environments. Customer Service Representatives focus on customer interactions, often in retail or service industries, emphasizing communication skills. Both roles involve assisting customers but differ in technical complexity and work settings.
What does a technical support assistant do?
A technical support assistant provides assistance to users experiencing hardware or software issues, troubleshooting problems, and offering solutions. They often use diagnostic tools, communicate technical information clearly, and may document support cases for future reference.
What is entry-level technical support assistant?
An entry-level technical support assistant is a beginner position that involves helping users troubleshoot hardware and software issues, often using basic diagnostic tools. It typically requires good communication skills, basic technical knowledge, and may involve working in a help desk or support center environment. Certifications like CompTIA A+ can be beneficial for this role.
What are the most commonly searched types of Technical Support jobs in Colorado?
The most popular types of Technical Support jobs in Colorado are:
What cities in Colorado are hiring for Technical Support Assistant jobs?
Cities in Colorado with the most Technical Support Assistant job openings:
Job description
Job Description
Job description:
- Site Survey's (LAN/WAN)
- Data Cabling
- Loading of a supplied configuration
- Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging
- Capable of Tone & Tag and punchdown and demarc extensions
- Installation of LAN/WAN Network Equipment (routers, switches, etc.)
- Data Cable test results (if required)
- Deliverables such as digital pictures (if requested)
- Smarthands Testing and Turn Up of Equipment installed
- Assisting with Cisco Unified Communications Equipment Installation - preconfigured equipment only
- Assist with Cisco and Aruba Wireless Equipment Installation- preconfigured equipment only
- Excellent communication skills