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Technical Success Manager Jobs in Cheney, WA (NOW HIRING)

Volt

Project Manager

Veradale, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Spokane, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Colbert, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Liberty Lake, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Airway Heights, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Fairchild Air Force Base, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Mead, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Valleyford, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Otis Orchards, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

Volt

Project Manager

Greenacres, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

New

VOLT

Project Manager

Spokane, WA · On-site

$60 - $75/hr

... technical transfers or product launches within pharmaceuticals or regulated manufacturing. * Proven success managing large-scale, cross-functional projects. * Experience with Microsoft Word to ...

Andritz

Technical Manufacturing Estimator

Spokane, WA · On-site

We are at the forefront of future engineering technologies, with solutions that ensure the success ... Supplier Coordination & Quotation Management * Strong Analytical and Problem-Solving Skills

R A Pearson Company

Project Manager

Spokane, WA · On-site

$83K - $100K/yr

... technical requirements. · Manage the overall success of the project by ensuring that core machinery, custom machinery, and aftermarket sales are delivered and commissioned on-time, within scope and ...

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Technical Success Manager information

See Cheney, WA salary details

$53.6K

$160K

$203.3K

How much do technical success manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical success manager in Cheney, WA is $159,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,400.00 and $190,200.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What job categories do people searching Technical Success Manager jobs in Cheney, WA look for?

The top searched job categories for Technical Success Manager jobs in Cheney, WA are:

What cities near Cheney, WA are hiring for Technical Success Manager jobs?

Cities near Cheney, WA with the most Technical Success Manager job openings:

Technical Success Manager jobs near you

Client Success Manager

Hargrove Management Services Organization Inc

Spokane, WA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

About the Company

Hargrove Management Services Organization, Inc is a leading national law firm support company dedicated to collaborating with Hargrove Firm, a highly esteemed estate and tax planning firm based in Louisville, Kentucky. Together, we strive to make a difference in the lives of our clients by offering top-notch, efficient support to our team of exceptional lawyers. We are committed to delivering excellence in every aspect of our work.

About the Role

The Client Success Manager is responsible for delivering a high-quality, end-to-end client experience throughout the estate planning process. This role serves as the primary point of contact for clients referred by financial advisors, ensuring each engagement is handled with professionalism, clarity, and efficiency.


Acting as the central coordinator across clients, advisors, attorneys, and internal teams, the Client Success Manager ensures that every estate plan progresses smoothly—from initial intake through final document execution. The role requires strong organizational skills, sound judgment, and the ability to manage multiple workstreams while maintaining a consistent, high-touch client experience.


Key Focus Areas


Client Experience & Relationship Management

  • Build trust with clients by providing clear guidance, timely communication, and a professional, supportive experience
  • Ensure clients understand each step of the estate planning process and feel confident in their decisions
  • Represent both the firm and the referring advisor with a high standard of care and responsiveness


Process Ownership & Execution

  • Manage the full lifecycle of client engagements, ensuring all steps are completed accurately and on time
  • Coordinate across advisors, legal teams, and clients to maintain alignment and avoid delays
  • Monitor progress, follow up proactively, and keep all parties informed of status and next steps
  • Maintain accurate client records and documentation within internal systems
  • Identify inefficiencies or friction points and contribute to process improvements
  • Ensure compliance with internal standards and service expectations


Cross-Functional Collaboration

  • Partner closely with attorneys, paralegals, and internal teams to deliver a seamless experience
  • Escalate complex questions or issues appropriately while maintaining client confidence
  • Contribute to a collaborative, team-oriented environment where information is shared and processes are continuously refined


What Success Looks Like

  • Clients move efficiently from intake to signed documents with minimal friction
  • High client satisfaction and positive feedback
  • Strong conversion rates from referred clients
  • Clear, consistent communication across all stakeholders
  • Reliable execution with minimal errors or delays


What You Bring

  • 3+ years in client success, support, or client-facing ops
  • Extreme attention to detail (you catch what others miss)
  • Clear, confident communication—written and verbal
  • Ability to juggle multiple clients and priorities without dropping the ball
  • Comfort working with tech and collaborating across legal + technical teams
  • Proficiency with Microsoft Office (Excel, OneNote, etc.)
  • Experience with CRMs and scheduling tools
  • Team-first mindset—you collaborate, communicate, and grow with the team


What You’ll Get

  • Full-time Employment
  • 401k with competitive matching
  • Medical, Dental, & Vision Insurance
  • Paid-Time Off
  • Fun coworkers and growth potential!


Hargrove Management Services Organization, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We are committed to fostering an inclusive, respectful workplace where everyone can thrive.