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Customer Success Manager Remote Jobs in Cheney, WA

Promoted2

Remote Insurance Agent

Spokane, WA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention

Promoted2

Remote Insurance Agent

Spokane, WA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Spokane, WA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Cheney, WA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in Cheney, WA

Customer Success Manager Remote information

See Cheney, WA salary details

$34.1K

$87.3K

$147.1K

How much do customer success manager remote jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success manager remote in Cheney, WA is $87,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
More about Customer Success Manager Remote jobs
What job categories do people searching Customer Success Manager Remote jobs in Cheney, WA look for? The top searched job categories for Customer Success Manager Remote jobs in Cheney, WA are:
What cities near Cheney, WA are hiring for Customer Success Manager Remote jobs? Cities near Cheney, WA with the most Customer Success Manager Remote job openings:
Customer Success Manager Remote jobs near you
Infographic showing various Customer Success Manager Remote job openings in Cheney, WA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $87,267 per year, or $42 per hour.

Business Development Manager

Software Finder

Spokane, WA • On-site, Remote

Full-time

Re-posted 26 days ago

Job description

We are looking for a results-driven Manager - Business Development to accelerate Software Finder's SaaS revenue growth in the US market. This role is ideal for a high-performing individual contributor who thrives on closing deals, building strong client relationships, and consistently exceeding targets.
You will own the full sales cycle from prospecting to closing while collaborating closely with marketing, product, and customer success teams to deliver long-term customer value. This role requires strong SaaS sales expertise, consultative selling skills, and the ability to operate in a fast-scaling, performance-focused environment.
Key Responsibilities
Revenue & Pipeline Growth
• Drive new business acquisition across the US SaaS market.
• Manage the full sales cycle: prospecting, discovery, demos, negotiation, and closing.
• Consistently achieve and exceed monthly, quarterly, and annual revenue targets.
• Maintain a strong, predictable pipeline of qualified opportunities.
Client Engagement
• Build trusted relationships with decision-makers and senior stakeholders.
• Understand client pain points and position solutions through consultative selling.
• Lead product demonstrations and tailored proposals.
Strategy & Market Execution
• Execute go-to-market strategies within assigned segments or territories.
• Identify emerging opportunities and contribute insights on market trends.
• Collaborate with marketing on outbound campaigns and lead generation initiatives.
Cross-Functional Collaboration
• Partner with Customer Success to ensure smooth onboarding and retention.
• Provide customer feedback to Product teams to improve offerings.
• Work closely with Sales leadership on forecasting and performance planning.
Sales Operations
• Maintain accurate CRM records and pipeline hygiene.
• Deliver reliable forecasts and sales reports.
• Use data and metrics to optimize conversion and deal velocity.
Qualifications
• 5+ years of SaaS sales experience in the US market.
• Proven track record of exceeding B2B sales quotas.
• Strong experience managing full-cycle SaaS sales.
• Excellent communication, negotiation, and presentation skills.
• Ability to thrive in a fast-paced, target-driven environment.
• Proficiency in CRM platforms (Salesforce, HubSpot, or similar).
• Bachelor's degree in Business, Marketing, or related field preferred
Department Business Development Locations Spokane, WA Remote status Fully Remote

Apply