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Technical Success Manager Jobs in Tennessee (NOW HIRING)

Fix Group Management

Client Success Guide

Franklin, TN · On-site

$60K - $75K/yr

Experience: 2 or more years of experience in client success, account management, or a related member-facing role. Technical Skills: Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite.

Fix Group Management

Client Success Guide

Franklin, TN

$60K - $75K/yr

Experience: 2 or more years of experience in client success, account management, or a related member-facing role. Technical Skills: * Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite.

Fix Group Management

Client Success Guide

Franklin, TN · On-site

$60K - $75K/yr

Experience: 2 or more years of experience in client success, account management, or a related member-facing role. Technical Skills: Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite.

Fix Group Management

Client Success Guide

Franklin, TN · On-site

... client success, account management, or a related member-facing role. Technical Skills: • ... Proficient in, Asana, Calendly, Zoom, Airtable, and Eventbrite. • Comfortable with Microsoft ...

Jobtailor

Senior Technical Project Manager

Maryville, TN · On-site

$120 - $190/hr

Proven success managing large-scale, multi-workstream initiatives * Demonstrated leadership in PMO delivery * Adept at partner/vendor management * Navigating hybrid Agile/Waterfall delivery models ...

New

Oracle

Principal Technical Program Manager

Nashville, TN · On-site

$124K - $161K/yr

Manages technical programs and complex, cross-organizational initiatives impacting products and ... Measure program success through outcomes rather than activity alone. Communication and Stakeholder ...

Specialtycare

Technical Project Manager

Brentwood, TN · On-site

PURPOSE OF THE POSITION The Technical Project Manager will oversee planning, execution, and ... Define project scope, objectives, and success criteria with stakeholders. * Create detailed project ...

X Energy LLC

Subcontract Technical Manager

Oak Ridge, TN · On-site

$110K - $111K/yr

Demonstrated success managing subcontracts valued at $5M+ with technical, schedule, and quality complexity * Strong understanding of program management principles, including schedule development ...

X Energy LLC

Subcontract Technical Manager

Oak Ridge, TN · On-site

$110K - $111K/yr

Demonstrated success managing subcontracts valued at $5M+ with technical, schedule, and quality complexity * Strong understanding of program management principles, including schedule development ...

Lyft

Technical Learning Manager

Nashville, TN · On-site

As Technical Learning Manager, you will own the strategy and execution of technical learning ... Design programs in ambiguous spaces - clarifying goals, defining success metrics, and building ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Tennessee

Technical Success Manager information

See Tennessee salary details

$46.3K

$138.2K

$175.6K

How much do technical success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for technical success manager in Tennessee is $138,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,700.00 and $164,300.00 per year, depending on experience, location, and employer.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Tennessee? For Technical Success Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs in Tennessee look for? The top searched job categories for Technical Success Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Technical Success Manager jobs? Cities in Tennessee with the most Technical Success Manager job openings:
Technical Success Manager jobs near you

Customer Success Coordinator

Innovate Manufacturing Inc

Knoxville, TN • On-site

$15 - $19.50/hr

Full-time

Posted 13 days ago

Job description

Job Type
Full-time
Description
Launch Your Career with Technical Response, Inc.
Are you a recent college graduate or early-career professional looking to build a career in business operations and customer success?
Technical Response, Inc. is seeking a motivated and detail-oriented Customer Success Coordinator to join our growing team. This entry-level position provides an excellent opportunity to develop hands-on experience supporting customers while learning purchasing, ERP systems, manufacturing operations, and business processes.
Working alongside experienced professional, you'll play an important role in delivering an outstanding customer experience while developing the skills and knowledge needed for long-term career growth within our organization.
This is an entry-level position, and recent college graduates are encouraged to apply.
If you enjoy solving problems, learning new systems, and working in a collaborative environment, we'd love to hear from you.
Position Summary
The Customer Success Coordinator supports the daily activities of the Customer Success and Business Operations teams by helping ensure customer orders are processed accurately, operational information is maintained, and business processes run efficiently. This position is responsible for entering customer sales orders, creating vendor purchase orders, generating customer invoices, maintaining ERP data, and supporting documentation control activities.
Working closely with multiple departments the Customer Success Coordinator plays an important role in delivering excellent customer service while supporting the company's operational goals.
Job Duties
  • Enter customer sales orders accurately and promptly into the ERP system.
  • Generate customer invoices and assist with the order fulfillment process.
  • Support the Customer Success team by maintaining accurate customer and order information.
  • Assist in providing timely information and support to internal teams regarding customer orders.
  • Create vendor purchase orders and maintain supporting documentation.
  • Perform ERP data entry, updates, and record maintenance to ensure data accuracy.
  • Support documentation control activities, including organizing, updating, filing, and maintaining controlled documents.
  • Maintain organized digital and physical records to support operational efficiency and audit readiness.
  • Handle confidential documents in accordance with company policies.
  • Work collaboratively with other departments to ensure efficient business operations.
  • Comply with Good Manufacturing Practices (GMPs), quality standards, and company policies.
  • Assist the Customer Success Manager and Business Operations Manager with special projects and operational initiatives.
  • Contribute to special projects and continuous improvement initiatives as assigned.

Requirements
Qualifications
Education
  • Associate's or Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Communications, Marketing, or a related field preferred.
  • Equivalent education, relevant experience, or demonstrated ability will also be considered.

Skills & Qualifications
This is an entry-level position, and comprehensive training will be provided. Recent college graduates are encouraged to apply.
Successful candidates will demonstrate:
  • Strong organizational and time-management skills with the ability to manage multiple priorities.
  • Excellent attention to detail and accuracy.
  • Strong written and verbal communication skills.
  • A willingness to learn new software, business processes, and ERP systems.
  • Proficiency with Microsoft Office, including Excel, Outlook, PowerPoint, and Microsoft Teams.
  • The ability to work independently while collaborating effectively as part of a team.
  • Professionalism, initiative, and a positive customer-focused attitude.

Preferred, but are not required:
  • Experience with ERP software (NetSuite preferred).
  • Exposure to purchasing, order processing, manufacturing, or supply chain operations.
  • Previous internship, co-op, customer service, or administrative experience.

Position Type
  • Full-time
  • Non-exempt, hourly position
  • On-site position located in Knoxville, Tennessee
  • Standard business hours, Monday through Friday
  • Supports the Customer Success and Business Operations departments
  • Reports to the Customer Success Manager

Why Join Technical Response?
At Technical Response, Inc., we believe our people are our greatest asset. We are committed to developing talent, encouraging continuous learning, and promoting from within whenever possible.
As a Customer Success Coordinator, you'll gain hands-on experience supporting customers while developing skills in business operations, purchasing, ERP systems, and cross-functional collaboration. You'll work alongside experienced professionals who are invested in your success and have the opportunity to build a rewarding long-term career with a growing company.
We're looking for someone who is:
  • Curious and eager to learn
  • Dependable and accountable
  • Detail-oriented and organized
  • Customer-focused
  • A collaborative team player
  • Adaptable in a fast-paced environment
  • Ready to grow with our company

Apply