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Technical Success Manager Jobs in Arkansas (NOW HIRING)

Spscommerce

Customer Success Executive

Rogers, AR · Hybrid

$78K - $117K/yr

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a ... technical topics clearly to non-technical stakeholders. * Comfort analyzing data to find root ...

Mars

Site Technical Manager

Fort Smith, AR · On-site

The Site Technical Manager is the senior technical leader for our Fort Smith manufacturing site ... Demonstrated success developing and executing site-level engineering, maintenance, reliability or ...

LiveRamp

Technical Account Manager

Little Rock, AR · On-site

Technical Client Solutions Management * Lead the end-to-end onboarding and technical adoption of ... success. Customer Advocacy & Product Feedback * Translate customer feedback into actionable ...

Walmart

Staff, Technical Program Manager

Tontitown, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Pea Ridge, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Decatur, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Rogers, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Farmington, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Springdale, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Gravette, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Centerton, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Goshen, AR · On-site

$110K - $220K/yr

Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ... technical program management, product management, or related area. • Option 2: 7 years ...

Walmart

Staff, Technical Program Manager

Sulphur Springs, AR · On-site

$114K - $148K/yr

The technical program managers get a taste of several technology domains, a peer group which is ... Maps deliverables to program success metrics. Synthesizes data from multiple vantage points ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Arkansas

Technical Success Manager information

See Arkansas salary details

$42.2K

$125.9K

$160K

How much do technical success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical success manager in Arkansas is $125,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,300.00 and $149,700.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What are popular job titles related to Technical Success Manager jobs in Arkansas?

For Technical Success Manager jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Technical Success Manager jobs in Arkansas look for?

The top searched job categories for Technical Success Manager jobs in Arkansas are:

What cities in Arkansas are hiring for Technical Success Manager jobs?

Cities in Arkansas with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Arkansas as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $125,927 per year, or $60.5 per hour.

Customer Success Executive

Spscommerce

Rogers, AR • Hybrid

$78K - $117K/yr

Full-time

Re-posted 8 days ago

Job description

Description:

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary:Job Summary: SPS Commerce connects the world's largest CPG companies to the retailers, distributors, and grocers they sell through. As a Customer Success Executive on our Strategic Partnerships team, you'll be the primary point of contact for some of the largest and most complex consumer packaged goods companies on the SPS Revenue Recovery network. You'll guide these customers through every stage of their journey with SPS Commerce, from onboarding through renewal, helping them get real value out of the Revenue Recovery Service. You'll work closely with CSMs, CIMs, Sales, Support, and Product teams to make sure customers' needs are heard and acted on across SPS. This role suits someone who already understands how large CPG suppliers operate inside retail: how deductions happen, why OTIF and other compliance programs matter, negotiating settlements, and what it takes to keep a scorecard clean across dozens of trading partners.

What You'll Do

  • Own the relationship with a portfolio of large, complex CPG accounts, acting as their advocate inside SPS Commerce and their trusted advisor on retail compliance operations.

  • Guide customers through onboarding, product adoption, and renewal, so they see measurable value from the network at each stage.

  • Analyze customer deduction and compliance data to help identify root causes and recommend prevention strategies for issues like Walmart deductions and OTIF non-compliance.

  • Train customers on SPS Commerce products and retail compliance programs in a way that builds real confidence and drives adoption, not just awareness.

  • Track account health and engagement, and act early when a customer shows signs of risk, coordinating with internal teams to resolve issues before they affect renewal.

  • Bring customer feedback back into SPS Commerce, connecting customers with Product, Support, and Retail Compliance teams when their input can shape what we build next.

  • Stay current on retail and CPG industry developments, through trading partner communications, retailer scorecards, industry groups, and conferences, and translate what you learn into practical advice for your customers.

  • Contribute to the broader Customer Success strategy for account retention, expansion, and customer health across the Revenue Recovery segment.

What You'll Bring

  • Bachelor's degree, preferably, in Business, Finance, or Supply Chain, or equivalent professional experience.

  • 5-10 years of experience working with major retailers (Walmart, Sam's Club, Target, Kroger, Amazon) or at a large CPG company, with direct exposure to deductions, chargebacks, or retail compliance programs.

  • A track record of managing complex customer relationships and navigating competing priorities across large organizations.

  • Strong written and verbal communication skills, with the ability to explain compliance and technical topics clearly to non-technical stakeholders.

  • Comfort analyzing data to find root causes and turning that analysis into a clear recommendation.

  • The ability to work independently, prioritize a full portfolio of accounts, and know when to escalate.

  • A fast learner who picks up new systems and products quickly and can teach them to others.

Why SPS Commerce

SPS Commerce runs the retail network that connects thousands of retailers, distributors, grocers, and suppliers, including seven of 2025's top 10 retailers. Joining the Enterprise CPG Customer Success team means working with some of the largest CPG brands in the world and helping them turn retail compliance from a source of friction into a source of confidence.

Location:

This role follows a hybrid work model, with regular in-office presencerequiredat ourToronto, Minneapolis, MN or Rogers, ARoffice.

What We Offer:

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $78,500 - $117,800 CAD / $76,700 - $118,900 USD.The actual salary offered will bedeterminedbased on the factors listed above and may fall anywhere within the range.

Additionally, you may also be eligible toparticipatein an annual incentive program. An incentive award, if granted, is based on individual and/or organizational performance.

SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment to our Employees:

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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