Technical Solution Manager Jobs in Elgin, IL (NOW HIRING)

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Team Overview

The Technology Product Management (TPM) team supports TransUnion's Fraud Solutions portfolio and serves as the critical bridge between business strategy, product development, and engineering execution. The team is responsible for organizing, prioritizing, and translating product needs into technical solutions while helping shape product direction through technical expertise and strategic input. This role reports to the Senior Director of Product Management within the Fraud organization and partners closely with Product, Engineering, Architecture, and cross-functional stakeholders to deliver scalable fraud solutions. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Lead the product strategy, roadmap, and execution for a portfolio of 2-5 Fraud products, ensuring alignment with business goals and customer needs.
• Serve as the primary bridge between Product, Engineering, and Architecture teams, translating business objectives into scalable technical solutions and engineering deliverables.
• Drive prioritization decisions across multiple initiatives by balancing business value, technical feasibility, operational risk, and strategic impact.
• Partner with development teams to oversee platform enhancements, system integrations, API-driven capabilities, and infrastructure investments.
• Develop deep understanding of the broader Fraud portfolio and collaborate with other TPM leaders to ensure alignment across interconnected products.
• Provide thought leadership by evaluating product requirements, challenging assumptions, identifying risks, and recommending alternative solutions that improve business outcomes.
• Lead the full product lifecycle from concept through delivery, launch, adoption, and continuous improvement.
• Establish success metrics and key performance indicators to measure product performance and support data-driven decision making.
• Manage, mentor, and develop Technical Product Managers while fostering a culture of ownership, accountability, and innovation.
• Drive execution excellence in Agile delivery environments while ensuring teams remain focused on priorities, outcomes, and customer value.

Required Knowledge and Experiences

• 8+ years of Product Management experience with significant exposure to technical products, platform products, infrastructure solutions, or large-scale enterprise systems.
• 3+ years of people leadership experience managing Product Managers or Technical Product Managers, including coaching, prioritization, and performance management responsibilities.
• Experience leading cross-functional programs involving multiple products, business stakeholders, engineering teams, and technical dependencies.
• Experience managing product roadmaps and strategic planning for platform, infrastructure, API-driven, or data-centric products within complex technology organizations.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field, or equivalent practical experience working in highly technical product environments.

Required Technical Skills

• Strong understanding of APIs (Application Programming Interfaces), integration patterns, and service-oriented architectures used to support scalable enterprise products.
• Experience working with microservices architectures and modern distributed systems environments.
• Knowledge of cloud platforms including AWS (Amazon Web Services), Microsoft Azure, or Google Cloud Platform (GCP).
• Experience partnering with Engineering and Architecture teams on system design, platform modernization, and technical solution development.
• Experience managing technical products involving platform architecture, system integrations, infrastructure capabilities, or data platforms.
• Strong understanding of Agile and Scrum delivery methodologies within software development environments.

We're also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we're happy to support your career development and growth in:

• Experience within Fraud, Identity, Risk, Authentication, or Financial Services technology domains.
• Experience working with highly interconnected product portfolios where multiple products share capabilities, data, and technical dependencies.
• Experience influencing product strategy through technical expertise and proactive recommendations rather than solely requirements management.
• Experience supporting global teams and collaborating across geographically distributed stakeholders.
• Experience driving product decisions using customer feedback, operational metrics, and performance analytics.

Benefits that support every part of your life:

At TransUnion, we design benefits to help youfeel well, do well, and plan well-from day one.

For Your Health: Enjoyday-one eligibilityfor medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.

For Your Protection: We've got your back withcompanypaid basic life and AD&D, optionalvoluntary life and AD&Dfor you and your family, andshort and longterm disability. You can also opt into alegal plan,pet insurance, andtravel accident coverage.

For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support, we're here for every chapter. AccessDependent Care FSA for possibility of an employer match, a complimentaryCare@Workmembership, andup to 12 weeks of paid parental leavewith eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resources,career coaching, and optionallongterm care insuranceto plan confidently.

For You: Grow and recharge withtuition reimbursement,flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employeediscounts,charitable gift matching, andpaid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access24/7 supportincluding professionaltherapy,coaching, and emotional wellbeing programs alongside guided meditation and resources that supportphysical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:The U.S. base salary range for this position is $142,500.00 - $237,500 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that's why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion's Internal Job Title:

Sr Manager, Product Management

Company:

TransUnion LLC