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Technical Services Team Leader Jobs (NOW HIRING)

Panasonic

Technical Call Center Team Lead

Leawood, KS · On-site

$22 - $24/hr

... technical capability, efficiency, and customer experience. The Team Lead is accountable for ... Lead the customer service team by providing day-to-day leadership, mentorship and oversight

Schlotzsky's

Team Leader

Fort Worth, TX · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

Schlotzsky's

Team Leader

Fort Worth, TX · On-site

$12 - $14/hr

Team Leader - Schlotzsky's Schlotzsky's is hiring a Team Leader to help drive a smooth and efficient shift, ensuring top-quality food and outstanding guest service. Team Leaders assist both kitchen ...

US Bank

PWM Client Services Team Leader

Boise, ID

$75K - $89K/yr

The Private Wealth Management (PWM) Client Services Team Leader is responsible for leadership of the support staff for Private Wealth Management. Has direct responsibility for overseeing the service ...

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Technical Services Team Leader information

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How much do technical services team leader jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for technical services team leader in the United States is $34.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $46.63 per hour, depending on experience, location, and employer.

What is a technical services team leader?

A Technical Services Team Leader is responsible for overseeing a team of technical professionals who provide support and maintenance for an organization's IT systems or products. They coordinate tasks, manage workflows, and ensure that service levels are met while also providing technical guidance and support to their team. Additionally, they act as a liaison between technical staff and upper management, helping to communicate priorities and resolve any issues that arise. Their role is crucial in delivering efficient technical support and maintaining system reliability.

What are the key skills and qualifications needed to thrive as a technical services team leader, and why are they important?

To thrive as a Technical Services Team Leader, you need strong technical expertise in your industry, leadership experience, and typically a relevant degree or certification. Familiarity with service management tools, troubleshooting platforms, and ITIL or similar frameworks is highly valuable. Outstanding communication, problem-solving abilities, and team motivation skills help you lead effectively and resolve escalated issues. These competencies are essential for maintaining high service standards, ensuring team productivity, and delivering excellent support to clients or internal stakeholders.

What is the difference between Technical Services Team Leader vs Technical Support Specialist?

AspectTechnical Services Team LeaderTechnical Support Specialist
CredentialsRelevant certifications (e.g., CompTIA, Cisco), technical degreesTechnical certifications, basic degrees often sufficient
Work EnvironmentSupervisory role overseeing teams, project managementCustomer-facing, troubleshooting, remote or on-site support
Employer & Industry UsageIT service providers, tech companies, large organizationsIT support centers, software companies, hardware vendors
Search & Comparison IntentUnderstanding leadership and management in technical supportTechnical troubleshooting and customer assistance

The Technical Services Team Leader typically oversees technical support teams, manages projects, and requires leadership skills along with technical certifications. In contrast, a Technical Support Specialist focuses on troubleshooting, assisting customers directly, and often requires technical certifications but less managerial experience. Both roles are vital in tech industries but serve different functions within organizations.

What are some common challenges faced by technical services team leaders, and how can they be effectively managed?

Technical Services Team Leaders often encounter challenges such as balancing hands-on technical work with team management responsibilities, addressing diverse skill levels within their team, and ensuring consistent service quality under tight deadlines. Effective leaders manage these challenges by delegating tasks according to team members' strengths, fostering open communication, and providing ongoing training to keep skills current. Regularly reviewing processes and encouraging collaboration also help maintain high service standards and a positive team environment.
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Technical Services Team Leader jobs near you
Infographic showing various Technical Services Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $72,110 per year, or $34.7 per hour.

Technical Services Specialist

SCHLUTER SYSTEMS L.P

Plattsburgh, NY • On-site

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

The scope and responsibilities of the Technical Services Specialist encompass the following:
Technical Services Department
  • Responsible for data entry of case information
  • Responsible for data entry of warranty information
  • Maintain multiple warranty databases for products
  • Data entry for multiple associated databases (TINA, Maximizer, etc.)
  • Learn product lines and product applications
  • Receive and validate technical inquiries from Sales, Marketing, and Education Teams
  • Respond to technical inquiries, with assistance from Technical Services Team, Product Development Team, Product Management, and/or Director of Technical Services when required
  • Draft TINA Database entries for common questions and technical updates
  • Maintain administrative files with respect to deadlines and schedules of projects and activities
  • Participate in development of new, and improvement of existing, Technical Services processes
  • Participate in Schluter business development projects, as required
  • Participate in training as required (receiving and providing)
  • Special projects, as requested by management

Laboratory Related Responsibilities
  • Participate / execute laboratory testing in accordance with industry standards or as required by "custom" testing
  • Evaluate testing data and provide reports based on results
  • Work with Lab personnel and in laboratory to maintain DITRA-HEAT test equipment
  • Special projects, as requested by management

Requirements
  • General computer skills - Email, Microsoft Office (Word, Excel, Power Point), databases
  • Works well in a team environment as well as individually
  • Basic understanding of electrical concepts
  • Motivated self-starter
  • Detail-oriented with strong organizational skills
  • Strong communication skills, written and verbal
  • College degree or equivalent work experience preferred
  • Tile Installer / Construction - at least five years' experience preferred
  • Project Management experience desired

COMPANY BENEFITS
• Generous PTO
• 10 Paid Holidays
• Medical, Dental, Vision Insurance
• Guaranteed Biannual Bonuses
• 401k with Company Match
• Company Paid Life Insurance
• Annual Raises
• Room for Advancement
COMPANY DESCRIPTION
Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We're looking to build our team with individuals who like to think BIG, and want to be part of what makes our products- extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit.
"Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder
Are you interested in a truly unique and special company? Hear from our employees on what it means to be part of the Schluter family: http://www.schluter.com/careers . Then if you're ready to see life in Orange, talk to us about this career opportunity at Schluter Systems.
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base pay offered will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for additional benefits to the base pay range listed above.
Schluter Systems L.P. is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, age, sex, gender, disability, genetic information, or any other characteristic protected by law.
#SSIND
Salary Description
$40,000.00 - $55,000.00/year

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