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Technical Services Supervisor Jobs (NOW HIRING)

VCNA

Technical Services Representative

Rockford, IL · On-site

$72K - $82K/yr

Works closely and communicates regularly with Technical Services Supervisor and Managers, Operations, Dispatch and Customer Service. * Ensures non-conformance and other quality performance reports ...

Smurfit Westrock Company

$110 - $150/hr

Technical Services Supervisor: Director of Technical Services Work Location: Work from home, with travel to manufacturing facilities as required The Opportunity The Manager, Technical Services (Color ...

SAIC

Technical Services Team Supervisor

Fort Huachuca, AZ · Hybrid

$111K - $112K/yr

ORA_HYBRID Description SAIC is pleased to announce an opening for the position of Technical Services Team Supervisor . We are seeking an experienced and motivated leader who is committed to driving ...

Saic

Technical Services Team Supervisor

Fort Huachuca, AZ · On-site

$70 - $100/hr

Description SAIC is pleased to announce an opening for the position of Technical Services Team Supervisor . We are seeking an experienced and motivated leader who is committed to driving team success ...

New

SAIC

Technical Services Team Supervisor

Sierra Vista, AZ · On-site

$103K - $103K/yr

ORA_HYBRID Description SAIC is pleased to announce an opening for the position of Technical Services Team Supervisor . We are seeking an experienced and motivated leader who is committed to driving ...

New

Science Applications International Corporation

$111K - $111K/yr

SAIC is pleased to announce an opening for the position of Technical Services Team Supervisor . We are seeking an experienced and motivated leader who is committed to driving team success ...

SAIC

Technical Services Team Supervisor

Fort Huachuca, AZ · On-site

$111K - $112K/yr

Description SAIC is pleased to announce an opening for the position of Technical Services Team Supervisor . We are seeking an experienced and motivated leader who is committed to driving team success ...

Tallgrass

Supervisor-Technical Services #3808

Kearney, NE · On-site

$109K - $109K/yr

... technical support for crude oil/gas pipeline system operations, including prior supervisory ... the energy and services that power our nation and enable our quality of life. At Tallgrass, we ...

Watts

Technical Service Technician

$38K - $48K/yr

This position has no supervisory responsibilities. This position reports to the Technical Services Supervisor. This role is remote and is based in Blauvelt, NY. Primary Job Duties and ...

KLX Energy Services

$138K - $138K/yr

This includes all Fishing Tool Supervisors, Downhole Tool Supervisors, Thru-Tubing Supervisors, Reverse Unit Supervisors, and Pressure Control Supervisors. Technical Services includes DHPS and Air ...

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Technical Services Supervisor information

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$62.5K

$117.5K

How much do technical services supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical services supervisor in the United States is $113,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a technical services supervisor do?

A Technical Services Supervisor oversees a team responsible for maintaining and supporting an organization's technical systems, equipment, or infrastructure. Their duties often include managing daily operations, coordinating maintenance or repair activities, ensuring compliance with safety and quality standards, and providing technical guidance to staff. They may also handle scheduling, training, and performance evaluations for their team. Typically, this role acts as a bridge between technical staff and upper management, ensuring that projects are completed efficiently and effectively.

What are the key skills and qualifications needed to thrive as a technical services supervisor?

To thrive as a Technical Services Supervisor, you need strong technical expertise in your field, leadership experience, and a relevant degree or certification. Familiarity with industry-specific software, maintenance management systems, and safety regulations is typically required. Excellent problem-solving, communication, and team management skills help you motivate staff and address service challenges. These abilities ensure efficient operations, high service quality, and a safe, productive work environment.

What are some common challenges a technical services supervisor faces when managing a diverse technical team?

A Technical Services Supervisor often encounters challenges in balancing workloads among team members with varying technical backgrounds and skill levels. Ensuring clear communication between engineers, technicians, and external stakeholders can also be demanding, especially when troubleshooting complex issues under tight deadlines. Additionally, keeping the team up-to-date with rapidly evolving technologies and maintaining high-quality service standards requires ongoing training and proactive problem-solving. Successful supervisors foster collaboration, provide mentorship, and implement structured processes to address these challenges effectively.

What is a technical services supervisor?

A technical services supervisor oversees technical teams and operations within an organization, ensuring that technical projects and services are completed efficiently and meet quality standards. They often coordinate between departments, manage staff, and may require technical certifications or expertise in specific tools or systems.
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Technical Services Supervisor jobs near you
Infographic showing various Technical Services Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $113,209 per year, or $54.4 per hour.

Sr. Technical Services Representative

Laticrete International, Inc.

Bethany, CT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Classification:
Salary
Job Description:
Are you looking for a new challenge? Passionate about innovation? Want to work for a global company that values integrity, teamwork, and loyalty?
At LATICRETE International, we aim to be the leading construction brand trusted globally for high-performance tile and stone installation systems and building finishing solutions. We've been in business for over 65 years, family-owned for three generations, and can be found in over 100 countries. The Hartford Business Journal even named us one of Connecticut's top family-owned companies in 2017!
We don't just make innovative, industry-leading products. Our purpose is to improve the built world and the lives of those who build it. We strive to connect with, engage with and improve the lives of our employees, our customers, our partners, and the global communities in which we operate.
We are seeking passionate and ambitious employees who want to make a difference not just within our organization, but within their communities, our industry, and the world. If that sounds like you, then what are you waiting for? Join the family and expand your horizons!
Just some of our benefits:
  • Medical
  • Dental
  • Vision
  • 401k
  • Tuition reimbursement
  • 13 paid holidays in addition to paid vacation and sick time
  • Flexible spending
  • Life Insurance, AD&D and Supplemental Insurance

POSITION SUMMARY
The Technical Services Representative provides technical services to both internal and external customers through phone calls, website chats, emails, etc. and works to resolve complaints and issues in a timely manner.
This position supports the installation and use of physical building materials. It is not an IT, software, or systems support role.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Additional duties and responsibilities may be assigned, as necessary.
1. Customer Interactions (80%)
  • Provide technical services to architects, contractors, distributors, specifiers, engineers, homeowners, and internal customers through phone calls, website chat feature, emails, etc. to provide information on proper material selection, installation methods and supporting information.
  • Work on the investigation and settlement of customer complaints as assigned through SalesForce diplomatically and in a professional manner within authorized limits. Place complaint settlement product orders and/or check requests.
  • Coordinate incoming requests for technical support and training with sales and field Technical Representatives.
  • Follow up requests from field representatives and distributors to establish contact between contractors and design teams.
  • Coordinate and participate in job site visits.
  • Update complaints in Salesforce as new information is attained.
  • Resolve complaints quickly and in a mutually beneficial manner.
  • Help Technical Service Supervisor ensure departmental procedures and adequate internal controls are followed through the department.
  • Assist Supervisor with analysis of Technical Services activities and report trends and needs, as necessary.

2. Internal Support (10%)
  • Support Technical Services training programs, as directed.
  • Create and update technical data sheets and technical advisories.
  • Review and approve technical literature, packaging, data sheets, and Marketing collateral.
  • Represent Technical Services ISO quality system reviews and audits.
  • Work / learn to increase product and industry knowledge and becoming a subject matter expert.

3. Special Projects, Housekeeping, and Assignments (10%)
  • Participate in implementation or improvement initiatives associated with Technical Services.
  • Help design and implement procedures and online tools for vendor supplied products.
  • Work with Marketing to provide specifications, CAD details and BIM content to third party vendors for inclusion on their websites or specification generating tools.
  • Create and update FAQs for inclusion on website FAQ page.
  • Help DEVOPS develop tools for LATICRETE website for STRATA_HEAT and custom shower pans and drains to aid customer in choosing and ordering products.
  • Enter information into Salesforce for new Accounts, Contacts and Projects which are Technical Services generated.
  • Update complaints in Salesforce as new information is attained.

REQUIRED SKILLS & QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum of 3 yrs. experience in construction industry.
  • Minimum of 2 yrs. of experience in Technical Services or comparable industry experience.
  • Experience with Salesforce and JD Edwards preferred.
  • Knowledge of tile/stone installation methods, construction assemblies, jobsite conditions, building materials, field application, substrates, mortars / adhesives/coatings is a plus.
  • Knowledge of architecture and construction methods a plus.
  • Knowledge of LATICRETE product lines, applications, construction practices and materials a plus.
  • Experience in tile, stone, concrete, flooring, or construction materials
  • Ability to read and interpret installation instructions and industry standards
  • Familiarity with jobsite conditions, substrates, and building assemblies

Specialized Skills, Requirements and Experience:
  • High School Diploma: Degree preferred.
  • Strong interpersonal, written, and verbal communications skills.
  • Computer skills: Intermediate knowledge of Microsoft Office (Word, Excel, PowerPoint, Teams, etc.) and Outlook.
  • Fluency in second language, preferred.
  • Team cooperation - maintain a positive cooperative attitude with all employees at LATICRETE and all customers (internal and external).

Physical Requirements:
  • Physical ability to lift and carry 50 lbs. (22.7 kg) repeatedly.
  • Push/pull: Must be able to push/pull 50 lbs.
  • Stand: Must be able to stand 20% of the day or more.
  • Sitting: Must be able to sit for 80% of the day or more.
  • Twisting/Bending: Must be able to twist/bend 25% of the day.
  • Squatting, climbing and/or crawling: 10% of the day

Travel Requirement:
Must be able to travel up to 20%

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