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Technical Service Manager Jobs in Lytle, TX (NOW HIRING)

J&J Maintenance

Service Order Manager [s]

Bexar, TX · On-site

$80K - $100K/yr

Review service order quotes or plans in order to determine the project time frame, funding ... Provide technical guidance to assist Facilities Management and upper-level staff for construction ...

Maximus

Technical Program Manager

San Antonio, TX · On-site

$116K - $150K/yr

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS173, P5, Band 8 Job-Specific Essential Duties and Responsibilities: - Manage and oversee technical aspects of all IDCS ...

Wood Plc

Sr. Technical Writer/Editor

San Antonio, TX · On-site +1

Ensure all work is implemented in accordance with Wood and State (Quality) Management System - use ... We strive to be the best technical services company to work with, work for and invest in. www ...

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Technical Service Manager information

See Lytle, TX salary details

$55.9K

$105.1K

How much do technical service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical service manager in Lytle, TX is $101,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,700.00 and $104,200.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Lytle, TX are hiring for Technical Service Manager jobs?

Cities near Lytle, TX with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Lytle, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $101,242 per year, or $48.7 per hour.

Senior Field Service Manager -Data Centers

Generac

San Antonio, TX • On-site

Full-time

Re-posted 11 days ago

Generac Power Systems rating

7.0

Company rating: 7.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

352nd of 490 rated machine equipment manufacturers

Job description

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.


Ready to Power a Smarter World with us?


A career at Generac means stepping into a company that leads technological advances. For more than five decades, Generac has designed and manufactured diesel, natural gas, and bi-fuel generators, but we've evolved into so much more. As we continue to grow in both size and technological advances, we consistently push past norms to pave a way towards the future. We are not simply satisfied with what is working now. Instead, we challenge ourselves to revolutionize and optimize the industry while bringing out the best in our people.

The Technical Field Service Manager is responsible for ensuring customer satisfaction on all levels of business by providing on-site and phone troubleshooting, repair, equipment modifications, installation and sales support of industrial power generation equipment for data center customer. This position is responsible for providing mission critical equipment support and service.

Essential Duties and Responsibilities:

  • Provide technical support, setup and assistance to dat center customers.

  • Assist in site certification, operation and EPA testing.

  • Assist with the development and distribution of service and parts bulletins to notify customers of product changes or issues.

  • Assist sales managers and rep groups with new customer product training.

  • Develop new and maintain existing relationships with customers' branch, district, and regional sales and service managers.

  • Coordinate customer calls with regional sales managers to ensure needs of all customers in the territories are met.

  • Provide sales support through assisting customers in determining correct equipment for their needs.

  • Provide technical input and design ideas to engineering during new product initiation and existing product improvements.

  • Provide feedback from the field to Sales and Marketing, Engineering, Manufacturing, and Technical support.

  • Provide written weekly reports to manager covering product issues/ concerns, possible sales/upsell opportunities.

  • Assist Service Training and Technical Publications with manual content and reviews for accuracy.

  • Evaluate Engineering Change Requests (ECR's) and Engineering Change Notices (ECN's) to determine the need for new service parts.

Minimum Requirements:

  • Bachelors Degree in in Electrical Engineering or Mechanical Engineering or equivalent experience

  • 10 years of relevant experience

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionallylift upto 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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