ZipRecruiter

Log In

1

Technical Service Manager Jobs in Rice, TX (NOW HIRING)

Fun Town RV, LP

Service Manager

Corsicana, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role requires a strong leader with technical expertise, excellent communication skills, and a passion for customer service. Key Responsibilities: Leadership and Team Management: * Recruit, train ...

Brinson Auto Group

Service Manager

Corsicana, TX · On-site

A strong technical foundation, either through past wrench turning experience or deep mechanical ... The Service Manager is responsible for overseeing all operations in the service department ensuring ...

NFI Industries

Service Manager

Terrell, TX · On-site

Overview The Service Manager will oversee maintenance facility to include building and grounds ... Post high school / technical school education preferred * Must have valid Class A or B Commercial ...

Dart Container

Production Technical Trainer

Waxahachie, TX

$31.50 - $41.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Understanding of needs analysis, project management, course development, and evaluation ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

Dart Container

Production Technical Trainer

Waxahachie, TX · On-site

$31.25 - $41.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Understanding of needs analysis, project management, course development, and evaluation ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

Dart Container

Production Technical Trainer

Waxahachie, TX · On-site

$31.25 - $41.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Understanding of needs analysis, project management, course development, and evaluation ... service. Headquartered in Mason, MI, with 30 locations in three countries, we're proud of our ...

BSI Group

Team Training Lead - AI Technical

Italy, TX · Remote

... service to AI Technical Specialists, AI Scheme Managers and other AI technical colleagues where applicable. Responsibilities * Ensuring a proactive approach in assessing training and development ...

next page

Showing results 1-20

All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Rice, TX

Technical Service Manager information

See Rice, TX salary details

$57.9K

$108.9K

How much do technical service manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for technical service manager in Rice, TX is $104,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,500.00 and $107,900.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.

What cities near Rice, TX are hiring for Technical Service Manager jobs?

Cities near Rice, TX with the most Technical Service Manager job openings:

Technical Service Manager jobs near you
Infographic showing various Technical Service Manager job openings in Rice, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $104,900 per year, or $50.4 per hour.

Overhead Doors Sales & Service Manager

Nation's Best Holdings

Ferris, TX • On-site

Full-time

Re-posted 4 days ago

Job description

Overhead Door Sales & Service Manager

Role Summary

Advanced Window Systems is expanding its product and service offerings beyond windows and entry doors by launching a residential and light commercial overhead door division. The Overhead Door Sales & Service Manager will lead the development of this new business, building the operation from the ground up while establishing the technical, operational, and sales foundation for long-term success.

We're looking for an experienced overhead door professional with strong knowledge of residential and commercial door systems, installation and service, manufacturers, and product sourcing. This individual will use that expertise to build and grow a profitable, scalable operation.

This role combines technical expertise with leadership, business development, and day-to-day operational oversight.

Key Responsibilities

Technical & Service Leadership

  • Lead and perform installation, repair, and preventative maintenance for residential and light commercial overhead doors
  • Work across sectional, rolling steel, high-lift, operators, and related systems
  • Establish safety standards, service protocols, and quality expectations
  • Serve as the escalation point for complex troubleshooting and repairs
  • Train, coach, and eventually help hire overhead door technicians

Sales & Revenue Growth

  • Drive overhead door sales through service calls, replacements, upgrades, and new installations
  • Support estimating, quoting, and job scoping for both residential and commercial customers
  • Identify upsell and replacement opportunities
  • Partner with AWS leadership and sales teams to grow this new service line
  • Build relationships with builders, contractors, property managers, and homeowners

Program & Operations Build-Out

  • Build the overhead door service and sales program from scratch
  • Design workflows for service calls, installations, scheduling, and follow-up
  • Establish pricing models, margins, and service rates
  • Set up inventory, truck stock, and ordering processes
  • Create documentation and playbooks to ensure consistency and scalability

Vendor & Manufacturer Management

  • Identify and recommend preferred overhead door manufacturers and suppliers
  • Establish purchasing channels and vendor relationships
  • Advise AWS leadership on product selection, availability, and cost structures
  • Stay current on manufacturer programs, warranties, and product updates

Qualifications & Experience

  • 5+ years of hands-on experience as an overhead door service technician
  • Proven experience with both residential and light commercial overhead door systems
  • Strong background in installation, repair, troubleshooting, and replacement
  • Working knowledge of major overhead door manufacturers and suppliers
  • Experience with estimating, quoting, or selling overhead door services preferred
  • Prior lead technician or supervisory experience is a strong plus
  • Valid driver’s license and clean driving record

What Success Looks Like

  • A fully operational overhead door service and sales function
  • Clear vendor partnerships and sourcing strategies in place
  • Profitable service margins and growing sales revenue
  • Consistent, high-quality customer experience aligned with the AWS brand
  • A scalable foundation to support future technician growth

Why Join Advanced Window Systems

  • Advanced Window Systems is a proud business of Nation’s Best Holdings, LLC, one of the fastest-growing building materials and services platforms in the country
  • Backed by a strong parent company with the resources, scale, and long-term vision to invest in growth
  • Opportunity to build and lead a new business line within an established and well-capitalized organization
  • High level of autonomy and trust
  • Direct impact on revenue growth and customer expansion
  • Long-term leadership and career growth potential

Apply