We are looking for an experienced friendly Service Manager to help our current managers lead the ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...
We are looking for an experienced friendly Service Manager to help our current managers lead the ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...
Service Manager
Barrington, IL · On-site
We are looking for an experienced friendly Service Manager to help our current managers lead the ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...
We are looking for an experienced friendly Service Manager to help our current managers lead the ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...
We are looking for an experienced friendly Service Manager to help our current managers lead the ... Technical automotive knowledge * Demonstrated ability to manage others * Organized and friendly ...
Service Manager
Elgin, IL · On-site
$75K - $90K/yr
Service Manager Location: 1250 Elgin IL Working hours: DEUTZ is one of the world's leading ... Train and assist in technical training of personnel at Distributors, Dealers, OEMs, Rental ...
Service Manager
Elgin, IL · On-site
$75K - $90K/yr
Service Manager Location: 1250 Elgin IL Working hours: DEUTZ is one of the world's leading ... Train and assist in technical training of personnel at Distributors, Dealers, OEMs, Rental ...
Service Manager
Bolingbrook, IL · On-site
The Service Manager will be responsible for providing tactical and strategic level management and ... all technical and operational requirements and actively leverages region wide resources and ...
Service Manager
Bolingbrook, IL · On-site
The Service Manager will be responsible for providing tactical and strategic level management and ... all technical and operational requirements and actively leverages region wide resources and ...
Service Manager
Bolingbrook, IL · On-site
The Service Manager will be responsible for providing tactical and strategic level management and ... technical and operational requirements and actively leverages region wideresources and partners ...
Service Manager
Bolingbrook, IL · On-site
The Service Manager will be responsible for providing tactical and strategic level management and ... technical and operational requirements and actively leverages region wideresources and partners ...
Practical knowledge of ITIL processes (Incident, Change, and Problem Management) adapted for Agile/DevOps environments. Automation Fluency: Ability to read, review, and suggest improvements for ...
Quick apply
Practical knowledge of ITIL processes (Incident, Change, and Problem Management) adapted for Agile/DevOps environments. Automation Fluency: Ability to read, review, and suggest improvements for ...
Technical Service Specialist (Automotive Diagnostic Technician experience needed)
Elgin, IL · On-site
$60K - $104K/yr
Lead and review CRM information for the inside service team and yourself, provide guidance and ... Provide input and review of technical data, parts bulletin, technical data sheets and other ...
Quick apply
Technical Service Specialist (Automotive Diagnostic Technician experience needed)
Elgin, IL · On-site
$60K - $104K/yr
Lead and review CRM information for the inside service team and yourself, provide guidance and ... Provide input and review of technical data, parts bulletin, technical data sheets and other ...
Lead and review CRM information for the inside service team and yourself, provide guidance and ... Provide input and review of technical data, parts bulletin, technical data sheets and other ...
Lead and review CRM information for the inside service team and yourself, provide guidance and ... Provide input and review of technical data, parts bulletin, technical data sheets and other ...
Service Manager
Homer Glen, IL · On-site
$22.66 - $33.99/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
Homer Glen, IL · On-site
$22.66 - $33.99/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
Homer Glen, IL · On-site
$22.66 - $33.99/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
Service Manager
Homer Glen, IL · On-site
$22.66 - $33.99/hr
High School Diploma or equivalent. * 4 years of auto service technical experience. * 1 year of service manager or service writer experience. * Problem solving - customer complaints. * Aptitude to ...
... Service sector. We believe in growth-not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
... Service sector. We believe in growth-not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
HVAC Controls - Technical Services Engineer I
Westmont, IL · On-site
$113K - $146K/yr
... Service sector. We believe in growth-not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
HVAC Controls - Technical Services Engineer I
Westmont, IL · On-site
$113K - $146K/yr
... Service sector. We believe in growth-not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
HVAC Controls - Technical Services Engineer I
$113K - $146K/yr
... Service sector. We believe in growth--not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
HVAC Controls - Technical Services Engineer I
$113K - $146K/yr
... Service sector. We believe in growth--not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
... Service sector. We believe in growth-not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
... Service sector. We believe in growth-not just for our business, but for our people. Our team ... The role works in close collaboration with project energy managers, and TS team managers to ensure ...
Technical Services Coordinator
Niles, IL · On-site
$25 - $30/hr
... service skillsExcellent organizational skills with high attention to detailSelf-motivated and capable of managing multiple tasks efficientlyPhysical Requirements:Repetitive movement using ...
Technical Services Coordinator
Niles, IL · On-site
$25 - $30/hr
... service skillsExcellent organizational skills with high attention to detailSelf-motivated and capable of managing multiple tasks efficientlyPhysical Requirements:Repetitive movement using ...
Provide Technical Service team members with results and summaries of lab work completed for their customers * Manage a library of relevant formulas, prototypes, and customer demos * Oversee ...
Provide Technical Service team members with results and summaries of lab work completed for their customers * Manage a library of relevant formulas, prototypes, and customer demos * Oversee ...
Technical Services Coordinator
Niles, IL · On-site
$25 - $30/hr
Strong relationship-building and customer service skills * Excellent organizational skills with high attention to detail * Self-motivated and capable of managing multiple tasks efficiently Physical ...
Technical Services Coordinator
Niles, IL · On-site
$25 - $30/hr
Strong relationship-building and customer service skills * Excellent organizational skills with high attention to detail * Self-motivated and capable of managing multiple tasks efficiently Physical ...
Technical Services Coordinator
Niles, IL · On-site
$25 - $30/hr
Strong relationship-building and customer service skills * Excellent organizational skills with high attention to detail * Self-motivated and capable of managing multiple tasks efficiently Physical ...
Technical Services Coordinator
Niles, IL · On-site
$25 - $30/hr
Strong relationship-building and customer service skills * Excellent organizational skills with high attention to detail * Self-motivated and capable of managing multiple tasks efficiently Physical ...
Technical Service Application Manager (Application Scientist) - Bakery, Soups, Sauces & Dressings
Hoffman Estates, IL · On-site
Provide Technical Service team members with results and summaries of lab work completed for their customers * Manage a library of relevant formulas, prototypes, and customer demos * Oversee ...
Technical Service Application Manager (Application Scientist) - Bakery, Soups, Sauces & Dressings
Hoffman Estates, IL · On-site
Provide Technical Service team members with results and summaries of lab work completed for their customers * Manage a library of relevant formulas, prototypes, and customer demos * Oversee ...
Technical Service Manager information
See Batavia, IL salary details
$63.7K - $68.8K
0% of jobs
$68.8K - $73.9K
1% of jobs
$73.9K - $79K
2% of jobs
$79K - $84.1K
2% of jobs
$84.1K - $89.2K
1% of jobs
$89.2K - $94.3K
1% of jobs
$94.3K - $99.4K
2% of jobs
$99.4K - $104.5K
1% of jobs
$104.5K - $109.6K
1% of jobs
$109.6K - $114.7K
1% of jobs
$115.4K is the 25th percentile. Wages below this are outliers.
$114.7K - $119.8K
88% of jobs
$63.7K
$119.8K
How much do technical service manager jobs pay per year?
As of Aug 19, 2026, the average yearly pay for technical service manager in Batavia, IL is $115,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,200.00 and $118,800.00 per year, depending on experience, location, and employer.
What is a technical service manager?
A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.
What are the key skills and qualifications needed to thrive as a technical service manager?
To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.
What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?
Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What is the difference between Technical Service Manager vs Service Engineer?
| Aspect | Technical Service Manager | Service Engineer |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are common | Usually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications |
| Work Environment | Leads teams, manages client relationships, oversees service operations, often in office and field settings | Performs hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site |
| Employer & Industry Usage | Used in manufacturing, IT, HVAC, and industrial sectors for service management roles | Common in technical, industrial, and engineering sectors for field service roles |
The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.
How much does a technical service manager make in the US?
A technical service manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on certifications, technical skills, and the size of the organization.
What does a technical service manager do?
A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often utilize tools like ticketing systems, while requiring strong communication and technical skills. The role may also involve training staff and maintaining service quality standards.
What cities near Batavia, IL are hiring for Technical Service Manager jobs?
Cities near Batavia, IL with the most Technical Service Manager job openings:
Full-time
Medical, Dental, Retirement, PTO
Re-posted 17 days ago
Job description
We are looking for an experienced friendly Service Manager to help our current managers lead the team. Ford and CJDR experience preferred but not required. Must be good at working with advisors on training and following process.
BENEFITS
Health, Medical and Dental
401K Plan
Vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
RESPONSIBILITIES
Ensure customers receive prompt, courteous, and effective service
Serve as a liaison between technicians and customers
Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
Manage and hire technicians and service advisors
Interview and make new hires
Distribute work between technicians
Prioritize required services
Ensure customers have a positive dealership experience
Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
Spend quality time building relationships with the customers
REQUIREMENTS
Technical automotive knowledge
Demonstrated ability to manage others
Organized and friendly personality
Dealership experience preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.