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Technical Service Manager Jobs in Athens, GA (NOW HIRING)

Akins Ford

Diesel Technician

Winder, GA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

... technical training as assigned by management * Maintain your designated workspace in an organized and clean manner * Ensure guest vehicles are returned as clean as they were prior to being serviced

Akins Ford

Diesel Technician

Winder, GA

  • Medical

  • Dental

  • Retirement

  • PTO

... technical training as assigned by management * Maintain your designated workspace in an organized and clean manner * Ensure guest vehicles are returned as clean as they were prior to being serviced

Wesco

Field Inventory Supervisor

Flowery Branch, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... resolving technical, equipment or service-related issues * Strong leadership and coaching capability * Ability to manage multiple priorities and make decisions quickly * Strong verbal, written ...

Pep Boys

Auto General Service Technician

Athens, GA · On-site

$11 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The General Service Technician must have a mechanical aptitude and is able to ... technical activities * Keep store management aware of mechanical repair problems as they occur

Pep Boys

Auto General Service Technician

Athens, GA · On-site

$11 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The General Service Technician must have a mechanical aptitude and is able to ... technical activities * Keep store management aware of mechanical repair problems as they occur

Ag-Pro

Ag Technician Mechanic

Madison, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

May require some direction or guidance from the Service Manager, Shop Foreman or senior technicians ... following Technical Manual Procedures * Proficient knowledge of mechanical, electrical and ...

Ag-Pro

Heavy Equipment Mechanic

Athens, GA · On-site

$22.75 - $29.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

May require some direction or guidance from the Service Manager, Service Location Manager, or Shop ... Experience performing repairs and maintenance using special tools and equipment following Technical ...

Ag-Pro

Shop Technician

Dacula, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

May require some direction or guidance from the Service Manager, Service Location Manager, or Shop ... Experience performing repairs and maintenance using special tools and equipment following Technical ...

Genesis Technical Staffing, Inc.

Be Seen First

Fabrication & Machining Estimator/ Project Manager

Athens, GA · On-site

  • Medical

  • Dental

  • Vision

The ideal candidate possesses strong technical knowledge of machining, fabrication, welding, and ... customer service skills. Essential Functions Estimating & Quoting * Review customer RFQs ...

Piney Technical Services

Animal Research Technician

Athens, GA · On-site

$17.50 - $24/hr

This person may take on responsibilities for management and leadership of site functions or programs as delegated by the Group Leader, and will provide guidance and training to junior team members as ...

New

Apidel Technologies

Sr. ServiceNow Developer

Athens, GA · Remote

$52.25 - $71.75/hr

Strong, technical knowledge, and implementation experience with: ITSM (Incident, problem, change, knowledge, and catalog/request management) CSM (Customer Service Management) Secondary Module ...

Munich Re

Technical Architect - Data, Analytics & AI

Athens, GA · Hybrid

$61.50 - $79.25/hr

  • Medical

  • Life

  • Retirement

  • PTO

The Technical Architect will play a critical role in transforming local, legacy, datadriven ... Experience defining data management and AI roadmaps , cloudbased services, and reusable ...

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Showing results 21-40

All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Athens, GA

Technical Service Manager information

See Athens, GA salary details

$60.3K

$113.5K

How much do technical service manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for technical service manager in Athens, GA is $109,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,000.00 and $112,500.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.

What cities near Athens, GA are hiring for Technical Service Manager jobs?

Cities near Athens, GA with the most Technical Service Manager job openings:

Technical Service Manager jobs near you

Diesel Technician

Akins Ford

Winder, GA • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 10 days ago

Job description

We are seeking a Ford Certified Diesel Service Technician to join our team. The role of the Diesel Mechanic is to perform repairs and maintenance on heavy-duty and medium-duty diesel vehicles in a fast-paced environment. Successful candidates should be motivated and enthusiastic about learning.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Benefits:
  • Health, Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Flexible Work Schedule

Responsibilities
  • Provide technical service to vehicles and equipment
  • Read job order, observe and listen to vehicle in operation to resolve malfunction, and plan work procedures
  • Follow checklists ensuring all critical parts are examined
  • Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed
  • Test-drive vehicles to ensure that they run smoothly
  • Tag all warranty parts and returns to warranty clerk
  • Attend training classes and keep tabs on factory technical bulletins
  • Develop and maintain positive relationships with customers to increase overall customer happiness
  • Properly complete the service and/or repairs assigned by supervisor
  • Complete all work according to the applicable safety requirements and published procedures
  • Participate in, and utilize to the best of one's abilities, technical training as assigned by management
  • Maintain your designated workspace in an organized and clean manner
  • Ensure guest vehicles are returned as clean as they were prior to being serviced
  • Show the utmost courtesy to all guests, visitors, and dealership personnel
  • Make every effort to achieve the production objectives set by management
  • Adhere to manufacturer's policies and procedures as they relate to labor operations, time, and repair order documentation when performing warranty repairs and torque specifications
  • Any other duties as outlined by the Service Supervisor and or management

Qualifications
  • Ford Certification
  • Previous experience in a Ford dealership is a plus
  • At least 1 year of Fleet or Dealership experience
  • Teammate with a strong sense of dedication to the customer and service team
  • Self-motivated and professional
  • Possess own tools

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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