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Technical Service Manager Jobs in Kansas (NOW HIRING)

DH Pace

Service Department Manager

Olathe, KS

DH Pace Company, Inc. aspires to hire a Service Manager who will manage equipment, service, and ... technical/mechanical trouble-shooting/problem solving * Effectively communicate with customers ...

Culligan Midwest

Commercial Project Manager

Olathe, KS · On-site

$65K - $85K/yr

Experience in water treatment, HVAC, medical equipment, or a related technical service field * Familiarity with service management software or field service platforms * CADD or equipment ...

Syndeo

Field Service Technician

Overland Park, KS

Makes frequent and solid recommendations on how to improve technical service work to build loyalty from the customer and streamline processes throughout the company * Manages the projects keeping all ...

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All JobsTechnical Service JobsTechnical Service Manager JobsTechnical Service Manager Jobs in Kansas

Technical Service Manager information

See Kansas salary details

$55.7K

$104.8K

How much do technical service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for technical service manager in Kansas is $100,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $103,900.00 per year, depending on experience, location, and employer.

What is a technical service manager?

A Technical Service Manager is a professional responsible for overseeing technical support teams and ensuring that customer service requests and technical issues are resolved efficiently. They act as the bridge between customers and technical staff, helping to diagnose problems, implement solutions, and maintain high service standards. Technical Service Managers also coordinate training, manage service contracts, and work to improve processes for better client satisfaction. Their role is crucial in organizations that rely on technology to deliver products or services, as they ensure smooth operations and ongoing support.

What are the key skills and qualifications needed to thrive as a technical service manager?

To thrive as a Technical Service Manager, you need strong technical expertise in your industry, experience in service management, and often a relevant degree such as in engineering or information technology. Familiarity with customer relationship management (CRM) systems, IT service management (ITSM) tools like ServiceNow, and certifications such as ITIL are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and client expectations. These skills and qualifications are essential for delivering high-quality technical support, maintaining customer satisfaction, and driving continuous service improvement.

What does a technical service manager do?

A technical service manager oversees technical support and service operations within an organization, ensuring customer issues are resolved efficiently. They coordinate between technical teams and clients, manage service delivery, and often use tools like ticketing systems to track progress. Strong technical knowledge, leadership skills, and certifications such as ITIL are typically required for this role.

What is the difference between Technical Service Manager vs Service Engineer?

AspectTechnical Service ManagerService Engineer
CredentialsTypically requires a bachelor's degree in engineering or related field; certifications like PMP or technical certifications are commonUsually holds a technical diploma or associate degree; certifications depend on industry, such as HVAC or IT certifications
Work EnvironmentLeads teams, manages client relationships, oversees service operations, often in office and field settingsPerforms hands-on technical work, troubleshooting, and repairs, primarily in the field or on-site
Employer & Industry UsageUsed in manufacturing, IT, HVAC, and industrial sectors for service management rolesCommon in technical, industrial, and engineering sectors for field service roles

The Technical Service Manager focuses on overseeing service teams, managing client relationships, and ensuring service quality. In contrast, the Service Engineer performs direct technical work, troubleshooting, and repairs. Both roles require technical knowledge, but the manager role emphasizes leadership and coordination, while the engineer role emphasizes hands-on technical skills.

How much does a technical service manager make in the US?

The average salary for a Technical Service Manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Many roles also include benefits such as bonuses, health insurance, and opportunities for professional development.

What are some common challenges a technical service manager faces when balancing customer expectations with technical limitations?

Technical Service Managers often encounter situations where customer demands exceed what is technically feasible within current resources or timelines. Balancing these expectations requires strong communication skills to set realistic goals, as well as a deep understanding of both the product and the customer’s needs. They must work closely with engineering, support, and sales teams to find workable solutions and ensure transparency throughout the process. Successfully navigating these challenges is key to maintaining client satisfaction and fostering long-term business relationships.
What are the most commonly searched types of Technical Service jobs in Kansas? The most popular types of Technical Service jobs in Kansas are:
What cities in Kansas are hiring for Technical Service Manager jobs? Cities in Kansas with the most Technical Service Manager job openings:
Technical Service Manager jobs near you

Food Service Manager

Pratt Regional Medical Center

Pratt, KS • On-site

Full-time

Posted 8 days ago

Job description

Position Summary: Ensures regulatory compliance for the company's quality assurance and food safety initiatives by pro-actively providing technical expertise, training, and support across Divisions at the regional level. Manages the crisis resolution process in a timely manner.

Core Competencies Needed: This position needs to be proficient in the following areas: Managing Finances, Technical Skills, Managing Multiple Priorities, Project Oversight & Management ,Building Strategic Relations,Talent Management, and Strategic Leadership.

Education or Equivalent Experience: Experience: 2 years experience in a public health or food safety position. 3-5 years experience in a public health or food safety position; CFSP or RS credential preferred. 

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