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Technical Service Assistant Jobs in Baltimore, MD

Barrow Wise Consulting

Technical Writer

Baltimore, MD · On-site

The Technical Writer/Editor will support Barrow Wise's State of Maryland Department of General Services (DGS) project and perform the following duties: * Assist in collecting and organizing ...

Itezz

Technical Writer

Annapolis, MD · On-site

$100 - $250/hr

Founded on a commitment to service Itezz Inc. is a Service-Disabled Veteran‑Owned, SBA 8(a ... Capabilities * Assist in preparing and maintaining operations documentation, user guides and ...

New

Full Scope

Technical Writer

Fort George G Meade, MD · On-site

$100 - $125/hr

Key Responsibilities * Assist in preparing and maintaining operations documentation, user guides ... services when required. * Review the work products of others to ensure compliance with the ...

New

Infojini Inc

Technical Trainer

Annapolis, MD · On-site

$32.25 - $42.75/hr

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Ability to assist in identifying and troubleshooting user-defined problems, as well as ...

Cessna Aircraft Company

Technical Writer

Cockeysville, MD · On-site

$71.40 - $107/hr

Technical Writers in the Textron Integrated Product Support Services (IPSS) group are responsible ... May provide direction to other writers and support personnel who may assist with assigned tasks.

New

Stratum Networks

Technical Writer

Fort George G Meade, MD · On-site

$90 - $120/hr

... * Assist in preparing and maintaining operations documentation, user guides, and manuals and ... services to meet the demanding requirements of mission-critical Stratum Networks, Inc is an equal ...

Textron

Technical Writer

Hunt Valley, MD · On-site

Technical Writers in the Textron Integrated Product Support Services (IPSS) group are responsible ... May provide direction to other writers and support personnel who may assist with assigned tasks.

Textron

Technical Writer

Hunt Valley, MD

Technical Writers in the Textron Integrated Product Support Services (IPSS) group are responsible ... May provide direction to other writers and support personnel who may assist with assigned tasks.

Wilson Vet Co.

IT Technical Lead

Baltimore, MD · On-site

Wilson Vet Co. is seeking an IT Technical Lead who is service-oriented and mission-minded. In this ... Responsibilities : • Assist with hardware infrastructure management, maintenance, and lifecycle ...

ModJob

Technical Co-Founder

Baltimore, MD · On-site +1

$37K - $43K/yr

I am looking for my technical partner. Someone who believes succeeding is a team sport, and a ... and services. About the product: ModJob helps you find out what customers want. We make using ...

Itezz, Inc.

Technical Writer 3

Annapolis, MD · On-site

$100K - $250K/yr

Founded on a commitment to service, Itezz Inc. is a Service-Disabled Veteran-Owned, SBA 8(a ... Capabilities: * Assist in preparing and maintaining operations documentation, user guides and ...

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Showing results 21-40

All JobsTechnical Service JobsTechnical Service Assistant JobsTechnical Service Assistant Jobs in Baltimore, MD

Technical Service Assistant information

See Baltimore, MD salary details

$18.9K

$44K

$76K

How much do technical service assistant jobs pay per year?

As of Aug 20, 2026, the average yearly pay for technical service assistant in Baltimore, MD is $43,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $43,700.00 per year, depending on experience, location, and employer.

What is the difference between Technical Service Assistant vs Customer Service Representative?

AspectTechnical Service AssistantCustomer Service Representative
Required CredentialsTechnical certifications or training, sometimes associate degreesHigh school diploma or equivalent, customer service training
Work EnvironmentTechnical support centers, on-site service, or client locationsCall centers, retail, or office settings
Employer & Industry UsageManufacturing, IT, electronics, and technical support sectorsRetail, telecommunications, banking, and service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, product supportCustomer interaction, problem resolution, communication skills

The Technical Service Assistant typically focuses on technical troubleshooting, product support, and requires relevant certifications or technical training. In contrast, a Customer Service Representative emphasizes communication, customer interaction, and problem resolution in more general service settings. Both roles are essential in their industries but serve different functions based on technical expertise versus customer communication skills.

What does a technical service assistant do?

A technical service assistant provides technical support and troubleshooting for customers or internal teams, often assisting with equipment, software, or systems. They may perform diagnostics, maintain documentation, and use tools like remote access software, requiring good communication skills and technical knowledge. The role often involves working in a service environment with a focus on resolving technical issues efficiently.
Technical Service Assistant jobs near you

Technical Writer

Barrow Wise Consulting

Baltimore, MD • On-site

Full-time

Re-posted 24 days ago

Job description

Enjoy problem-solving, need a venue to display your creativity, and emerging technologies pique your interest; if so, Barrow Wise Consulting, LLC is for you. As a multi-disciplined leader, you understand the gifts that set you apart from everyone else. Demonstrate innovative solutions to our clients. Join Barrow Wise Consulting, LLC today.

Responsibilities:

The Technical Writer/Editor will support Barrow Wise's State of Maryland Department of General Services (DGS) project and perform the following duties:

  • Assist in collecting and organizing information to prepare user manuals, training materials, installation guides, proposals, and reports.
  • Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables or documents.
  • Conduct research and ensure the use of proper technical terminology.
  • Translate technical information into clear, readable documents to be used by technical and nontechnical personnel.
  • Use the standard help compiler to prepare all online documentation (for applications built to run in a Windows environment).
  • Assist in performing financial and administrative functions.

An ideal candidate has the following:

  • U.S. Citizenship
  • Bachelor's Degree in a related field.
  • Minimum of five (5) years of experience in this area and must demonstrate the ability to work independently or under only general direction.
  • Minimum of two (2) years of experience in preparing and editing documents, including technical documents.
  • Conduct research for applicable standards.

Join the team at Barrow Wise Consulting, LLC for a fulfilling and engaging experience! Our team is dedicated to providing innovative solutions to our clients in an ethical and diverse work environment. We offer competitive compensation packages, excellent benefits, and opportunities for growth and advancement. Barrow Wise is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LBGT are welcome to apply.

Our employees stand behind Barrow Wise's core values of integrity, quality, innovation, and diversity. We are confident that Barrow Wise's core values, business model, and team focus create positive career paths for our employees. Barrow Wise will continue to lead the industry in delivering new solutions to clients and persevere until the client is overjoyed.

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