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Technical Representative Jobs in Texas (NOW HIRING)

Linde

Engineering Manager

San Antonio, TX

* You are expected to act as the lead technical representative in HAZOPs and design reviews * You will participates on project and technical teams providing technical guidance to plant operations ...

SolarWinds

Technical Support Representative

Austin, TX · On-site

About the role SolarWinds is hiring a Tier 2 Technical Support Representative to provide advanced technical support for customers using our monitoring and infrastructure software. In this role, you ...

Weatherford

Technical Sales Representative

Houston, TX · On-site

As a Technical Sales Representative you will strategically sell specific tools, technologies, and services within your assigned segment portfolio. You'll leverage your product knowledge to engage ...

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Showing results 21-40

All JobsTechnical Representative JobsTechnical Representative Jobs in Texas

Technical Representative information

See Texas salary details

$13

$24

$41

How much do technical representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for technical representative in Texas is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $29.13 per hour, depending on experience, location, and employer.

What is the difference between Technical Representative vs Customer Service Technician?

AspectTechnical RepresentativeCustomer Service Technician
Required credentialsTechnical certifications, associate or bachelor’s degree in related fieldHigh school diploma or equivalent, technical training often preferred
Work environmentFieldwork, client sites, or office settingsService centers, client locations, or remote
Employer and industry usageManufacturing, technology, telecommunicationsElectronics, appliances, technical support
Common search intentTechnical skills, product knowledge, troubleshootingCustomer support, issue resolution, product assistance

The main difference is that Technical Representatives typically have more technical certifications and focus on troubleshooting, installation, and technical support in various industries. Customer Service Technicians often handle customer inquiries and basic repairs. Both roles require technical knowledge but differ in scope and environment.

What are some common challenges technical representatives face when supporting customers, and how can these be managed effectively?

Technical Representatives often encounter challenges such as translating complex technical information into clear, understandable language for customers, and managing high volumes of support requests while maintaining quality service. Successfully addressing these challenges requires strong communication skills, adaptability, and effective time management. Building a deep understanding of the company’s products, staying up-to-date with updates, and collaborating closely with engineering or product teams can help Technical Representatives provide accurate solutions and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a technical representative?

To thrive as a Technical Representative, you need a solid understanding of product knowledge, troubleshooting, and customer service, often supported by a degree or certification in a relevant technical field. Familiarity with CRM systems, ticketing software, and diagnostic tools is typically required. Strong communication skills, patience, and problem-solving abilities help build trust and effectively resolve client issues. These skills are crucial for delivering technical solutions efficiently while maintaining customer satisfaction and loyalty.

What is a technical representative?

Technical Representatives are professionals who serve as the bridge between a company and its customers, providing expert knowledge about products or services. They assist customers by troubleshooting issues, offering technical support, and explaining complex products or systems in an understandable way. Technical Representatives often work in industries such as manufacturing, IT, or engineering, and may also provide training or feedback to improve products. Their main goal is to ensure customer satisfaction by resolving technical concerns efficiently and effectively.
What cities in Texas are hiring for Technical Representative jobs? Cities in Texas with the most Technical Representative job openings:
Technical Representative jobs near you
Infographic showing various Technical Representative job openings in Texas as of August 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,004 per year, or $24.5 per hour.

Technical Service Representative

Watsco, Inc.

Pasadena, TX • On-site

Full-time

Posted 2 days ago

New

Watsco rating

7.8

Company rating: 7.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

127th of 412 rated retail wholesalers

Job description

The mission of the Gemaire technical support group is to provide expertise, knowledge and solutions to our contractor base through personal contact by dedicated Technical Support Representatives. Employees in this role primarily provide product technical support to Gemaire customers in alignment with company objectives. This routinely includes providing customers with information on the proper application, installation, operation, service procedures and handling special warranty situations for the HVAC equipment lines distributed by Gemaire. They communicate clearly with a positive attitude to encourage best practices and highest customer satisfaction.
Duties and Responsibilities
• Provide remote technical support regarding product installation and service issues through a queue-based Salesforce CRM system. Most of this support is conducted via telephone, chat and email.
• Provide on-site technical support regarding product installation and service issues through personal direct interaction.
• Encourage development of Gemaire customers by explaining the correct product installation methods, product service and diagnostic methods, and overall best practices.
• May be required to teach technical training classes produced by Gemaire and the various equipment manufacturers as directed by the class syllabus and manufacturer guidelines.
• Provide support to the Gemaire sales group objectives by working with local and regional sales representatives. This can include activities such as joint calls to key customers and speaking or presenting on various topics at trade shows or open house events.
• Act as a first point of contact or liaison between Gemaire customers and HVAC equipment factory representatives, especially when dealing with special warranty issues, manufacturer program support or end user (consumer) support cases.
• Assist in equipment manufacturer product quality escape resolution and program administration for the HVAC equipment lines distributed by Gemaire.
• Conduct investigations related to insurance or warranty claims with direct supervision from the Technical Support and Training Manager and the appropriate equipment manufacturer representatives. May be required to assist in providing litigation support (expert witness).
• Submit regular activity and expense reports. Maintain accurate records and prepare detailed reports on manufacturer equipment issues, field service visits and training class attendance.
• Perform other duties as required to meet the overall goals and objectives of Gemaire.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
• HVAC technical service skills typical of minimum 5 years direct industry experience
• Excellent verbal and written communication skills
• Computer literate, proficient with Microsoft office suite.
• Some overnight travel required
• Valid motor vehicle driver license and reliable transportation (must have clean driving record for at least the last 3 years, including no suspensions, restricted licenses, or DUI's and no more than 1 moving violation within any 1-year period).
Preferred Qualifications
• NATE CHP (Certified HVAC Professional) certification preferred

What Watsco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Watsco

Sourced by ZipRecruiter

Watsco is a leading distributor of heating, ventilation, and air conditioning (HVAC) equipment and related products in the United States. With a rich history dating back over six decades, Watsco has built a strong reputation as a reliable and trusted supplier within the HVAC industry. As a company, Watsco is committed to providing high-quality products and exceptional customer service. Watsco offers a comprehensive range of HVAC equipment and components, including air conditioners, furnaces, compressors, thermostats, and ventilation systems. Through strategic partnerships with renowned manufacturers, Watsco ensures access to a diverse and top-tier product portfolio, catering to both residential and commercial markets.

Industry

Manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Coral Gables, FL, US

Year founded

1956

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