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Technical Operations Manager Jobs in Winters, CA

NV5

Business and Operations Manager

Sacramento, CA

This unique role combines technical leadership, business development, operational management, staff development, laboratory oversight, and client relationship management. The successful candidate ...

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Technical Operations Manager information

See Winters, CA salary details

$38K

$97.7K

$154.7K

How much do technical operations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for technical operations manager in Winters, CA is $97,747.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $119,400.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What job categories do people searching Technical Operations Manager jobs in Winters, CA look for?

The top searched job categories for Technical Operations Manager jobs in Winters, CA are:

What cities near Winters, CA are hiring for Technical Operations Manager jobs?

Cities near Winters, CA with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Winters, CA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $97,747 per year, or $47 per hour.

Samsung Regional Operations Manager

2020 Companies

Sacramento, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

2020 Companies rating

7.5

Company rating: 7.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

23rd of 52 rated marketing agency

Job description

Job Type:
Regular
Work Location:
Sacramento, CA 95823
Overview:
2020 Companies is now interviewing for a remote Regional Operations Manager representing our client, Samsung Electronics America.
The Regional Operations Manager is responsible for managing and ensuring the brand's technical standards are being met at assigned authorized service locations.
Critically, the role will help to define, create and implement short, mid, and long-term support plans to ensure both the end user customers' needs and Samsung needs are fulfilled.
The ROM role is pivotal in ensuring execution aligns Samsung's brand vision is brought to life at assigned locations and you will be tasked with making decisions on behalf of the brand to ensure market success.
The ROM is cross-functional, engaging multiple client, retailer, and support groups. ROMs will consolidate, analyze, and interpret data from call/request drivers and KPI results, and ultimately present findings to the Client Operations team.
What's in it for you?
  • Receive a competitive salary of $70,000, paid weekly
  • Work remote
  • Health/Dental/Vision benefits
  • 401K Program with matching
  • Paid Time Off
  • Paid Holidays
  • Scholarship opportunities for employees and direct family members
  • Employee Assistance Program
  • Leadership Development Program
  • Employees special pricing for multiple clients

Job Description:
Responsibilities include;
  • Investigating escalations, establishing, and maintaining relationship with service locations to enhance overall operations of the program
  • Monitoring support queues to shift support, when necessary
  • Supporting any cross-functional support lines of business such as Field Team (TOMs, ROMs, and FSS team) to provide additional ticket and technical support to the client's authorized services
  • Planning in adherence to clients' global requirements and any changes as needed including but not limited to global process and standard policies

Required skill sets to be successful in the role include;
  • Account management
  • Network management
  • Leadership skills
  • Industry knowledge is critical
  • Must have a comprehensive working knowledge of all partner's service operations - front-of-house and back-of-house of stores

A week in the life would include;
  • Identify Work Instruction and SOP improvements for the Team where needed and work closely with the clients' internal operations team to create and update those living documents.
  • Identify support gaps and formulate processes/plans to address those gaps
    Work in partnership with the client's internal operations, training and engineering teams to support service repair partners
  • Analyze KPI performance to determine trends, corrective action opportunities and identify under-performing agents
  • Provide monthly program updates to client's internal operations team including support volume, service level achievement, overall trends and support improvement plan
  • Review and optimize ticketing system (Zendesk and/or other) regularly for improved support to partners
  • Identify process and operational strengths and opportunities, and action item follow up to ensure each partner operates within client's authorized repair guidelines
  • Engage in professional feedback to internal leadership and Field Team with development plans and corrective actions at a technician, store, and regional level
  • Ensure service partners are fully supported in all technical, procedural, and communication areas of the business. Conducts at least two quarterly on-site visits to review processes and ensure operational excellence and ROM process alignment
  • Responsible for on-boarding new FSAs, including aligning with Training and any applicable Retail Field Support members
  • Compile, edit, and gather accurate data and information to develop technical and operational reports, assuring they are legible and delivered on time. Must have the ability to speak and summarize on a high level
  • Use targeted reporting tools and processes to prioritize actions and address gaps accordingly
  • Provide additional cross-functional field support to client's authorized network
  • Main duties include contacting, visiting and assessing locations when needed
    Ability to lift, move, or adjust general office equipment, boxes, supplies, materials, or products weighing up to 25 pounds using proper materials handling procedures
  • Other duties, as assigned

Qualifications
  • 2+ years' lead / supervisor / management experience required
  • Experience in coaching and giving timely and relevant feedback to peers or direct reports
  • Proven exceptional skills in Microsoft Office Suite including: PowerPoint, Outlook, Word, and Excel (Vlookups, Hlookups, Indexes, Charts, Graphs, Countifs, Sumifs, etc.)
  • Ability to express complex processes or concepts in terms that are easy to understand
  • Ability to read and understand requirement documents and engineering specifications
  • Ability to quickly learn technical information and apply it in a fast-paced environment
  • Team oriented, but able to work independently and manage multiple tasks
  • Strong problem solving and organizational skills
  • Excellent verbal and written communication skills
  • Ability to think critically and creatively
  • Ability to meet tight deadlines for timely release of materials
  • Must be tech-savvy and enjoy working with interactive technology gadgets
  • Self-directed, self-motivated and results-oriented
  • Ability to travel up to 80% of the time

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

What 2020 Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About 2020

Sourced by ZipRecruiter

2020 Companies is an outsourced Sales & Marketing company representing Reliant. We hire Sales Representatives and other types of brand advocates to fortune 200 companies. Let us help you find a fun job in retail sales or events! 2020 Companies recruits, hires, trains, and cultivates Sales Representatives, Brand Ambassadors, Merchandisers, and casted-talent, to tailor a full-package solution to clients wanting to grow their market share, build brand awareness, expand distribution channels, and connect people with consumers.

Industry

Marketing

Company size

5,001 - 10,000 Employees

Headquarters location

Southlake, TX, US

Year founded

1991

Social media

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