Technical Operations Manager Jobs in Santa Barbara, CA

Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management. Trusted by more than 1,000 global GPs, investment banks, law firms, and advisors – including nine of the top ten PEI-ranked firms worldwide – Ontra helps firms focus on what’s important.

Our Culture Ontra is built for people who want real ownership from day one in a remote-first environment that’s built to support it. Our customers are sophisticated, and our work reflects that. AI is engrained in how we work, and curiosity about it is part of who we are.

Ontranauts are sharp, genuinely collaborative, and invested in each other’s success. They are excellent at what they do and even better to work with. That combination is rare, and we don’t take it for granted. Learn more about our values .

For this job, we are currently only hiring candidates based in the United States. For more information on where we employ, please see below.

About the Role

Ontra is seeking a Marketing Operations Managerreporting to our Manager of Marketing Data Operations.

We’re looking for someone excited to lead and innovate within our marketing data infrastructure, ensuring data integrity and streamlined processes. You’ll collaborate closely with cross-functional teams to pinpoint and resolve GTM inefficiencies, while managing and optimizing our MarTech stack to drive scalable business solutions.

If you’re a systems thinker who catches issues early, communicates clearly across technical and non-technical audiences, and is comfortable turning data into clear analysis and presentations, we’d love to get to know you.

What You’ll Do

Data Infrastructure Management: Own and support the systems and processes that drive the marketing data infrastructure, ensuring all systems function seamlessly.

Data Hygiene Maintenance: Ensure data integrity across the contact database by leveraging AI for enrichment, normalization, deletion, deduplication, and segmentation.

Cross-Team Collaboration: Work closely with Sales, Marketing, and RevOps teams to identify inefficiencies and data gaps, translating these into scalable technical solutions.

System Administration: Oversee and optimize the configuration of systems like Marketo, Clay, LeanData, LeadForensics, and RingLead, ensuring they operate without errors.

Salesforce and Technology Optimization: Collaborate with Rev Ops to enhance and improve shared technology systems, including Salesforce, ZoomInfo, Zapier, and Outreach.

What You’ll Bring

Experience: 3+ years in marketing operations with familiarity in B2B marketing and sales processes and terminology.

Marketo Proficiency: Hands-on experience with Marketo administration.

Salesforce Knowledge: “Lite-admin” level proficiency in Salesforce, including object architecture, reports, flows, field permissions, and page layouts.

AI Tools: Experience with AI tools such as Claude and ChatGPT, including deploying them in operational workflows.

Pay Transparency

Ontra takes individual candidate location, experience, and skills into consideration when determining compensation. The base pay range is listed below. Some positions may be eligible for additional compensation, such as commission, variable compensation, profits interest units, or other equity-based compensation, which are not included in the below base pay range.

If you are selected to participate in our interview process, your Talent Acquisition Partner will share more details about the total compensation package for the role.

Compensation

Base Pay Range: $96K – $144K

Hiring Locations

We currently hire exclusively in the locations listed below. Select jobs may have more specific location requirements due to business needs.

United States

APAC

Hong Kong

EMEA

United Kingdom

Benefits Snapshot

Remote-first working policy, with office hubs in NYC, Santa Barbara, and London

Twice yearly team offsites for in-person collaboration

Paid flexible time off policy

Paid parental leave and benefits

Employer-supported retirement contributions, varying by country

Monthly phone and internet reimbursement

Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program

Various options for medical, dental, and vision insurance

Travel

Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.

Inclusivity

Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact people@ontra.ai.

Note on Employment Verification: All employees hired will be required to verify identity and eligibility to work in their particular location.

Note to External Agencies: We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.

U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION (Completion is voluntary and will not subject you to adverse treatment)

Ontra LLC provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.

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• White (Not Hispanic or Latino) - A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

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• Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five races.

SELF-IDENTIFICATION OF VETERAN STATUS (Completion is voluntary and will not subject you to adverse treatment)

If you believe that you belong to any of the following categories of protected veterans, please indicate by making the appropriate selection

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