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Technical Operations Manager Jobs in Prospect, KY

ShipMonk

Operations Manager

Louisville, KY

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... Strong technical and analytical skills, with moderate to advanced capabilities in applications such ...

ShipMonk

Operations Manager

Louisville, KY

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... Strong technical and analytical skills, with moderate to advanced capabilities in applications such ...

ShipMonk

Operations Manager

Louisville, KY · On-site

Our Operations Managers drive immense business and personal growth within ShipMonk's rapidly ... Strong technical and analytical skills, with moderate to advanced capabilities in applications such ...

Spinoso Real Estate Gro

Operations Mgr

Louisville, KY · On-site

The Operations Manager will possess a thorough understanding of building mechanical, electrical ... Minimum of Associate degree or technical/vocational training. Bachelor's degree, RPA or FMA ...

E and B Paving

Operations Manager

Jeffersonville, IN · On-site

The Operations Manager plays a vital leadership role in the overall success and operational ... technical reports. * Excellent written and verbal communication skills; ability to interact ...

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All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Prospect, KY

Technical Operations Manager information

See Prospect, KY salary details

$32.5K

$83.6K

$132.4K

How much do technical operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for technical operations manager in Prospect, KY is $83,622.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $102,100.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What cities near Prospect, KY are hiring for Technical Operations Manager jobs?

Cities near Prospect, KY with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you

Technical Operations Manager

Nixon Power Services

Louisville, KY • On-site

Full-time

Posted 14 days ago

Job description


Job Summary 

This position is responsible for providing technical support and development for Technicians in their territory, providing complex job support, and basic generator education to administrative staff.

Essential Responsibilities

  • Assist the Aftermarket Operations Manager and Customer Service Manager in all operations of the service center when and where necessary; including, but not limited to technician / coordinator mentorship, efficient scheduling, warranty administration, work order and WIP management, customer satisfaction, and invoicing.
  • Assists in the establishment and maintenance of a safety-oriented culture; responsible for ensuring all technical safety training is properly coordinated and executed per company policies and standards. Ensures technicians have, use, and maintain their PPE.
  • Serve as a revenue-generating technician for the service center and will target a 50% service call application rate.
  • Provide superior technical expertise on complex jobs both via telephone and in person when required.
  • Manage all warranty work orders for the branch – ensuring accuracy, timely communication, and timely submission. May assist the Customer Service Manager with warranty job administration and assist with pre-authorization claims related to warranty jobs.
  • Responsible for all Technical training, development, and mentorship of technicians in the service center.
  • Works with EHS and Technician Development Manager to develop and provide technical training for technician workforce on all matters relating generator service and installation for the development and advancement of the technician workforce.
  • Manage Service Center library containing Technical Software, Service Bulletins, Technical Reference Documents & SOP procedures.
  • Work with Nixon TSC and Kohler on known product issues; responsible for Service Center communication.
  • Provide classroom or hands-on training for our workforce on all aspects of generator service.
  • Collaborate with switchgear department to provide Switchgear support and training as necessary.
  • Assist in identifying training deficiencies and offer suggested training paths.
  • Act as support for Kohler warranty claims process and procedure.
  • Other duties as assigned.

Knowledge & Skills

  • Perform the same work operations/job activities as a Lead Technician plus Switchgear without supervisor or direction.
  • Perform as the -n-charge person on complex installation and repairs.
  • Proficient in Microsoft Office Suite of programs.
  • Strong communication skills both written and verbal.
  • Exceptional customer service skills.
  • Strong organizational skills.
  • Ability to multi-task, prioritize, and manage time effectively with strong attention to detail.

Education & Experience Preferences/Requirements

Degree Required:    Technical School Certificate                                           

Degree Preferred:    Technical School Certificate

Certifications Preferred:  Kohler Certifications based on Level                                          Years of Experience:    8 +

 

Working Environment / Conditions

  • 30% travel
  • Must be able to use hands/fingers handle, or feel
  • Reach with hands and arms
  • Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl 
  • Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs.)
  • Be exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions (extreme heat and cold), and risk of electrical shock


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