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Technical Operations Manager Jobs in Oak Ridge, TN

SPECTRA TECH, Inc.

Open Shift Technical Advisor

Oak Ridge, TN · On-site

$100K - $101K/yr

Specific Responsibilities 1) Serving as primary support team member for the Operations Manager and ... The Shift Technical Advisor is responsible for providing the technical expertise to understand the ...

SPECTRA TECH INC

Open Shift Technical Advisor

Oak Ridge, TN

$100K - $101K/yr

Specific Responsibilities 1) Serving as primary support team member for the Operations Manager and ... The Shift Technical Advisor is responsible for providing the technical expertise to understand the ...

Spectra Tech, Inc.

Open Shift Technical Advisor

Oak Ridge, TN · On-site

$100K - $101K/yr

Specific Responsibilities 1) Serving as primary support team member for the Operations Manager and ... The Shift Technical Advisor is responsible for providing the technical expertise to understand the ...

Ontime HVAC & Refrigeration Inc

Be Seen First

HVACR Operations & Trade Manager

Knoxville, TN · On-site

$65K - $120K/yr

The ideal candidate possesses deep technical expertise in HVACR systems alongside a proven track record of managing daily business operations, developing talent, maximizing gross margins, and ...

Urgent

Ontime HVAC & Refrigeration Inc

Be Seen First

HVACR Operations & Trade Manager

Maryville, TN · On-site

$65K - $120K/yr

The ideal candidate possesses deep technical expertise in HVACR systems alongside a proven track record of managing daily business operations, developing talent, maximizing gross margins, and ...

Urgent

Akima, LLC

Shift Technical Advisor, Level V

Oak Ridge, TN · On-site

$110K - $111K/yr

The Shift Technical Advisor is responsible for providing the technical expertise to understand the ... Serving as primary support team member for the Operations Manager and Shift Manager to ensure daily ...

ORAU

Technical Project Manager

Knoxville, TN · On-site

Type One Energy is seeking a Technical Project Manager oversee high-priority technical programs ... Own and drive cross-functional program delivery across engineering, physics, operations, and supply ...

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Technical Operations Manager information

See Oak Ridge, TN salary details

$30.8K

$79.2K

$125.4K

How much do technical operations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for technical operations manager in Oak Ridge, TN is $79,196.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $96,700.00 per year, depending on experience, location, and employer.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Technical Operations Manager, and why are they important?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What is the role of a technical operations manager?

A technical operations manager oversees the planning, implementation, and maintenance of technical systems and processes within an organization. They coordinate between technical teams, ensure system reliability, and optimize operational efficiency, often using tools like monitoring software and project management platforms.

Is ops manager higher than GM?

A Technical Operations Manager typically focuses on overseeing technical processes, infrastructure, and team performance within an organization. A General Manager (GM) usually has broader responsibility for overall business operations, including multiple departments. The hierarchy depends on the company's structure, but GMs generally hold a higher or more comprehensive leadership role than operations managers.

What does a Technical Operations Manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the 5 P's of operations management?

The 5 P's of operations management are Product, Process, People, Plant, and Planning. These elements help managers optimize production efficiency, quality, and resource allocation in a manufacturing or service environment. Understanding and balancing these P's is essential for effective operations management and achieving organizational goals.

What are some common challenges faced by Technical Operations Managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the highest salary for an operations manager?

The highest salaries for a Technical Operations Manager can exceed $150,000 annually, especially in large corporations or high-cost-of-living areas. Factors such as industry, experience, certifications, and management scope influence top-tier compensation levels.
What job categories do people searching Technical Operations Manager jobs in Oak Ridge, TN look for? The top searched job categories for Technical Operations Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Technical Operations Manager jobs? Cities near Oak Ridge, TN with the most Technical Operations Manager job openings:
Technical Operations Manager jobs near you
Transportation Management Center (TMC) Operations Manager

Transportation Management Center (TMC) Operations Manager

WSP

Knoxville, TN

Other

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

17th of 73 rated business consultants

Job description

WSP is currently initiating a search for a Transportation Management Center (TMC) Operations Manager!

This position can be located out of Knoxville or Chattanooga, TN.

The TMC Operations Manager shall support the client with management and coordination of Transportation Manager Center Operations. The TMC Operations Manager shall work full-time on-site at the client site. The TMC Operations Manager shall manage the daily operations activities in accordance with the client Standard Operating Procedures (SOPs), protocols, and policies. 

The TMC Manager responsibilities include, but are not limited to:

  • Day-to-day management of the Operations staff and resources, including problem resolution concerning Operations and staff scheduling for second and third shift Operations in coordination with Tennessee DOT personnel.
  • Ensure that operations are conducted within the design parameters, client SOPs and policies, and industry standards.
  • Participate in Incident Management meetings and ensure appropriate interagency coordination.
  • Coordinate with Tennessee DOT's motorist assist service providers, relaying incident details and supporting dispatch operations.
  • Participate in statewide Traffic Incident Management meetings and training.
  • Attend meetings as directed by the client.
  • Prepare monthly reports of performance measures for Operators and Shift Leaders.
  • Determine and use existing measures of effectiveness in terms of efficiency and effectiveness in providing transportation management, traveler information, and incident management.
  • Actively collaborate in updates of the client SOPs.
  • Actively collaborate in the development and update of Operator training and certification materials to conform to updates in the client SOPs.
  • Modify training materials as necessary as a result of system and employee performance analysis.
  • Hire, terminate, promote, and evaluate office personnel.
  • Oversee Operator training and certification process.
  • Ensure adequate Operator staff coverage.
  • Assist with operations center public relations activities such as marketing efforts, tours, and presentations, in coordination with the client Contract Manager and Public Information Officer (PIO). 
  • Coordinate, develop agendas, and facilitate various meetings with operations center staff on an as needed basis.
  • Perform all other tasks assigned by the client.

Minimum Qualifications

  • Minimum of three (3) years of experience in Transportation Operations, Public Safety, Incident Management, Dispatch Operations, or similar environment
  • Demonstrated ability to provide formal training to and monitor performance of subordinates. 
  • Skilled in the use of Windows operating system.
  • High level knowledge of Microsoft Word, Excel, and PowerPoint.

The TMC Operations Manager should have, at a minimum, the following:

  • Good leadership and interpersonal skills.
  • Good understanding of key management concepts.
  • Ability to clearly communicate technical information in layman's terms.
  • Ability to work alternate work schedules and be on-call 24 hours/day.
  • Ability to write technical reports, manuals, and correspondence.
  • Ability to coordinate real-time activities and priorities.
  • Able to always maintain a professional demeanor and appearance.
  • Ability to clearly communicate technical information in layman's terms.
  • Ability to coordinate real-time activities and priorities.

#LI-MC1

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand.  Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. 

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