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Technical Operations Manager Jobs in Hampden, MA

... managing inventory accuracy, supporting system functionality, and researching repair issues ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

... managing inventory accuracy, supporting system functionality, and researching repair issues ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

Warehouse Operations

Westfield, MA ยท On-site

$20.50 - $22/hr

... managing inventory accuracy, supporting system functionality, and researching repair issues ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

... managing inventory accuracy, supporting system functionality, and researching repair issues ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

... managing inventory accuracy, supporting system functionality, and researching repair issues ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

... managing inventory accuracy, supporting system functionality, and researching repair issues ... These positions require strong attention to detail, technical proficiency, and collaboration across ...

Supervisor, Factory Operations

Westfield, MA ยท On-site

$75K - $85K/yr

Respond to operational and/or technical problems and resolve. * Analyze operations, processes, procedures, etc. and make recommendations to appropriate personnel to maximize efficiency. * Administer ...

Supervisor, Factory Operations

Westfield, MA ยท On-site

$75K - $85K/yr

Respond to operational and/or technical problems and resolve. * Analyze operations, processes, procedures, etc. and make recommendations to appropriate personnel to maximize efficiency. * Administer ...

Showing results 21-40

Technical Operations Manager information

See Hampden, MA salary details

$36K

$92.5K

$146.4K

How much do technical operations manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical operations manager in Hampden, MA is $92,454.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,900.00 and $112,900.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and specific responsibilities, but it is generally considered a well-paying role within the technology and operations sectors.

What cities near Hampden, MA are hiring for Technical Operations Manager jobs?

Cities near Hampden, MA with the most Technical Operations Manager job openings:

Infographic showing various Technical Operations Manager job openings in Hampden, MA as of August 2026, with employment types broken down into 93% Full Time, 2% Temporary, and 5% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $92,454 per year, or $44.4 per hour.

Operations Forecasting Supervisor

ISO New England, Inc.

Holyoke, MA โ€ข On-site

$168K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England's ongoing transition to clean energy.
ISO New England is seeking a Operations Forecasting Supervisor to lead a highly specialized team of Forecasters and Data Scientists supporting real-time Control Room Operations. This role is critical to ensuring accurate system demand, weather, and Variable Energy Resource (VER-wind and solar) forecasts that directly inform Day-Ahead and Real-Time market operations and energy settlements across New England.
The Supervisor collaborates closely with Operations Management, Forecasters, System Planning load modelers, IT partners, and project teams to advance forecasting capabilities while maintaining strict operational accuracy and reliability standards.
Forecasting is a 365-day operation, and this leader ensures full coverage for all forecasting processes, including weekends and holidays.
What we offer you:
  • A stable, mission-driven workplace where your impact truly matters
  • A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
  • Competitive compensation with a base salary + performance bonus
  • Robust benefits package, including:
    • Enhanced 401(k) and financial planning support
    • Tuition reimbursement and professional development
    • Wellness programs, including an onsite gym
    • Flexible work hours
    • Employee Business Networks
    • Free coffee at our onsite cafรฉ
  • Distance-based relocation assistance available

How you will make an Impact
  • Evolve forecasting methodologies to address increasing system complexity, including the implementation of probabilistic forecasting techniques.
  • Lead the production of accurate, timely New England system demand forecasts in alignment with corporate, operational, and ISO-NE procedures, ensuring 100% on-time compliance.
  • Deliver hourly demand forecasts across multiple horizons: intraday, day-ahead through six days, and 21-day outlooks to support energy reliability assessments.
  • Monitor and validate demand and VER (wind and solar) forecasts; identify root causes of errors and implement corrective actions.
  • Support forecasts used for system security analysis, Day-Ahead market clearing, Real-Time Operations, and energy market settlement.
  • Identify research opportunities and guide continuous improvements in demand and VER forecasting.
  • Plan and manage forecasting initiatives and projects from concept through implementation.
  • Provide operational, event-driven, and executive reporting; deliver clear updates during normal operations and major system events.
  • Coach, train, and develop Forecasters and other stakeholders (System Operators, Energy Analysts, and market participants) to improve accuracy, shift continuity, and process outcomes.
  • Maintain and enhance forecasting procedures, documentation, and training materials.

What you need to be successful
  • Bachelor's degree in Engineering or a related discipline required; advanced degree preferred.
  • 5+ years of experience in power system operations and/or forecasting.
  • Proven ability to deliver accurate, timely work under strict deadlines and operational constraints.
  • Strong knowledge of ISO New England Market Rules, Operating Procedures, and related business processes highly desirable.
  • Solid understanding of power system operations principles and electric demand behavior.
  • Experience with neural network modeling and probabilistic analysis.
  • Strong organizational and documentation skills.
  • Demonstrated ability to lead, mentor, and develop a team of specialized data scientists and forecasters.
  • Exceptional written and verbal communication skills with the ability to convey complex technical information to both technical and non-technical audiences.
  • Effective stakeholder engagement skills, including collaboration with Control Room Operators and Market Participants.
  • Ability to make sound decisions under tight time constraints with limited or incomplete information.
  • Demonstrated judgment and composure in high-impact operational scenarios.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).
The expected salary range for this position is $168,000 - $180,000 per year. This role is also eligible for an annual performance bonus, comprehensive health insurance (medical, dental and vision), flexible spending and health savings accounts, a 401(k) plan with generous employer contributions and a student debt benefit, life and AD&D insurance, disability insurance, critical illness and hospital indemnity benefits, paid time off, paid leave, a wellness program, an employee assistance program and other great company perks.
#LI-ONSITE
This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.
Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.
Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.