ZipRecruiter

Log In

1

Technical Operations Manager Jobs in Brooklyn, IN

GEODIS

Operations Manager - Second Shift

Plainfield, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Mgr Operations Shift: 2nd Who We Are: GEODIS specializes in unlocking business value in a complex ... technical procedures, or governmental regulations * Ability to write reports, business ...

GEODIS

Operations Manager - Second Shift

Plainfield, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Mgr Operations Shift: 2nd Who We Are: GEODIS specializes in unlocking business value in a complex ... technical procedures, or governmental regulations * Ability to write reports, business ...

GEODIS

Mgr Operations FM

Plainfield, IN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Operations Manager - Final Mile Who We Are: GEODIS specializes in unlocking business value in a ... technical procedures, or governmental regulations * Ability to write reports, business ...

ShipCalm

Technical Director (Logistics/Warehousing)

Indianapolis, IN · On-site

$100K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You can easily switch between strategy leadership and hands-on technical execution. You understand ... and manage the team's workload. EMBODY RUTHLESS PRIORITIZATION ? You balance urgent operational ...

previous pagenext page

Showing results 21-40

All JobsTechnical Operations JobsTechnical Operations Manager JobsTechnical Operations Manager Jobs in Brooklyn, IN

Technical Operations Manager information

See Brooklyn, IN salary details

$34.5K

$88.6K

$140.3K

How much do technical operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for technical operations manager in Brooklyn, IN is $88,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,900.00 and $108,200.00 per year, depending on experience, location, and employer.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and specific responsibilities, but it is generally considered a well-paying role within the technology and operations sectors.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What job categories do people searching Technical Operations Manager jobs in Brooklyn, IN look for?

The top searched job categories for Technical Operations Manager jobs in Brooklyn, IN are:

What cities near Brooklyn, IN are hiring for Technical Operations Manager jobs?

Cities near Brooklyn, IN with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you

Residential Field Operations Manager

Newco Dealers Wholesale

Indianapolis, IN • On-site

Full-time

Re-posted 3 hours ago

Job description

Job Summary
The Residential Field Operations Manager is responsible for leading and optimizing all field operations related to residential fireplace installation, service, and warranty work. This role oversees a team of installers, service technicians, helpers, and subcontractors while ensuring projects are completed safely, efficiently, on schedule, and maintains excellent customer service. This leader drives operational excellence by improving field processes, developing team capability, monitoring performance metrics, and ensuring an exceptional customer experience from installation through post-service support. This individual is expected to demonstrate company values: Own It, Work as One Team, Find a Way, and Play to Win.
Responsibilities
Team Leadership & Development
  • Lead, coach, and develop field installation teams, service technicians, helpers, and subcontractors to achieve high performance standards.
  • Create a culture of accountability, professionalism, and continuous improvement across field operations.
  • Conduct regular performance reviews, field observations, coaching sessions, and development planning for team members.
  • Partner with Director of People Strategy to recruit, hire, onboard, and retain top field talent.
  • Build Lead Installer training programs that improve technical competency, customer service skills, and operational consistency.

Operations Management
  • Oversee daily scheduling and execution of residential installation, service, and warranty work.
  • Ensure projects are completed on time, within labor expectations, and according to company quality standards.
  • Identify workflow inefficiencies and implement process improvements to increase operational productivity.
  • Coordinate labor allocation and workforce planning to meet customer demand and business growth objectives.
  • Establish standardized operating procedures (SOPs) for installation and service processes.

Customer Experience & Quality Assurance
  • Ensure all installations and service work meet company standards, quality expectations and manufacturer specifications.
  • Monitor customer satisfaction and proactively resolve escalated customer concerns or service issues.
  • Conduct quality audits and post-installation inspections to ensure consistent delivery of service.
  • Partner with internal teams to improve communication throughout the customer journey from sale through project completion.
  • Drive first-time completion rates and minimize return service visits.

Performance Management & Financial Oversight
  • Develop and manage operational scorecards that measure team performance and departmental effectiveness.
  • Monitor and improve key operational metrics including:
    • Installation completion rates
    • Service response time
    • Warranty callback frequency
    • Labor utilization
    • Gross margin by job
    • Customer satisfaction scores
    • Revenue per technician/install crew
    • Rework and quality defect rates
  • Identify opportunities to improve profitability through operational efficiency and waste reduction using Lean or other Continuous Improvement practices.

Safety & Compliance
  • Ensure compliance with all company safety policies and applicable Occupational Safety and Health Administration (OSHA) regulations.
  • Maintain safe job site practices and ensure proper use of tools, equipment, vehicles, and protective equipment.
  • Maintain compliance with applicable residential building codes and installation standards.

Required Qualifications/ Experience
  • 6+ years of experience managing field operations within residential construction, installation, HVAC, fireplace, home services, or related industries.
  • Prior leadership experience managing technicians, installers, subcontractors, or field service teams.
  • Strong operational management and workforce scheduling experience.
  • Experience managing customer service escalations and resolving operational issues.
  • Experience creating processes and improving operational efficiency.
  • Strong communication and leadership skills with the ability to coach and hold teams accountable.
  • Comfort and experience within construction sites including climbing ladders up to 40 feet
  • Experience reading construction plans, specifications, and applicable building codes.
  • Valid driver's license with acceptable driving record.

Preferred Qualifications/ Experience
  • Experience in the fireplace installation industry.
  • Working knowledge of gas and LP systems.
  • Understanding of venting systems, chimney systems, flashing, roofing components, and residential construction practices.
  • Experience managing warranty service operations.
  • Experience working with field service software, scheduling systems, or ERP systems.

Success in this role will be measured by:
  • Improved installation efficiency and scheduling accuracy
  • Reduction in service callbacks and warranty claims
  • Improved customer satisfaction scores
  • Reduced labor inefficiencies and overtime costs
  • Improved technician productivity and utilization
  • Reduced safety incidents
  • Strong employee retention and team engagement
  • Improved department profitability

Apply