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Technical Operations Assistant Jobs in Baton Rouge, LA

NEOGOV

IT Technical Support - Coordinator 1

Jackson, LA · On-site

... assist end users on technical issues as a form of preventative maintenance. • In the event of disaster, take appropriate actions to ensure continuity of operations in accordance with previously ...

Kuvare

Technical Product Analyst

Baton Rouge, LA · On-site

$85 - $115/hr

This role drives solutions that improveannuityproducts, operational efficiency, and customer ... * Assist in testing for modified and new systems. * Coach, mentor, and motivate team members and ...

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Technical Operations Assistant information

See Baton Rouge, LA salary details

$18.2K

$42.5K

$73.5K

How much do technical operations assistant jobs pay per year?

As of Sep 6, 2026, the average yearly pay for technical operations assistant in Baton Rouge, LA is $42,507.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $42,200.00 per year, depending on experience, location, and employer.

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What is a technical operations assistant's salary?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What job categories do people searching Technical Operations Assistant jobs in Baton Rouge, LA look for?

The top searched job categories for Technical Operations Assistant jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Technical Operations Assistant jobs?

Cities near Baton Rouge, LA with the most Technical Operations Assistant job openings:

Technical Operations Assistant jobs near you

Library Services Assistant

Louisiana Community and Technical College System

Baton Rouge, LA • On-site

Part-time

Posted 24 days ago

Job description

Library Services Assistant
Job no: 495703
Work type: Staff Part-Time
Location: Baton Rouge, LA
Categories: Academic Affairs, Library Services
Library Services Assistant
Status: Part Time
Baton Rouge Community College (BRCC)
Baton Rouge, Louisiana
Enhancing Access to Knowledge, Empowering Student Learning, and Supporting Academic Excellence.
Baton Rouge Community College (BRCC) serves six parishes (East and West Baton Rouge, Iberville, Pointe Coupee and West and East Feliciana) in South Louisiana there are eight locations: 1) the Mid-City Campus in Baton Rouge; 2) the Acadian Campus in Baton Rouge; 3) The Frazier site in Baton Rouge; 4) the Ardendale site in Baton Rouge; 5) the Central Site 6) the Port Allen site 7) the Jackson site and 8) the New Roads site. Provides circulation, basic technical support and general information services to students, faculty, staff, and other library users through the daily operations of the Library, using the library's integrated online system and other resources. Provides information and technical assistance in the Library including basic computer and printer troubleshooting and software assistance. Takes an active role in training and supervising student workers in the department. Assists with other library activities, including providing services at other sites, as necessary. This position includes regular evening and/or morning hours, opening and closing the building, and extended hours during finals.
Key Responsibilities
40%
  • Participate in the daily operation of the Library, which includes providing services directly to the public using an integrated online catalog system, including check-ins, checkouts, and promoting good customer relations
  • Provide customer assistance with public access technology including but not limited to devices (computer, tablet, ereader, etc.) and peripheral device support including scanners, printers, and microform reader/printer/scanners, use of applications including Microsoft Office, the campus learning management system, the campus printing solution, and other common software apps
  • Support patron use of the library's online resources such as the library website, LibGuides, and online databases.
  • Communicate with patrons via email, phone, and chat; Assist patrons in person and online with informational and directional questions; Help patrons locate resources in the library and on campus
  • Work scheduled evening or morning hours as assigned; Open and close the library as assigned; Travel to other BRCC sites to provide library resources and services as needed

35%
  • Participates in hiring, training, and supervising student workers
  • Participate as part of the Library's responsibilities to monitor building activities, ensure user adherence to Library policies; Report maintenance and safety issues appropriately
  • Track patron questions and answers to ensure continuity of services across department and to contribute to data collection for annual reports.

20%
  • Report technical issues to the College's Information Technology (IT) department as needed via the Help Desk ticket system and troubleshoot technical issues in collaboration with the Library staff and the College's IT department as needed.

5% Other duties as assigned.
Minimum Qualifications
Education
  • Associate's degree or higher and work experience in a library or educational setting, or other relevant customer service work experience.

Experience
  • One year of experience working in a library, educational, or customer service setting (or one year of combined total relevant work experience in different environments).

Experience Substitution:
  • Volunteer work or internships in a relevant field, or demonstrated active involvement in student organizations may substitute for required work experience..

Required Knowledge, Skills & Abilities
  • Demonstrated skills and experience using computers, saving and opening files, using cloud storage, printers, Microsoft Office and other technology applications.
  • Willingness to be flexible and learn new processes and skills in an evolving and dynamic work environment.
  • Must be willing to switch shifts as necessary to meet operational needs
  • Ability to communicate effectively in oral and written English
  • Physical ability to move books and book trucks and to lift/move up to 40 lbs. Ability to bend, lift, and twist to reach and work with material and equipment on shelves and on the floor.
  • Ability to work productively with different groups in an urban academic setting
  • Excellent customer service skills
  • Ability to solve problems and exercise good judgment in interpreting rules and following library policies
  • Demonstrated ability to establish and meet deadlines
  • Detail oriented
  • Ability to work with online screen displays/small print
  • Adaptable, positive outlook and interest in user experiences and needs

Preferred Experience
  • Library work experience in an academic setting
  • Coursework or certificates in using computers, digital literacy, Microsoft Office, or Adobe Creative Cloud software
  • Experience using the SIRSI Symphony integrated library system/WorkFlows software
  • Experience with Canvas LMS
  • Experience or interest in graphic design

Why Join BRCC?
Baton Rouge Community College offers a collaborative work environment, a commitment to employee development, and the opportunity to support the mission of student success through strong institutional operations.
Passing pre-employment criminal background screen is required as a condition of employment.
Advertised: 14 Aug 2026 Central Daylight Time
Applications close:
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