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Technical Operations Assistant Jobs in Arizona (NOW HIRING)

The Plant Startup & Technical Operations Manager is responsible for leading the launch, technical ... Analyze recurring failures, identify root causes, and implement corrective actions. * Assist in ...

Operations Assistant

Tempe, AZ ยท On-site

$20 - $23/hr

Patient's Choice Laboratories is seeking a dedicated and professional Operations Assistant to join ... If you are a strong communicator with great technical aptitude and a compassionate heart, we want ...

Operations Assistant

Tempe, AZ ยท On-site

$20 - $23/hr

Patient's Choice Laboratories is seeking a dedicated and professional Operations Assistant to join ... If you are a strong communicator with great technical aptitude and a compassionate heart, we want ...

New

Act as a technical liaison between operations, commissioning, engineering, and business development teams, ensuring integration of technical requirements. * Assist in developing and reviewing project ...

Act as a technical liaison between operations, commissioning, engineering, and business development teams, ensuring integration of technical requirements. * Assist in developing and reviewing project ...

The Engineering Assistant will work closely with our engineering team to support the technical operations of our multimedia news production. The ideal candidate will have a passion for technology ...

MLA Supervisor

Peridot, AZ ยท On-site

$51K - $63K/yr

Supervises daily technical operations to ensure highest quality patient care consistent with ... Creates work schedules and oversees daily tasks. * Assist supervisors with the implementation of ...

Be Seen First

Systems Integration & Technical Operations * Support integrations between NetSuite, Magento 2,, third-party platforms, and related business systems. * Assist with API-driven data flows, middleware ...

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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

How much does a technical operations assistant get paid?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What are the most commonly searched types of Technical Operations jobs in Arizona? The most popular types of Technical Operations jobs in Arizona are:
What are popular job titles related to Technical Operations Assistant jobs in Arizona? For Technical Operations Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Technical Operations Assistant jobs in Arizona look for? The top searched job categories for Technical Operations Assistant jobs in Arizona are:
Infographic showing various Technical Operations Assistant job openings in Arizona as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Plant Startup & Technical Operations Manager

mPulse

Mesa, AZ โ€ข On-site

$135K - $158K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago


Job description

About mPulse: mPulse is the leader in conversational AI and member engagement for healthcare. We partner with the nation's most innovative health plans - Medicare Advantage, Medicaid, and Commercial - to engage members in conversations that close care gaps, improve Stars ratings, and drive better health outcomes. Our platform reaches tens of millions of Americans and is built on the belief that better health starts with better conversations.
Job Summary:
The Plant Startup & Technical Operations Manager is responsible for leading the launch, technical readiness, and ongoing performance of a new print and mail production facility. This role combines project management, facilities engineering, equipment installation oversight, maintenance leadership, and production operations support to ensure the successful commissioning and long-term reliability of high-speed printing and inserting systems. The ideal candidate has strong hands-on mechanical and electrical troubleshooting skills, experience with print-to-mail workflows, and the ability to coordinate vendors, contractors, and production teams in a fast-paced manufacturing environment. This position reports to the Vice President of Output Solutions.
Address: 8057 East Sebring Avenue, Suites 101 & 112, Mesa, Arizona 85212
Duties/Responsibilities:
Facility Startup & Equipment Implementation:
  • Lead all facility startup activities, including equipment installation, rigging, commissioning, and acceptance testing.
  • Coordinate with equipment manufacturers, integrators, contractors, and internal stakeholders throughout the buildout.
  • Manage project timelines related to production equipment, utilities, workflow integration, and go-live readiness.
  • Support facility layout and material flow planning, covering press placement, finishing lines, and inserting equipment.
  • Ensure facility infrastructure (electrical, HVAC, compressed air, humidity control, and network) meets production requirements.

Production Equipment & Technical Operations
  • Oversee technical operations, uptime, and reliability of equipment including high-speed inkjet printers, continuous-feed systems, cut-sheet printers, high-speed inserters, bindery/finishing equipment, MICR devices, and material handling systems.

Responsibilities include:
  • Troubleshoot mechanical, electrical, and controls-related issues.
  • Coordinate OEM and third-party service support.
  • Maintain equipment documentation, service records, and performance history.
  • Support implementation of print/mail workflow and production control systems.

Maintenance & Facilities Management
  • Develop and lead preventive and predictive maintenance programs for all production and facility systems.
  • Troubleshoot and maintain facility infrastructure including electrical distribution, HVAC and humidity control, compressed air, and plumbing systems.
  • Establish and manage spare parts inventory and maintenance procedures.
  • Implement and maintain a CMMS or maintenance tracking system.
  • Lead or supervise maintenance technicians as applicable.

Production Operations Support
  • Partner with production leadership to maximize equipment uptime and throughput.
  • Support scheduling, capacity planning, and workflow optimization.
  • Analyze recurring failures, identify root causes, and implement corrective actions.
  • Assist in developing SOPs and documentation for equipment and systems.
  • Provide technical leadership during downtime events, shift transitions, and production escalations.

Safety & Compliance
  • Ensure compliance with OSHA and applicable environmental and safety regulations.
  • Support security and compliance requirements related to sensitive document production.
  • Ensure facility installations meet building, electrical, mechanical, and fire safety codes.

Skills/Abilities/Experience:
  • 7+ years of experience in printing, mail production, document manufacturing, or high-speed production environments.
  • Strong knowledge of high-speed print and mail equipment.
  • Experience leading facility startups or major equipment installations.
  • Hands-on mechanical, electrical, and controls troubleshooting skills.
  • Experience managing vendors, contractors, and technical service providers

Preferred Qualifications
  • Experience with production inkjet systems (continuous-feed or cut-sheet).
  • Familiarity with inserting systems (BlueCrest, Bell & Howell, Kern, etc.).
  • Experience with MICR and check printing.
  • Knowledge of workflow and document composition systems.
  • Technical degree or certification in industrial maintenance, electrical systems, or related fields

Key Competencies
  • Project management and facility startup leadership.
  • Mechanical and electrical troubleshooting expertise.
  • Print/mail workflow knowledge.
  • Preventive and predictive maintenance program development.
  • Vendor and contractor coordination.
  • Production efficiency and equipment reliability improvement.

Physical Requirements:
  • Manufacturing environment with high-speed industrial equipment.
  • Requires hands-on mechanical and electrical work.
  • Ability to lift equipment components and work around machinery.
  • May require off-shift or weekend work during startup or maintenance windows.
  • Travel required to the company's main plant in Connecticut, and occasional OEM/vendor travel.

Why mPulse?
100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance.
401(k) + 4% Match - with financial advisors to help you plan
6 Weeks Parental Leave
Invest in You - 30-60-90 day plans and frequent training
Culture of Recognition - peer-to-peer bonuses & team celebrations
Equal Opportunity: mPulse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at mPulse are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
If you require any accommodations during the application, interview, or assessment process due to a disability or any other accessibility-related concern, please do not hesitate to reach out to our People Ops and Recruiting team at careers@mpulse.com