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Technical Operations Assistant Jobs in Arizona (NOW HIRING)

NPG Companies

Engineering Assistant

Yuma, AZ

The Engineering Assistant will work closely with our engineering team to support the technical operations of our multimedia news production. The ideal candidate will have a passion for technology ...

LotusWorks

Senior Facilities Engineer

Chandler, AZ

$102K - $141K/yr

Act as a technical liaison between operations, commissioning, engineering, and business development teams, ensuring integration of technical requirements. * Assist in developing and reviewing project ...

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Technical Operations Assistant information

What is a technical operations assistant?

Technical Operations Assistants are professionals who provide support to technical teams by handling a variety of operational tasks. Their responsibilities typically include maintaining equipment, troubleshooting technical issues, coordinating schedules, ensuring compliance with safety protocols, and assisting with the setup and monitoring of systems. They often work in industries such as broadcasting, IT, telecommunications, and manufacturing. Technical Operations Assistants play a crucial role in ensuring that technical operations run smoothly and efficiently, supporting both technical staff and management.

What are the key skills and qualifications needed to thrive as a technical operations assistant?

To thrive as a Technical Operations Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of IT systems or operational processes, often supported by an associate's degree or relevant experience. Familiarity with help desk ticketing systems, office productivity software, and basic troubleshooting tools is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you excel in supporting teams and resolving issues efficiently. These skills ensure seamless technical operations, minimize downtime, and support overall organizational productivity.

What are some common challenges faced by technical operations assistants, and how can they be addressed?

Technical Operations Assistants often encounter challenges such as managing multiple time-sensitive tasks, troubleshooting unexpected technical issues, and coordinating effectively with cross-functional teams. Developing strong organizational skills, maintaining clear communication, and staying adaptable are key strategies to address these challenges. Proactively learning about internal systems and building rapport with IT and operations teams can also help streamline problem resolution and contribute to a more efficient workflow.

What is the difference between Technical Operations Assistant vs Technical Support Specialist?

AspectTechnical Operations AssistantTechnical Support Specialist
Required CredentialsAssociate degree or equivalent, technical certifications often preferredAssociate degree or higher, certifications like CompTIA A+ beneficial
Work EnvironmentOffice setting, supporting technical operations and infrastructureHelp desk, customer service, troubleshooting end-user issues
Employer & Industry UsageIT departments, tech companies, corporate environmentsIT support firms, tech companies, customer service centers
Common Search & Comparison IntentUnderstanding roles in technical operations and supportClarifying support responsibilities and technical troubleshooting

The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

What does a technical operations assistant do?

A technical operations assistant supports the technical functions of an organization by maintaining systems, troubleshooting hardware and software issues, and assisting with network and infrastructure management. They often work with tools like ticketing systems and may require basic knowledge of IT protocols, hardware, and software. The role typically involves providing technical support, ensuring system uptime, and helping implement technical projects.

What is a technical operations assistant's salary?

The average salary for a technical operations assistant typically ranges from $40,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while those with specialized skills or certifications can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Technical Operations jobs in Arizona?

The most popular types of Technical Operations jobs in Arizona are:

What are popular job titles related to Technical Operations Assistant jobs in Arizona?

For Technical Operations Assistant jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Technical Operations Assistant jobs in Arizona look for?

The top searched job categories for Technical Operations Assistant jobs in Arizona are:

Technical Operations Assistant jobs near you
Infographic showing various Technical Operations Assistant job openings in Arizona as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Field Technical Specialist, Phoenix, AZ

Impulse Dynamics

Phoenix, AZ

$80K - $90K/yr

Full-time

Medical, Retirement, PTO

Re-posted 12 days ago

Job description

Field Technical Specialist
Phoenix, AZ
Hope is Here!
Impulse Dynamics (USA), Inc. is a fast-growing medical device company that has pioneered a new form of therapy for heart failure called Cardiac Contractility Modulation, or CCM TM, which is delivered by the company’s Optimizer® Smart System. CCM is a first-of-a-kind, proprietary, life-changing treatment alternative for a vast population of heart failure patients across the globe. With global headquarters in Marlton, N.J., the company has additional offices in Frankfurt, Germany.
There are 64 million patients struggling with Heart Failure worldwide. When these Heart Failure patients continue to decline despite being on optimum pharmaceutical therapy, they lose hope. The only options down the road are extremely invasive. CCM therapy is an FDA Breakthrough designated solution that is minimally invasive and gives hope back to these patients.
This is not a job, It is a MISSION to help the nearly one million patients (in the United States alone) who are struggling with heart failure and qualify for CCM therapy. This requires a team of the best medical device and therapy awareness representatives in the world to educate the cardiology community.
Our exclusive sales team is made up passionate of, collaborative, and dedicated professionals. Our approach is to work in true partnership with physicians, affiliated health professionals, and healthcare administrators – providing the consultation, technical expertise, and comprehensive support they need to best serve their patients and communities.
If you’re up to the challenge, you’ll find plenty of rewards, support, and career development opportunities. We've created a high-performance culture, where performance is recognized and celebrated. What’s more, by working directly with patients and physicians you’ll witness firsthand the immediate and positive impact you have on individual lives.
The Field Technical Specialist (FTS) is responsible for supporting the departmental goals and objectives of Technical Operations, as well as internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. The FTS will be heavily involved in providing implant and follow-up support for commercial and clinical study purposes. The FTS will also provide coverage for procedures and follow-ups in accounts without existing or certified Territory Managers and accounts where clinical studies require specific Technical Operations personnel.
How You’ll Add Value
  • Cover cases (commercial and clinical)
  • Complete study-related paperwork (CRF, worksheets, etc.) for implants and follow-ups
  • Provide technical and administrative support when required for clinical studies and scientific studies. This may include a collection of patient data, support clinical sites, and/or patient support.
  • Leverage strong administrative skills to ensure all necessary paperwork associated with implant and follow-up or associated with data collection for clinical/scientific studies is correct.
  • Receive direction from Technical Operations leadership regarding case assignments and scheduling
  • Support after-hour patient hotline and technical services calls
  • Provide in-service training to physicians, nursing, and technical hospital staff
  • Maintain a comprehensive product and technical knowledge of all Impulse and competitive Cardiac Rhythm Management bradycardia and tachycardia products.
  • Maintain or obtain the International Board of Heart Rhythm Examiners (IBHRE) Certified Cardiac Device Specialist (CCDS) certification. FTS that are not certified on hire must become certified within two years of the hire date.
  • Assist the sales representative when asked to work with a specific sales territory
  • FTS is required to travel and provide implant support anywhere within the Associate Director of Technical Operations amp; Trainings territory globally.
  • Out-of-town travel is expected to be 75% but may fluctuate depending on the weekly needs of the business.
  • All other duties assigned by a Field Technical Trainer or their leadership.
  • Knowledge of Quality Management System.
  • Working knowledge of standards and regulations as outlined in the QMS documentation and structure.
  • Understanding that device defects may occur from the improper performance of specific job functions, including those personnel performing or participating in invalidations.
  • Each country has regulatory requirements which must be adhered to, which can impact individual roles within the company.
  • Understanding of individual role in achieving company quality objectives and QMS compliance.
What You’re Bringing with You
  • Bachelor’s degree or currently enrolled in a bachelor’s program with a completed pacemaker school certification required.
  • If FTS is currently working toward a bachelor's, FTS must maintain full coursework during employment and maintain a 3.0 or greater GPA to remain eligible for employment
  • Experience with customer-facing relationships including extensive experience with both physicians and patients.
  • Experience with operating room procedures, clinic, and surgical center protocols.
  • Valid driver’s license.
  • Ability to consistently travel an estimated 75% required – Including Weekends. Travel may fluctuate up or down based on the weekly needs of the business
  • Ability to effectively communicate with personnel outside the U.S. in the spoken and written English language.
  • Ability to manage and coordinate multiple assignments effectively.
  • Ability to lift implant bag of approximately 40 lbs
  • Ability to walk long distances, navigate airports with luggage and negotiate staircases with implant bags.
Our Commitment to You
Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Our recruiting promise is a candidate experience that’s enjoyable, thorough, and fair. That’s our way of inspiring the innovative brightest minds.
Impulse Dynamics has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around a diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. We strive to foster an inclusive and diverse team, committed to making a difference.
Equal Opportunity Employer Statement:
Impulse Dynamics is an equal opportunity employer.
Impulse Dynamics is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity. To provide equal employment and advancement opportunities to all applicants, employment decisions at the company will be based on merit, qualifications, and abilities. The company does not unlawfully discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of all Impulse Dynamics facilities.

Annual Base Salary Range: $ 80,000 - $ 90,000

  • Full Coverage Medical Benefits – Employee + family contribution is 100% covered by Impulse Dynamics.
  • Paid Vacation, floating holidays, and sick time.
  • Paid Holidays
  • 401k Match (up to 6%)
  • Annual bonus / incentive eligibility


Unless specifically indicated communicated otherwise in writing, all employees are “at-will” employees. The Company reserves the right to modify the aforementioned terms with appropriate notice and under no circumstance do the above described compensation and benefits constitute a promise to continue them for the duration of an employee’s employment.

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