1

Technical Msp Engineer Jobs (NOW HIRING)

The MSP Systems Engineer is the technical backbone of our team. You own the escalations the help desk can't, design and implement client infrastructure, and keep dozens of businesses secure and ...

Be Seen First

This is a hands-on senior-level technical position for an engineer who can independently manage ... Previous MSP experience is required for this position. The ideal candidate understands the fast ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation point for complex infrastructure, cloud, and security challenges across our clients' environments.

The Opportunity The Senior Level 3 Technician position is designed for an experienced MSP engineer who enjoys tackling complex technical challenges, taking ownership of escalations, and continuously ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation point for complex infrastructure, cloud, and security challenges across our clients' environments.

WI · On-site

$80K - $110K/yr

Technical work is not complete until it has been tested, documented, and handed off with remaining items, risks, and next steps clearly identified. The engineer works closely with Project Managers ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation point for complex infrastructure, cloud, and security challenges across our clients' environments.

MSP Network Engineer

Millersville, MD · On-site

$105K - $115K/yr

The Managed Services Provider (MSP) - Network Operations Center (NOC) Engineer is a key contributor ... Technical Support & Incident Response : Provide Tier 2 support for hardware, software, and user ...

MSP Senior Systems Engineer

$107K - $146K/yr

Job Summary : Red Cup IT is seeking an MSP Senior Systems Engineer responsible for designing ... technical advisor, and help manage expectations around scope, timelines, and risk. • Mentor ...

The Managed Services Provider (MSP) - Network Operations Center (NOC) Engineer is a key contributor ... Technical Support & Incident Response : Provide Tier 2 support for hardware, software, and user ...

MSP Network Engineer

Millersville, MD · On-site

$105K - $115K/yr

The Managed Services Provider (MSP) - Network Operations Center (NOC) Engineer is a key contributor ... Technical Support & Incident Response: Provide Tier 2 support for hardware, software, and user ...

MSP Systems Engineer

Belle Vernon, PA · Remote

$80K - $110K/yr

The Role We're looking for an MSP Systems Engineer (L3) to serve as the senior technical escalation point for complex infrastructure, cloud, and security challenges across our clients' environments.

MSP Senior Systems Engineer

Los Angeles, CA · On-site +1

$112K - $154K/yr

We are looking for an MSP Senior Systems Engineer is responsible for designing, implementing, and ... Provide high-quality client communication, act as a trusted technical advisor, and help manage ...

Showing results 41-60

Technical Msp Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do technical msp engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for technical msp engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Technical Msp Engineer jobs?

For Technical Msp Engineer jobs, the most frequently searched job titles are:

Infographic showing various Technical Msp Engineer job openings in the United States as of July 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $79,032 per year, or $38 per hour.

Senior Technical Support Representative (MSP experience required)

Plano, TX • On-site

Isogent Partners LLC.
11 - 50 employees

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 12 days ago


Key responsibilities

  • Resolve complex Tier II and Tier III technical issues related to Windows Server, Microsoft 365, Azure AD/Entra ID, Exchange Online, SharePoint, Active Directory, DNS, DHCP, networking, virtualization, firewall, VPN, routing, switching, and wireless networking.

  • Serve as the primary escalation point for difficult support tickets, coach technicians through troubleshooting, and assist with technical decision-making during major incidents.

  • Build trusted relationships with clients, communicate technical concepts clearly, take ownership of client issues through resolution, and recommend proactive improvements.


Job description

Position Overview

The Senior Technical Support Engineer serves as a technical escalation resource for the Service Desk while continuing to provide exceptional direct client support. This role is designed for an experienced MSP professional who enjoys solving complex technical issues, mentoring teammates through difficult problems, and driving high-quality service delivery.

This is not a people management position. Instead, you'll lead through technical expertise, coaching, collaboration, and ownership.

What You'll Do

Advanced Technical Support

  • Resolve complex Tier II and Tier III technical issues
  • Troubleshoot Windows Server and desktop environments
  • Support Microsoft 365, Azure AD/Entra ID, Exchange Online, and SharePoint
  • Administer Active Directory, Group Policy, DNS, DHCP, and networking fundamentals
  • Support virtualization environments including VMware and Hyper-V
  • Diagnose firewall, VPN, routing, switching, and wireless networking issues
  • Respond to security incidents and remediation efforts
  • Manage endpoint security platforms and backup solutions
  • Perform root cause analysis for recurring issues
  • Document solutions to improve future support

Technical Leadership

  • Serve as the primary escalation point for difficult support tickets
  • Coach Tier I and Tier II technicians through troubleshooting rather than simply taking over tickets
  • Assist with technical decision-making during major incidents
  • Promote consistent troubleshooting methodologies across the team
  • Share technical knowledge through documentation and informal training
  • Support onboarding of new technicians

Client Success

  • Build trusted relationships with clients
  • Communicate technical concepts in a way non-technical users understand
  • Take ownership of client issues through resolution
  • Recommend proactive improvements that increase security, reliability, and efficiency

What We're Looking For

Required

  • 5+ years of technical support experience
  • 3+ years working for a Managed Service Provider (MSP)
  • Strong Windows Server administration experience
  • Advanced Microsoft 365 administration
  • Azure AD / Entra ID administration
  • Active Directory
  • Networking fundamentals (TCP/IP, DNS, DHCP, VPNs, firewalls)
  • Experience supporting multiple client environments simultaneously
  • Excellent troubleshooting and analytical skills
  • Outstanding written and verbal communication

Preferred

  • Microsoft certifications
  • CompTIA Network+
  • CompTIA Security+
  • Azure certifications
  • Experience with RMM platforms
  • Experience with PSA/ticketing systems
  • Experience with endpoint detection and response (EDR) solutions
  • Experience supporting cloud migrations

Success in This Role

The ideal candidate:

  • Takes ownership from start to finish
  • Remains calm during high-pressure situations
  • Enjoys solving the problems others get stuck on
  • Coaches teammates instead of creating dependencies
  • Thinks proactively instead of reactively
  • Values documentation as much as technical skill
  • Continuously develops their technical expertise

Company Description

At Isogent, we help small and mid-sized businesses leverage technology to operate more efficiently, securely, and confidently. As a Managed Service Provider (MSP), we pride ourselves on delivering responsive support, building long-term client relationships, and continuously improving the way we work.
Our team operates by four core tenets:
Be Helpful
Take Ownership
Continuously Improve
Be the Authority
We're looking for someone who naturally embodies those values while serving as a technical leader for our support team.