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Technical Manager Jobs in Maple Grove, MN (NOW HIRING)

Plant Technical Leader

Elk River, MN · On-site

$125 - $150/hr

The Plant Technical Manager exists to own that connective tissue -- leading the maintenance, parts planning, and manufacturing engineering functions as one integrated system, not three separate teams.

Plant Technical Leader

Elk River, MN · On-site

$125 - $150/hr

The Plant Technical Manager exists to own that connective tissue -- leading the maintenance, parts planning, and manufacturing engineering functions as one integrated system, not three separate teams.

Plant Technical Leader

Elk River, MN · On-site

$110K - $150K/yr

The Plant Technical Manager exists to own that connective tissue -- leading the maintenance, parts planning, and manufacturing engineering functions as one integrated system, not three separate teams.

Plant Technical Leader

Elk River, MN · On-site

$110K - $150K/yr

The Plant Technical Manager exists to own that connective tissue - leading the maintenance, parts planning, and manufacturing engineering functions as one integrated system, not three separate teams.

Technical Senior Supervisor Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally ...

Technical Senior Supervisor Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally ...

Showing results 21-40

Technical Manager information

See Maple Grove, MN salary details

$52.2K

$155.9K

$198.1K

How much do technical manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical manager in Maple Grove, MN is $155,934.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,300.00 and $185,300.00 per year, depending on experience, location, and employer.

What is a technical manager?

A technical manager is responsible for overseeing the smooth operations of a company’s computer and information systems. Your job duties as a technical manager include coordinating with managers from other departments, working with your team to develop computer and network systems that meet company needs, aligning projects with company goals, installing and maintaining software applications and hardware upgrades, and ensuring the security of computer and network systems. You must be a creative problem solver to develop inexpensive solutions to complex problems.

What is a technical manager?

A Technical Manager is a professional responsible for overseeing the technical aspects of projects within an organization. They lead technical teams, coordinate engineering or IT tasks, and ensure that projects are completed on time and meet quality standards. Technical Managers also act as a bridge between technical staff and non-technical stakeholders, translating business requirements into technical solutions. Their role often involves mentoring team members, managing resources, and staying updated with the latest technological trends.

What are some common challenges technical managers face when leading cross-functional teams?

Technical Managers often encounter challenges in aligning different team members with varying technical backgrounds and priorities, especially when working with cross-functional teams. Balancing project deadlines with changing requirements, managing communication gaps between technical and non-technical stakeholders, and ensuring smooth collaboration are common hurdles. Successful Technical Managers develop strong interpersonal skills, promote transparent communication, and foster a collaborative environment to overcome these challenges while keeping projects on track.

What are the key skills and qualifications needed to thrive as a technical manager, and why are they important?

To thrive as a Technical Manager, you need a solid background in engineering or IT, strong project management abilities, and experience leading technical teams. Familiarity with project management tools (like Jira or Trello), relevant programming languages, and industry certifications such as PMP or ITIL are often required. Excellent communication, leadership, and problem-solving skills help you motivate teams and align technical solutions with business goals. These competencies are crucial for delivering successful projects, fostering innovation, and ensuring organizational objectives are met efficiently.

What is the difference between Technical Manager vs Software Engineer?

AspectTechnical ManagerSoftware Engineer
Required credentialsBachelor's or Master's in Computer Science, Engineering, or related field; often leadership experienceBachelor's or higher in Computer Science, Software Engineering, or related field
Work environmentLeads teams, manages projects, collaborates with stakeholdersDevelops, codes, tests software applications
Employer usageUsed in tech companies, IT departments, product teamsCommon in software development firms, tech startups, IT services
Search intentComparing leadership roles with technical expertiseLooking for coding, development, or programming roles

The main difference between a Technical Manager and a Software Engineer lies in their focus and responsibilities. Technical Managers oversee teams and projects, requiring leadership skills and strategic planning, while Software Engineers focus on designing and coding software. Both roles require technical knowledge, but their day-to-day tasks and career paths differ significantly.

What are the most commonly searched types of Technical jobs in Maple Grove, MN?

The most popular types of Technical jobs in Maple Grove, MN are:

What job categories do people searching Technical Manager jobs in Maple Grove, MN look for?

The top searched job categories for Technical Manager jobs in Maple Grove, MN are:

What cities near Maple Grove, MN are hiring for Technical Manager jobs?

Cities near Maple Grove, MN with the most Technical Manager job openings:

Supervisor, Technical Customer Care

HHAeXchange

Minneapolis, MN

$75K - $80K/yr

Full-time

Medical, Retirement, PTO

Re-posted 28 days ago


Job description

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states. 

The Supervisor, Technical Customer Care will lead, coach, and mentor Technical Customer Care representatives to ensure enhanced performance, growth, and development. This supervisory role must have strong communication skills and deliver SLA performance while driving the company core values. This is a front-line leadership position where you will directly manage 12-15 Technical Support staff

This is an on-site position based out of our Bloomington, MN office, with an on-site presence required 5 days per week.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
Essential Job Duties
    • Lead, coach, and develop Technical Customer Care staff through regular 1:1s, real-time feedback, and targeted performance improvement plans, ensuring individual performance aligns with operational goals.
    • Communicate clearly and effectively, aligning team members to organizational goals and SLAs.
    • Own day-to-day operational health of Technical Customer Care, including ticket queue performance, backlog levels, SLA adherence, and real-time workload balancing across the team.
    • Serve as the primary escalation owner, accountable for triage, communication, and resolution of complex or high-impact customer issues.
    • Monitor, analyze, and report on operational performance metrics (queue health, backlog trends, escalation rates, SLA compliance), identifying risks and implementing corrective action plans.
    • Adhere and enforce established policies and protocols ensuring alignment of goals and guidelines.
    • Deliver performance evaluations and manage corrective action processes, ensuring consistency, fairness, and alignment with company policy.
    • Work with Quality Assurance to understand technical support representative opportunities for improvement and address through on-going coaching and performance development.
    • Maintains familiarity, expertise, and certifications with all product offerings, relevant industry knowledge, and customer personas.
    • Ability to remain calm, composed, and articulate when dealing with tough employee and customer situations
    • Monitor and evaluate departmental performance, identifying areas for improvement and growth.
    • Collaborate with senior leadership to define key success metric and drive department-wide performance.
    • Oversee the execution of high-level initiatives while keeping an eye on long-term organizational impact.
    • Ensure effective resource allocation, balancing immediate needs with overall company goals.
    • Develop and implement long-term strategic team goals in alignment with overall company goals.
    • Foster a culture of innovation, continuous improvement, and collaboration within the team.
Other Job Duties
  • Other duties as assigned by supervisor or HHAeXchange leader.
Travel Requirements.
  • Travel up to 10%, including overnight travel
Required Education, Experience, Certifications and Skills
    • 3+ years of experience in managing a technical customer care team.
    • Excellent customer service, communication skills and proficiency in Salesforce.
    • Strong organizational skills and ability to manage priorities and workflow.
    • Detail oriented with strong technical skills.
    • Demonstrated team building and leadership skills.
    • Ability to balance department efficiency and excellent customer service.
    • Leadership abilities to lead and motivate a team towards shared goals.
    • Proven interpersonal, collaborative, and relationship building skills.
    • Passionate about customer service and delivering value to customers.
    • Ability to work assigned shifts including Saturday or Sunday.
    • Experience with SMB / non-tech savvy personas a plus.
    • Experience supporting software that offers a freemium platform a plus.
The base salary range for this US-based, full-time, and exempt position is $75,000-$80,000, not including variable compensation. An employee's exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.
 
This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.
 
HHAeXchange is an equal-opportunity employer. The Company offers employment opportunities to all applicants and employees without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, medical condition, marital status, veteran status, citizenship, genetic information, hairstyles, or any other status protected by local or federal law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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