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Technical It Support Jobs in Boca Raton, FL (NOW HIRING)

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

U.S. Navy

IT Support Specialist

Parkland, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Lantana, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Miami Gardens, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Westlake, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Gulf Stream, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Fort Lauderdale, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

U.S. Navy

IT Support Specialist

Cooper City, FL

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

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All JobsTechnical It Support JobsTechnical It Support Jobs in Boca Raton, FL

Technical It Support information

See Boca Raton, FL salary details

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How much do technical it support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical it support in Boca Raton, FL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Systems Engineer typically have the highest salaries in the technical IT support field, especially with advanced certifications like Cisco CCNP or Microsoft MCSE. These positions often require extensive experience, specialized skills, and knowledge of complex networks and infrastructure, leading to higher compensation.
What are popular job titles related to Technical It Support jobs in Boca Raton, FL? For Technical It Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Technical It Support jobs in Boca Raton, FL look for? The top searched job categories for Technical It Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Technical It Support jobs? Cities near Boca Raton, FL with the most Technical It Support job openings:
Technical It Support jobs near you
Infographic showing various Technical It Support job openings in Boca Raton, FL as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,414 per year, or $24.7 per hour.

IT Support Engineer, Level 2

Zimmerman Advertising

Fort Lauderdale, FL • On-site

Full-time

Posted 4 days ago

Job description


Zimmerman is seeking an experienced IT Support Engineer with a proven track record of delivering exceptional end-user support and enterprise-class IT services. The ideal candidate will have experience working within high-performance organizations where technology reliability, responsiveness, and customer service are critical to business success. This role requires a professional who can effectively support demanding users, mission-critical operations, and a fast-paced business environment while maintaining the highest standards of service excellence.
As a member of the IT Support team, you will be responsible for the full lifecycle management of end-user technology services, including onboarding, provisioning, installation, configuration, upgrades, troubleshooting, repair, replacement, asset recovery, and security compliance. You will support a broad range of hardware and software solutions while ensuring users have the tools and resources necessary to remain productive and successful.
In addition to operational support responsibilities, this role contributes to the design, implementation, and continuous improvement of end-user computing environments, including workstation infrastructure, endpoint management, printing services, collaboration technologies, and conference room systems. The successful candidate will work closely with infrastructure, security, and business teams to enhance the overall user experience and drive operational efficiency.
The ideal candidate possesses strong technical expertise across a wide range of IT disciplines, combined with outstanding customer service, communication, and organizational skills. They are a proactive problem solver who thrives in a dynamic and challenging environment, demonstrates sound judgment, and takes ownership of issues through resolution. Success in this role requires initiative, adaptability, leadership potential, and a commitment to delivering a world-class technology experience for Zimmerman employees.
Key Responsibilities
  • Provide comprehensive Tier 1 and Tier 2 technical support to Zimmerman employees, ensuring timely resolution of incidents and service requests in alignment with service level expectations.
  • Manage on-site IT inventory and oversee the full lifecycle of IT assets, including tracking, maintenance, deployment, and secure decommissioning.
  • Procure, configure, and deploy end-user computing devices, including desktops, laptops, peripherals, and mobile cellular devices.
  • Diagnose and resolve software and hardware issues both onsite and remotely, ensuring minimal disruption to business operations.
  • Configure, support, and troubleshoot a range of printing environments, including desktop printers, label printers, and enterprise multifunction devices.
  • Provide foundational network support and troubleshooting, including device connectivity, wireless access, and VLAN-level configuration support in coordination with infrastructure teams.
  • Collaborate with IT engineering and cross-functional teams to design and implement new workflows, processes, and technical solutions for complex or recurring issues.
  • Develop and maintain clear, concise technical documentation, translating complex technical concepts into user-friendly guidance for non-technical audiences.

Preferred Skills and Experience
  • Demonstrated experience supporting macOS, iOS, and Linux-based environments within an enterprise setting.
  • Relevant technical certifications such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), or equivalent credentials.
  • Working knowledge of audio-visual systems and conference room technologies, including setup, troubleshooting, and end-user support.
  • Experience supporting mission-critical and sensitive systems, with the ability to respond with appropriate urgency and maintain operational continuity.
  • Proven ability to work independently, prioritize tasks effectively, and maintain composure in a high-interruption, fast-paced environment.
  • Strong written, verbal, and telephone communication skills, with the ability to interact professionally across all levels of the organization due to the high-visibility nature of the role.

Qualifications & Requirements
  • High school diploma or equivalency certificate.
  • 2-3 years of professional experience building, deploying, and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
  • Experience supporting Microsoft technologies.

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