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Technical It Support Jobs in Boca Raton, FL (NOW HIRING)

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$20.50 - $28.25/hr

L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and ... In this role, you'll troubleshoot issues, resolve technical challenges, and provide exceptional ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and ... In this role, you'll troubleshoot issues, resolve technical challenges, and provide exceptional ...

L3HHCM20

IT Support Technician

Sunrise, FL

$68K - $127K/yr

We are seeking an experienced and proactive IT Support Technician to provide advanced on-site technical assistance at our manufacturing and engineering facility. This mid-level role involves ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support ... The right candidate will be responsible for providing technical support related to computer systems ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support ... The right candidate will be responsible for providing technical support related to computer systems ...

Octagon Talent

IT Support Team Lead

Fort Lauderdale, FL

$20.50 - $28.25/hr

We humanize technical recruitment by identifying candidates' long-term career goals and assessing ... Job Overview: Octagon Talent Solutions is seeking an IT Support Team Lead for one of our ...

Beacon Hill

Lead IT Support Analyst

Fort Lauderdale, FL · On-site

This role requires experience troubleshooting technical issues through a ticketing system, working ... or IT support environment. Previous exposure to basic network administration and an IT-related ...

New

WheelHouse IT

IT Support Technician

Fort Lauderdale, FL · On-site

$17 - $19/hr

You will perform a wide variety of IT support, ranging from desktop and peripheral support to ... Technical certifications or training equivalent to A+ and Network+ preferred * Prior experience in ...

WheelHouse IT

IT Support Technician

Fort Lauderdale, FL · On-site

$17 - $19/hr

You will perform a wide variety of IT support, ranging from desktop and peripheral support to ... Technical certifications or training equivalent to A+ and Network+ preferred * Prior experience in ...

Stefanini

IT Support Specialist

Boca Raton, FL

Our IT staffing services free you from the challenges of finding, recruiting, training and ... to match your technical and professional needs. -Provide end user desktop / phone support to ...

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Technical It Support information

See Boca Raton, FL salary details

$13

$24

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How much do technical it support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for technical it support in Boca Raton, FL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.

What is technical IT support?

Technical IT Support refers to professionals who assist users with computer hardware, software, and network issues. They help troubleshoot problems, install and configure systems, and provide guidance to ensure that technology functions smoothly within an organization. Technical IT Support can be provided onsite, remotely, or over the phone, and may involve resolving issues for individuals or managing larger-scale system outages. Their goal is to minimize downtime and help users get the most out of their technology resources.

What is the difference between Technical IT Support vs Help Desk Technician?

AspectTechnical IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, remote, or client sitesHelp desk, call center, remote support
Job FocusDiagnosing and resolving technical issues, hardware/software supportResponding to user inquiries, troubleshooting basic problems
Industry UsageIT services, corporate support, MSPsIT support centers, corporate IT departments

Technical IT Support and Help Desk Technician roles often overlap but differ mainly in scope. Technical IT Support typically involves more complex troubleshooting and hardware/software support, while Help Desk Technicians focus on user inquiries and basic issues. Both roles require similar certifications and are vital in IT service delivery.

What are some of the most common challenges faced by technical IT support professionals, and how can they be addressed?

Technical IT Support professionals often encounter challenges such as managing high volumes of support requests, troubleshooting a wide variety of technical issues, and communicating complex solutions to users with varying technical backgrounds. To address these challenges, it's important to develop strong organizational skills, maintain up-to-date technical knowledge, and practice clear, patient communication. Many workplaces also provide ongoing training and encourage collaboration within the IT team to share knowledge and streamline problem-solving.

What are the key skills and qualifications needed to thrive as a technical IT support specialist?

To thrive as a Technical IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk ticketing systems, remote desktop tools, and diagnostic software is often required. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues efficiently. These skills ensure timely resolution of technical problems, minimize downtime, and maintain smooth IT operations across organizations.

Which technical IT support job is the highest paid?

Senior IT support roles such as IT Manager, Network Architect, or Systems Engineer typically have the highest salaries in the technical IT support field, especially with advanced certifications like Cisco CCNP or Microsoft MCSE. These positions often require extensive experience, specialized skills, and knowledge of complex networks and infrastructure, leading to higher compensation.
What are popular job titles related to Technical It Support jobs in Boca Raton, FL? For Technical It Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Technical It Support jobs in Boca Raton, FL look for? The top searched job categories for Technical It Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Technical It Support jobs? Cities near Boca Raton, FL with the most Technical It Support job openings:
Technical It Support jobs near you
Infographic showing various Technical It Support job openings in Boca Raton, FL as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,414 per year, or $24.7 per hour.

IT Support Technician

Octagon Talent Solutions

Fort Lauderdale, FL • On-site

$20.50 - $28/hr

Contractor

Re-posted yesterday

Job description

About the Role:

The IT Support Technician plays a critical role in maintaining the technological infrastructure of an organization by providing timely and effective technical support to end-users. This position is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues to ensure minimal downtime and optimal system performance. The technician will collaborate closely with other IT team members to implement upgrades, maintain security protocols, and support new technology deployments. By delivering exceptional customer service and technical expertise, the IT Support Technician helps empower employees to use technology efficiently and securely. Ultimately, this role contributes to the overall productivity and success of the organization by ensuring reliable and accessible IT resources.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in an IT support or help desk role.
  • Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Familiarity with networking concepts such as TCP/IP, DNS, and VPN.
  • Strong problem-solving skills and ability to communicate technical information clearly to non-technical users.

Preferred Qualifications:

  • Associate degree or higher in Information Technology, Computer Science, or related field.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP).
  • Experience with remote support tools and ticketing systems.
  • Knowledge of cybersecurity best practices and endpoint protection.
  • Previous experience supporting enterprise environments or multiple operating systems.

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems for desktops, laptops, printers, and mobile devices.
  • Install, configure, and maintain operating systems, applications, and peripheral devices.
  • Perform routine maintenance tasks such as system updates, backups, and security patches.
  • Document support activities, maintain inventory of IT assets, and escalate complex issues to senior IT staff as needed.
  • Assist in onboarding new employees by setting up user accounts, permissions, and necessary hardware.
  • Collaborate with IT team members to improve support processes and implement new technologies.

Skills:

The IT Support Technician utilizes technical skills daily to troubleshoot and resolve a wide range of hardware and software issues, ensuring users can work without interruption. Communication skills are essential for explaining complex technical concepts in an accessible manner and providing excellent customer service. Analytical skills help in diagnosing problems efficiently and determining the best solutions. Familiarity with networking and security principles is applied to maintain safe and reliable connectivity. Additionally, organizational skills are important for managing support tickets, documenting solutions, and maintaining IT asset inventories.