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Technical Investigator Jobs (NOW HIRING)

System One

Technical Investigation Writer

Lincolnton, NC · On-site

$40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Technical Investigation Writer Location: Lincolnton, NC Type: Contract Compensation: up to $40.00 per hour Work Model: ONSITE Hours: 40 hours M-F Responsibilities * Investigate the quality deviations ...

System One

Technical Investigation Writer

Lincolnton, NC · On-site

$40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Technical Investigation Writer Location: Lincolnton, NC Type: Contract Compensation: up to $40.00 per hour Work Model: ONSITE Hours: 40 hours M-F Responsibilities * Investigate the quality deviations ...

System One

Technical Investigation Writer

Lincolnton, NC · On-site

$40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Technical Investigation Writer Location: Lincolnton, NC Type: Contract Compensation: up to $40.00 per hour Work Model: ONSITE Hours: 40 hours M-F Responsibilities * Investigate the quality deviations ...

System One

Technical Investigation Writer

Lincolnton, NC · On-site

$40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Technical Investigation Writer Location: Lincolnton, NC Type: Contract Compensation: up to $40.00 per hour Work Model: ONSITE Hours: 40 hours M-F Responsibilities * Investigate the quality deviations ...

NAXO Labs LLC

Director of Investigations

New York, NY · On-site

$130K - $180K/yr

We are looking for a highly technical investigator who can analyze diverse sources of digital evidence in support of complex investigations. The successful candidate will have strong technical ...

Stripe

Technical Connectivity Specialist

Chicago, IL · On-site

Own complex connectivity investigations end-to-end across merchant networks , Wi-Fi, LAN, LTE/5G ... Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations ...

Stripe

Technical Connectivity Specialist

Chicago, IL

Own complex connectivity investigations end-to-end across merchant networks , Wi-Fi, LAN, LTE/5G ... Partner cross-functionally with Product, Engineering, Technical Support, Product Support Operations ...

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Technical Investigator information

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How much do technical investigator jobs pay per year?

As of Aug 16, 2026, the average yearly pay for technical investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What are the typical responsibilities of a technical investigator on a day-to-day basis?

As a Technical Investigator, your day-to-day responsibilities often include collecting, analyzing, and preserving digital evidence, performing forensic examinations on electronic devices, and preparing clear reports of your findings. You will collaborate with legal, IT, and compliance teams to support internal investigations, incident responses, or litigation. This role may also require testifying in legal proceedings or assisting with data breach analysis. The work is typically both independent and team-oriented, requiring adaptability and precision to effectively address technical challenges and evolving investigative scenarios.

What is a technical investigator?

A Technical Investigator is responsible for conducting digital forensic investigations, analyzing technical evidence, and supporting cybersecurity or law enforcement teams. They examine electronic data, recover deleted files, and detect security breaches or fraud. Their role often involves using specialized tools to trace cybercrimes, assess vulnerabilities, and provide expert testimony. Technical Investigators work in industries such as law enforcement, corporate security, or intelligence agencies to uncover and document digital evidence.

What are the key skills and qualifications needed to thrive in the technical investigator position, and why are they important?

To thrive as a Technical Investigator, you need a thorough understanding of information technology, cybersecurity principles, forensic methodologies, and relevant regulations, often supported by a degree in computer science or a related field. Familiarity with forensic analysis tools (such as EnCase or FTK), data recovery software, and relevant certifications like Certified Forensic Computer Examiner (CFCE) or GIAC Certified Forensic Analyst (GCFA) is typically required. Strong analytical thinking, attention to detail, and clear communication skills help individuals excel in collaborating with stakeholders and documenting findings. These skills and qualifications ensure rigorous evidence collection, accurate investigation outcomes, and effective communication across multidisciplinary teams.

What does a technical investigator do?

A technical investigator analyzes technical data and evidence related to incidents, crimes, or system failures. They often use specialized tools, such as forensic software and hardware, and may work in fields like cybersecurity, forensics, or engineering to identify causes and support investigations.

What cities are hiring for Technical Investigator jobs?

Cities with the most Technical Investigator job openings:

What are the most commonly searched types of Technical Investigator jobs?

The most popular types of Technical Investigator jobs are:

What states have the most Technical Investigator jobs?

States with the most job openings for Technical Investigator jobs include:

Technical Investigator jobs near you
Infographic showing various Technical Investigator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.

Technical Investigator

West Pharmaceutical Services

Williamsport, PA • On-site

Full-time

Posted 17 days ago

West Pharmaceutical Services rating

8.5

Company rating: 8.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

12th of 119 rated packaging manufacturers

Job description

At West, we're a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West's indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There's no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Technical Investigator is responsible for leading and supporting technical investigations related to manufacturing deviations, nonconformances, customer complaints, process issues, and quality events within a medical device manufacturing environment. This role conducts thorough root cause analysis, evaluates production and quality data, documents investigation findings, and supports the development of effective corrective and preventive actions to ensure product quality, regulatory compliance, and continuous improvement.
Essential Duties and Responsibilities
  • Lead and support technical investigations related to manufacturing deviations, nonconformances, customer complaints, process failures, equipment issues, documentation discrepancies, and quality events.
  • Conduct thorough root cause analysis using structured problem-solving tools such as 5 Whys, Fishbone, process mapping, and other applicable investigation methodologies.
  • Review and analyze batch records, device history records, equipment logs, process monitoring data, maintenance records, inspection results, environmental monitoring data, and other relevant documentation to support investigation conclusions.
  • Interview operators, technicians, supervisors, engineers, quality personnel, and other subject matter experts to gather accurate information related to investigation events.
  • Assess product impact, process impact, and potential risk to patient safety, product quality, regulatory compliance, and business continuity.
  • Document investigation findings in a clear, accurate, timely, and compliant manner in accordance with internal procedures, Good Documentation Practices, and applicable regulatory requirements.
  • Support the development, implementation, and verification of corrective and preventive actions to address identified root causes and prevent recurrence.
  • Collaborate cross-functionally with Manufacturing, Quality Assurance, Engineering, Maintenance, Validation, Regulatory Affairs, Supply Chain, and Operations teams to resolve technical and quality issues.
  • Ensure investigations are completed within required timelines and escalate delays, high-risk issues, or significant quality concerns as appropriate.
  • Ensures investigations are performed with sufficient rigor, objectivity, and documentation to support conclusions and withstand regulatory, customer, or internal review.
  • Participate in Material Review Board, deviation review meetings, CAPA meetings, complaint review meetings, and other quality or operational forums as needed.
  • Identify recurring trends, systemic issues, and opportunities for process improvement based on investigation data and quality metrics.
  • Support audits and regulatory inspections by providing investigation records, rationale, technical explanations, and subject matter expertise as required.
  • Assist in the review and improvement of standard operating procedures, work instructions, manufacturing documentation, and investigation processes.
  • Maintain knowledge of applicable regulatory and quality requirements, including FDA Quality System Regulation, ISO 13485, GMP, GDP, and internal quality system procedures.
  • Promote a culture of quality, compliance, accountability, and continuous improvement across manufacturing operations.
  • Perform other duties as assigned based on business needs and site quality objectives.

Additional Responsibilities
  • Provides a "Customer Service" attitude when interacting with internal and external customers while accomplishing work, production, and achieving quality standards.
  • Maintains a clean, orderly, and safe workstation and environment at all times.
  • Conforms with and abides by all regulations, policies, work procedures, instruction, and safety rules.
  • Other duties as assigned based on business need.

Education
  • Preferred: Associate's degree in engineering (industrial, chemical), quality or science.

Work Experience
  • Minimum: 3+ years' work experience in the medical, pharmaceutical, or high-volume regulated manufacturing environment.

Preferred Knowledge, Skills and Abilities
  • A working knowledge of quality systems such as ISO 13485/21 CFR Part 820 and EU GMP is essential.
  • Ideally have a very good knowledge of Injection Molding (standard process and Multi component), Processing, Ancillary equipment, and automation systems.
  • Ideally have excellent technical writing skills.
  • Must have effective problem-solving skills and working knowledge of root cause analysis tools such as 8D and A3
  • Must have a working knowledge of statistics and Data analytics, SPC, and ideally the use of statistical packages.
  • Must have excellent communication skills both oral and written.
  • Must have knowledge in computer systems; integrated manufacturing systems; word processing and spread sheets.
  • Must have excellent written and verbal communication skills as well as the ability to accurately document work performed.
  • Must be able to deal with all levels of employees and work across various departments
  • Able to comply with the company's safety policy at all times
  • Able to comply with the company's quality policy at all times.

License and Certifications
Travel Requirements
None: No travel required
Physical Requirements
Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.
Additional Requirements
  • Medical Device manufacturing requires strict adherence to standards. Working environment is a manufacturing facility, which houses plastic injection molding machines. Must tolerate fumes and particulate generated from various plastics. Work areas are equipped with adequate lighting, cooling/heating and equipment that are in a good working condition. Must work constructively in an environment that may be stressful due to competing resources while at all times maintaining company confidentiality.
  • May stand or sit for extended periods of time. Must transport oneself to and from other areas of the facility and travel to other divisions when necessary. Must have good visual acuity. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear audible alarms from distances up to 150ft.

What We Offer
Shift
West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to Apply.Accommodation@westpharma.com. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening. #LI-Onsite #LI-BC

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