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Technical Investigator Jobs (NOW HIRING)

Kalepa

Technical Support Engineer

OR · Remote

$85K - $135K/yr

Investigate reported issues end to end within Kalepa's AI underwriting platform. Coordinate technical resolution end-to-end. * Distinguish working-as-expected behavior from genuine bugs ...

W3Global Inc.

Electrical Project Manager

Torrance, CA

$35 - $44/hr

As our Service Foreman, you will be the go-to technical investigator, diagnosing complex electrical mysteries, tracing faults, assessing motor control and engineering real-time resolutions on the fly.

New

Mentor Technical Group

Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions ... Serve as the primary owner for deviations, ensuring proper documentation, investigation, and ...

Kalepa

Technical Support Engineer

$85K - $135K/yr

Investigate reported issues end to end within Kalepa's AI underwriting platform. Coordinate technical resolution end-to-end. * Distinguish working-as-expected behavior from genuine bugs ...

Artech Information System LLC

Lead Investigator

Andover, MA · On-site

$99K - $117K/yr

Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability ... Prior experience with investigations including conducting and writing investigations and in ...

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How much do technical investigator jobs pay per year?

As of Jun 24, 2026, the average yearly pay for technical investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What jobs pay $500,000 a year in the US?

In the US, highly specialized roles such as senior executives, investment bankers, and certain medical specialists can earn $500,000 or more annually. For technical investigators, top-tier positions in cybersecurity, forensic analysis, or consulting firms with extensive experience and certifications may reach or exceed this level, especially with bonuses and profit sharing included.

What jobs make $1,000,000 a year?

In the field of technical investigation, high-earning roles such as cybersecurity executives, senior forensic analysts, or specialized consultants can reach or exceed $1,000,000 annually, especially with experience, certifications, and leadership responsibilities. These positions often require advanced skills, industry expertise, and sometimes involve consulting or advisory work for large organizations.

What are the typical responsibilities of a Technical Investigator on a day-to-day basis?

As a Technical Investigator, your day-to-day responsibilities often include collecting, analyzing, and preserving digital evidence, performing forensic examinations on electronic devices, and preparing clear reports of your findings. You will collaborate with legal, IT, and compliance teams to support internal investigations, incident responses, or litigation. This role may also require testifying in legal proceedings or assisting with data breach analysis. The work is typically both independent and team-oriented, requiring adaptability and precision to effectively address technical challenges and evolving investigative scenarios.

What is a Technical Investigator job?

A Technical Investigator is responsible for conducting digital forensic investigations, analyzing technical evidence, and supporting cybersecurity or law enforcement teams. They examine electronic data, recover deleted files, and detect security breaches or fraud. Their role often involves using specialized tools to trace cybercrimes, assess vulnerabilities, and provide expert testimony. Technical Investigators work in industries such as law enforcement, corporate security, or intelligence agencies to uncover and document digital evidence.

What are the key skills and qualifications needed to thrive in the Technical Investigator position, and why are they important?

To thrive as a Technical Investigator, you need a thorough understanding of information technology, cybersecurity principles, forensic methodologies, and relevant regulations, often supported by a degree in computer science or a related field. Familiarity with forensic analysis tools (such as EnCase or FTK), data recovery software, and relevant certifications like Certified Forensic Computer Examiner (CFCE) or GIAC Certified Forensic Analyst (GCFA) is typically required. Strong analytical thinking, attention to detail, and clear communication skills help individuals excel in collaborating with stakeholders and documenting findings. These skills and qualifications ensure rigorous evidence collection, accurate investigation outcomes, and effective communication across multidisciplinary teams.

What jobs pay $10,000 a month without a degree?

A Technical Investigator role typically requires specialized skills and experience rather than a formal degree. High-paying jobs that can reach $10,000 a month often include roles in technology, sales, or consulting, where expertise, certifications, or a strong track record are valued over formal education. These positions may involve independent work, contract projects, or niche expertise that commands premium compensation.

What is a technical investigator?

A technical investigator is a professional who examines technical issues, such as cybersecurity breaches, software malfunctions, or hardware failures, often using specialized tools and analytical skills. They gather evidence, analyze data, and prepare reports to support investigations or resolve technical problems, frequently working in environments that require attention to detail and relevant certifications or training.
What cities are hiring for Technical Investigator jobs? Cities with the most Technical Investigator job openings:
What are the most commonly searched types of Technical Investigator jobs? The most popular types of Technical Investigator jobs are:
What states have the most Technical Investigator jobs? States with the most job openings for Technical Investigator jobs include:
Technical Investigator jobs near you
Senior Carbon Technical Partner (Temp)

Senior Carbon Technical Partner (Temp)

Carbon, Inc.

Sunnyvale, CA • On-site

Full-time, Temporary

Posted 10 days ago

Job description

At Carbon, our mission goes beyond 3D printing. We are enabling creators everywhere to make what the world needs, right now. Our company is built on the idea that diverse fields of study must come together to solve intractable problems. We have grand ambitions to create technology that will influence industry around the world. You will be joining a diverse team with a vibrant culture, where team success is as important as celebrating individual contributions.
Help us change the world and we will help you change yours.
The Customer Support team tackles some of the most challenging and complex technical problems - spanning from hardware to software to chemistry - ensuring that customers not only love our products but also succeed with them. We are accountable for resolving critical issues, often under high-pressure conditions, and ensuring customers have a positive experience with Carbon. Carbon Technical Partners are technical problem-solvers and advocates for the customer, managing all aspects of customer support while driving the successful adoption and utilization of Carbon's innovative products.
In this role, you will need to carefully listen to customer concerns, rapidly learn new technologies, and respond with expert-level solutions across a broad spectrum of industries and technical disciplines. Successful Carbon Technical Partners excel at balancing competing customer needs, navigating technically demanding scenarios, and delivering an exceptional support experience. Given Carbon's fast-paced and ever-evolving environment, adaptability and flexibility are essential to thrive and meet the dynamic challenges of the role.
The preference for this role is to be onsite with a hybrid schedule (3 office days per week) but potential for up to 15% travel will be required for training on our product and supporting customer needs. We are looking for a curious, technical investigator who enjoys the challenge of deploying new technology and ensuring customers achieve repeatable, high-quality results using DLS.
This role begins as a temporary role with the possibility of converting to a regular full time role in the future. Preference for the location of this role is onsite in Sunnyvale, CA; with some flexibility to consider a remote US location for the right candidate.
You will...
  • Serve as the lead point of contact for any support matters specific to your cases, including training end users and resolving technical issues
  • Take full ownership of customer support requests from start to finish, including troubleshooting, root cause analysis, resolution, or escalation as needed
  • Diagnose and resolve high-severity requests or escalated issues by applying advanced technical knowledge and critical thinking, even when faced with incomplete or ambiguous information
  • Consistently deliver superior customer experiences by exceeding expectations on response quality, timeliness, and technical accuracy
  • Act as a key technical liaison between customers and cross-functional teams, ensuring complex issues are analyzed and addressed for the timely and effective delivery of solutions
  • Translate technical concepts and support updates into clear, actionable communication for both technical and non-technical stakeholders
  • Create and update knowledge base documentation
  • Mentor and teach new team members
  • Work on strategic projects that positively impact the customer experience and Carbon's internal processes
  • Troubleshoot the "Total Solution" - diagnose how hardware, software, materials, and customer education interact to impact print quality and production success
  • Lead customer trainings either on-site (anticipate up to 15% travel) or remotely

You have...
  • Advanced critical thinking and analytical abilities in evaluating complex problems from multiple perspectives, prioritizing effectively, and determining the most efficient resolution path
  • Proactive problem-solver with demonstrated success in taking initiative to resolve challenging issues, particularly in dynamic or ambiguous situations, without relying on predefined solutions
  • Customer-facing experience, with a commitment to customer success and satisfaction.
  • Proven ability to prioritize and manage multiple projects at a time while paying strict attention to detail
  • Works effectively on a team by communicating openly, collaborating to achieve shared goals, and adapting to new challenges to ensure customer success
  • Technical background with experience in engineering, chemistry, material science, or field service
  • High-Stakes Communication; the ability to maintain composure and command during "printer down" emergencies, translating high-pressure technical hurdles into calm, actionable recovery plans for the customer.

Top candidates will also have:
  • BS degree in engineering, material science, or related technical field; or around 5 years of relevant experience in technical service, product support, or customer success role
  • Experience with DLP, SLA or FDM 3D printing technologies, particularly in a dental lab or industrial manufacturing environment
  • Prior experience working in a dynamic, small-company environment with evolving processes and priorities; demonstrated adaptability to ambiguity, a flexible approach to shifting demands, and a commitment to achieving customer success
  • Proficient with ticketing systems such as Salesforce and Jira
  • Experience leading and facilitating technical training sessions or presentations, both in-person and virtually, to guide customers or peers through complex troubleshooting steps
  • Language skills preferred - Spanish skills a plus (in addition to fluent English)

You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
At Carbon, we look at the person holistically and carefully consider a wide range of factors when determining salary. The Bay Area, CA compensation bracket for this position is $90,400 - $135,600 (per year). In order to maintain equitable internal pay practices, we aim to hire new employees near the midpoint of $113,000 (per year) taking into account your experience, work location, certifications, and the unique skills you bring to the role. If you are not based in our Sunnyvale office, the range above will be adjusted for the geographical differential associated with your actual work location.
For more information on how we modify your pay based on your location, please refer to our geographic differentials chart.
#LI-Hybrid #LI-MRWC
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