Technical Instructor Jobs in Phoenix, AZ (NOW HIRING)

JOB SUMMARY:

Deliver assigned formal training programs to support the Empire organization and its client base as a value-added option for Caterpillar and Allied products. Provide quality training programs that meet or exceed the Empire Training Institute established standards.  As an instructor for Empire, you are responsible for developing Internal and external technicians, course materials, and working with other teams to ensure the department and the topics being trained are accurate and relevant.                                                                                                                                                                                                                                                         

ESSENTIAL FUNCTIONS:  

• Design and deliver instructional programs to enhance employee productivity, safety and increase profitability.
• Design and deliver specialized training curriculum to meet both internal and external client needs.
• Deliver class lectures following assigned lesson plans to meet and or exceed course performance objectives.
• Courses to be delivered with a strict adherence to safety for the participants and equipment at all times.
• Administer written and practical exams, and submit evaluation reports on the trainees’ performance.
• Ensure all documentation for each course is submitted within 2 work days of course completion.
• Assist in maintaining relationships with company employees, Caterpillar contacts and client personnel.
• Assist in developing customer courses to meet clients’ training needs in various fields.
• Work safely at all times.  Adhere to all applicable safety policies.  Comply with all company policies, procedures and standards.

ADDITIONAL RESPONSIBILITIES: 

• Create and maintain a positive working relationship with Empire personnel consistent with Empire Values and the corporate mission statement.
• Maintain training facility, library, training aids, tools and equipment.
• Responsible for all materials used to prepare and deliver training classes.
• Maintain class progress records for students attending training.
• Assist in controlling training cost and expenses.
• Assist in training, directing and mentoring instructors as well as students.
• Assist in maintaining eTRAIN content library.
• Perform other duties as assigned, including events and project specific work.
• Work within, promote and demonstrate corporate values.

KNOWLEDGE SKILLS AND ABILITIES: 

• Highly skilled and knowledgeable in assigned specialized areas of instruction.
• Knowledgeable with a variety of field concepts, practices and procedures.
• Ability to prepare instructional objectives, make decisions on curriculum and delivery methods.
• Ability to maintain familiarity with new technology as it becomes available.
• Must have excellent computer skills.
• Must possess exceptional interpersonal skills and be able to effectively communicate with all level of employees as well as external clients.
• Must have planning and organizational skills sufficient to conduct training classes.
• Must have acceptable attendance to meet all company standards and requirements.

EDUCATION AND EXPERIENCE: 

• Proof of high school diploma or General Education Degree (GED).
• Minimum of 7 year’s of experience in a heavy equipment industry (preferred).
• Minimum of 5 year’s of experience in course delivery.
• Bachelor’s degree preferred (HR, communications, business, or similar).
• Proof of current valid driver’s license.
• Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee regularly is required to sit, use hands, handle, or feel and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.