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Technical Infrastructure Program Manager Jobs in Toronto, ON

Guidewire Software

Technical Program Manager

Toronto, ON

CA$98K - CA$123K/yr

Summary Are you an experienced Technical Program Manager who is excited about Cloud Infrastructure and partnering with Engineering teams leveraging cutting edge cloud natives technologies to deliver ...

Aecon Group Inc.

Welding Program Manager

Pickering, ON · On-site

As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what ... Scheduling of technical welding team activities (ie pre-process qualification planning) and ...

SYSTRA

Planning Manager - GoExpansion

Toronto, ON

The GO Expansion program is the largest transit infrastructure program in Canada. The program will ... The key technical competencies required to perform the role well are outlined below. * IPDT ...

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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
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Technical Infrastructure Program Manager jobs near you
Technical Program Manager

Technical Program Manager

Guidewire Software

Toronto, ON

CA$98K - CA$123K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Summary

Are you an experienced Technical Program Manager who is excited about Cloud Infrastructure and partnering with Engineering teams leveraging cutting edge cloud natives technologies to deliver modern, highly reliable and scalable infrastructure? Does the world of Kubernetes, AWS, PaaS, excite you? Are you passionate about topics like Security, Cost Optimizations in Cloud? If so, we would like to meet you!
Guidewire provides outstanding software for the second-largest financial services industry in the world: insurance. We deliver the core applications that Property and Casualty (P/C) insurers use to build their products, sell policies, settle claims, and bill their customers. We deliver SaaS solutions via Guidewire Cloud that enable our customers to rapidly innovate and drive measurable value. Guidewire Cloud is powered by the highly resilient Amazon Web Services (AWS) cloud infrastructure, with SLAs backed by experienced Guidewire teams and SaaS-certified partners spanning application management, system administration, security and compliance, upgrades, QA testing, health checks, and other services.

Job Description

What you get to do:

  • Own, Plan and Deliver key cross functional initiatives, technical projects and complex features that will have the highest visibility with senior Engineering and Product leadership (Directors, Sr. Directors and VP).

  • Recommend, Define and Measure metrics that should matter for Platform teams. Lead teams in being more data driven when making decisions. Own those metrics, inspect for variances, propose corrective actions and drive changes to improve outcomes.

What you bring to Guidewire:

  • 3+ years of experience inproject/program management experience leading complex technical projects with strong preference to delivering cloud based solutions or managing Infrastructure projects.

  • Strong experience with using work planning and tracking tools like Jira, Aha, Trello, Asana etc to improve how teams manage & organize their work and report on progress.

  • Understanding of Platform Engineering, and how they contribute value to the organization.

  • Strong bias to being Metrics-driven: Experience determining effective program critical metrics and using them to measure program success and issues.

  • Be the glue that tightly aligns the otherwise loosely coupled, fast moving and high velocity teams.

  • Courage to pick up ambiguous problems, conduct independent research and facilitate decision making with Senior Leaders.

  • Demonstrate AI first mindset when it comes to work planning and execution tracking.

Nice to Have

  • Advocate and active follower of cloud technologies and market trends.

  • Experience with Product or Engineering Operations.

  • Prior experience with managing Data Centers, Security, FinOps teams.

  • Technical Certifications on AWS, GCP, Azure, Kubernetes, Security or other cloud native technologies.

  • BS/MS degree (Computer Science or Math) or equivalent level of proven professional proficiency

What you should know about this role

  • This is not a Scrum Master role.

  • This position reports directly into Director, Program Management.

  • This is an office-based position based out of Toronto, with the flexibility to work from home as applicable.

  • References:

    • How our CCS group operates:https://medium.com/guidewire-engineering-blog/a-day-in-the-life-of-a-cloud-common-services-engineer-c67cf3debc57

    • Our architecture and technologies we use;https://medium.com/guidewire-engineering-blog/guidewire-cloud-why-hybrid-tenancy-is-the-right-choice-56a0ff176032andhttps://medium.com/guidewire-engineering-blog/guidewire-cloud-why-hybrid-tenancy-is-the-right-choice-part-2-of-2-ba22c9888bb8

The Canadian CAD base salary range for this full-time position is $98,000 - $123,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

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