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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
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Technical Infrastructure Program Manager jobs near you

Senior Program Manager, Demand Generation

Relativity

Billings, MT • On-site

$128K - $192K/yr

Other

Posted 22 days ago

Job description

Posting Type

Hybrid

Job Overview

Gavel has been acquired by Relativity, the leading legal data intelligence company. Gavel currently operates as a standalone product line within Relativity, with two products: Gavel Workflows, a legal document automation platform for law firms, and Gavel Exec, an AI contract review and drafting tool for in-house legal teams and transactional attorneys.
This role owns all inbound demand generation and marketing-led outbound for both products, driving free trials and demo requests across the full funnel. In the near-term, you will be the only dedicated marketer on the Gavel team: building and running the playbook. You will own the strategy, the tech stack, the channels, and the reporting, and you will advise the CEO and cross-functional leadership on where to invest and why.
This is a high-autonomy role for someone who has operated as a solo marketing function before, thinks in systems, and holds themselves accountable to pipeline and revenue outcomes.

Job Description and Requirements

Role Responsibilities

Demand Generation and Pipeline

  • Define the demand generation strategy across both products and own the outcomes: trials, demos, CAC, ACV, LTV

  • Own andoptimizepaid search and paid social campaigns across Google Ads, Microsoft Ads, Meta, LinkedIn, Reddit, and OpenAI

  • Adviseleadership on funnel health, channel ROI, and investment prioritization

  • Identify, build, and run experiments and big bets to drive step-change growth, from hypothesis to execution and reporting

Website, Content, and SEO

  • Own ourWebflowsite: strategy, page edits, CMS updates, and new page launches

  • Define and drive the SEO and AEO content strategy, including the competitor comparison hub and LLM citation visibility program

  • Run editorial operations for two founderSubstacksand bi-weekly newsletters

  • Oversee contractors for SEO/AEO execution and social content production

CRM, Email, and Lifecycle

  • Own HubSpot as the system of record: contact management, lifecycle stages, routing logic, and lead flow

  • Design and build onboarding, nurture, sales, and marketing email sequences across both products

  • Partner with sales and customer success on pipeline content, outbound sequences, competitive assets, and retention communications

Analytics, Attribution, and Operations

  • Maintain and evolve the marketing attribution model, including cross-functional work with engineering to connect pre-signup session data to revenue outcomes

  • Translate data fromBigQuery, Looker, HubSpot, GA4, and Google Sheets into clear recommendations for leadership

  • Own the fullmartechstack and build AI workflows and automations across your workflow

What We Are Looking For

  • 7 to 10 years of experience in demand generation, growth marketing, or a closely related role at a B2B SaaS company

  • Demonstrated experience as a solo or near-solo marketer who owned strategy and outcomes, not just execution

  • Hands-on paid ownership: you have managed campaigns, made budget and bid decisions, and understood conversion tracking at a technical level

  • Strong HubSpotproficiencyacross sequences, workflows, lifecycle management, and reporting

  • Experience designing and executing SEO or content programs with measurable pipeline impact

  • Comfortable working cross-functionally with engineering and data teams to build marketing infrastructure and translate data fromBigQuery, Looker, HubSpot, GA4, and spreadsheets into investment recommendations

  • AI fluency: you use AI tools as a core part of how you work to build automations, produce content, analyze data, and move faster than a team of one should be able to

  • Strong written communication: you write copy, briefs, and strategic recommendations regularly and well

Preferred Qualifications

  • Experience with AEO, LLM citation optimization, or AI-driven search visibility programs

  • Familiarity withBigQueryor data warehouse tools for marketing attribution

  • Experience inlegaltech, legal operations, or selling to law firms or in-house legal teams

  • Experience building and owning amartechstack from the ground up

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$128,000 and $192,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Content Strategy, Demand Generation Strategy, HubSpot CMS, Marketing Attribution, Marketing Research Strategy, Paid Search Marketing, Sales Enablement, Search Engine Optimization (SEO)

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