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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
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What cities in Kansas are hiring for Technical Infrastructure Program Manager jobs? Cities in Kansas with the most Technical Infrastructure Program Manager job openings:
Technical Infrastructure Program Manager jobs near you
Managed Cloud & Infrastructure Advisory Manager

Managed Cloud & Infrastructure Advisory Manager

RSM

Kansas City, KS • On-site

Full-time

Posted 6 days ago

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

Role Overview

RSM is seeking a dynamic Manager to join our $100M+ Managed IT, Cloud, and Infrastructure (MCI) Service Line. This role is dedicated to providing strategic IT Advisory services to middle market clients, guiding them through infrastructure transformation, cloud adoption, cybersecurity, global operations, end user support, and generative AI integration. The Manager will lead comprehensive IT assessments, engage in fractional IT leadership assignments, and champion strategy execution using the OKR (Objectives and Key Results) methodology. This position is ideal for candidates passionate about innovation and technology-driven business outcomes, especially those with hands-on experience in generative AI implementation and digital strategy.

Key Responsibilities
  • IT Assessments: Conduct thorough evaluations of client IT environments, covering infrastructure, cloud readiness, end user support, global IT strategy, cybersecurity posture, and opportunities for AI deployment. Develop actionable recommendations to drive operational excellence and business alignment.
  • Fractional IT Leadership: Serve as an interim IT leader for short- to medium-term assignments (ranging from 30 days to 6 months) during critical periods such as staff transitions, mergers and acquisitions, or organizational transformation. Provide stability, strategic direction, and hands-on support to client IT teams.
  • Strategy Execution with OKR: Collaborate with internal Advisory and Catamaran Managed Services team members and client stakeholders to facilitate the development and execution of IT strategies using the OKR framework. Ensure alignment with business objectives and track measurable progress toward key outcomes.
  • AI Executive Briefings and Adoption Programs: Lead executive-level briefings on generative AI trends, risks, and opportunities. Take the theory into practice by working with other RSM teams on Copilot implementations, AI risk assessments, and custom-built AI applications. Your goal will be to drive additional services (pull through) after the executive briefing.
Qualifications and Experience
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field; advanced degree preferred.
  • 8+ years of experience in internal IT or IT consulting, with a track record of delivering advisory services to global middle market clients.
  • Demonstrated experience in IT strategy, infrastructure, cloud solutions, cybersecurity, and IT Service Management.
  • Proven expertise in implementing generative AI solutions, including driving enterprise adoption and change management.
  • Experience serving in IT leadership roles, particularly during periods of transition or organizational growth.
  • Familiarity with the OKR methodology and experience guiding teams through strategy execution.
Skills and Competencies
  • Leadership: Ability to inspire trust, drive change, and deliver results in dynamic client environments.
  • Strategic Thinking: Strong analytical skills and a proactive approach to identifying opportunities for innovation and improvement.
  • Communication: Excellent verbal and written communication skills, with the ability to engage effectively with executive stakeholders and technical teams.
  • Change Management: Demonstrated capability in managing organizational change and fostering adoption of new technologies.
  • Collaboration: Team-oriented mindset with a commitment to partnership and knowledge sharing.

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $95,400 - $192,000

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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