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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
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Technical Infrastructure Program Manager jobs near you
Mgr, Engineering Program Management, AI Platforms & Infrastructure

Mgr, Engineering Program Management, AI Platforms & Infrastructure

Apple

Santa Clara, CA • On-site

$151K/yr

Full-time

Posted 13 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers

Job description

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you love taking on challenges that create a positive impact? Are you passionate about empowering many ground-breaking intelligent experiences to be made? The Apple Services Engineering org is building groundbreaking technology... and we are looking for people like you! Apple offers a collaborative work environment that fosters creativity and innovation. Every new product, service, or feature we invent is the result of people working together to make each other's ideas stronger. That happens here because every one of us strives toward a common goal - crafting the best customer experiences.
We are looking for an experienced Engineering Program Manager (EPM) Manager to lead strategy, execution, and delivery across our AI/ML platform and infrastructure programs. In this role, you will drive cross-functional initiatives spanning Apple's massive-scale GPU/TPU compute infrastructure, Foundation Model inference platforms, and hybrid-cloud AI systems. You will partner closely with engineering and operations leaders to translate complex technical requirements into actionable roadmaps. Crucially, you will be responsible for growing and scaling a high-performing EPM team to meet the rapidly expanding demands of Apple's generative AI and machine learning platforms.
10+ years of experience in product or program management, with at least 3+ years in a people management or lead EPM role.Proven experience building and scaling teams, with the organizational savvy to expand team scope and influence across a highly matrixed environment.Extensive experience managing strategic relationships with top-tier cloud vendors and external partners, including infrastructure planning, contract alignment, and SLA enforcement.Strong strategic thinking with the ability to balance long-term platform roadmap priorities against near-term inference and training execution demands.Track record of delivering massive-scale cost optimization and operational efficiency programs in hybrid-cloud environments.Excellent communication and stakeholder management skills - able to translate complex technical infrastructure concepts for both deep engineering teams and executive audiences.Experience in multi-tenant, high-performance compute environments running large-scale Foundation Models or similar ML workloads.BS/MS in EE/CS/CE or equivalent
Deep technical background in AI/ML infrastructure, cloud operations, or distributed compute platforms, with direct experience in GPU/TPU capacity management and provisioning.Familiarity with large-scale distributed training frameworks (e.g., PyTorch, Megatron-LM, JAX) and their infrastructure implications at scale.Familiarity with FinOps practices in large-scale GPU/TPU environments.Experience navigating large-scale organizational change and team restructuring.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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