Technical Infrastructure Program Manager Jobs in California

The Technical Program Manager (TPM) serves as the NEMS IT PMO(Project Management Office)Lead and is the mostseniorproject and program management role within the IT department. The TPMis responsible forestablishing, operating, and continuously improving the NEMS Enterprise IT PMOincluding portfolio governance, project intake and prioritization, executive reporting, and PMO standards. The TPM provides direct supervision to all PMO staff, including the Senior Project ManagerIT, Technical Project Manager, and Project Coordinators.The TPM governs a complex portfolio of interdependent IT programs spanning infrastructure (Cloud,Coloand Clinic Sites), EHR (Epic module implementations and optimizations), and innovation (internal AI platform adoption). The TPM serves as the primary point of accountability for portfolio-level delivery, risk escalation, and CIO-level reporting, ensuring all programs are delivered on scope, on schedule, and within budget while aligned to NEMS organizational goals and mission.

ESSENTIAL JOB FUNCTIONS:

• Establishes andoperatesenterprise IT PMO including governance frameworks, standards, templates, tooling, and PMOmethodology(Jira, MS Project, dashboards).

• Owns IT project intake and prioritization;facilitatesregular portfolio prioritization sessions with IT leaders and CIO tomaintainbalanced, capacity-aligned project portfolio.

• Maintainslive IT portfolio registry providing real-time visibility into all active, planned, and on-hold initiatives across IT verticals.

• Delivers weeklyportfoliodashboards and monthly steering committee reports toleadershipsurfacing risks, dependencies, milestones, and resource capacity.

• Establishes and enforces PMO standards including project lifecyclemethodology, RAID logs, milestone tracking, change control, andlessonslearned processes.

• Facilitates IT governance and steering committee meetings; prepares agendas, SBARs, and decision packages for executive leadership.

• Directly supervises PMOteamincluding Senior Project Manager, Technical Project Manager, and Project Coordinators; conducts performance reviews and professional development planning.

• Mentors junior PMO staff on project managementmethodology, tools, and stakeholder communication; manages team capacity and recruitment.

• Provides program-level governance fororganizationalinitiatives including cloud build, network deployment, and data center programs.
• Ensures infrastructure program accountability through structured reporting, milestone tracking, and executive escalation processes.

• Manages cross-program dependencies between infrastructure and application/EHR workstreams;identifiessequencing conflicts and resource constraints.

• Governs Epic program portfolio including module implementations, stabilization, integrations,utilizationoptimization, and future upgrades.

• Facilitates Agile Sprint-based project deliverables with Managers and clinical operations teams.

• Develops and delivers SBARs with key data insights to support leadership decision-making on EHR initiatives.

• OverseesinternalAI platform adoption program including change management strategy, user adoption milestones, and cross-functional stakeholder alignment.

• Governs AI and innovation project lifecycles applying appropriatemethodology

• Coordinates between development, clinical, and operational stakeholders.

• Manages vendor relationships across strategic partnersvalidateSOWs and tracks milestone delivery.

• Holds vendors accountable through structured program reviews; escalates performance risks,with documented impact assessments and remediation.

• Leads large-scale concurrent IT programs with full accountability for scope, schedule, budget, and outcomes; develops WBS, dependency maps, and KPIs.

• Drives change management and program delivery excellence by proactively identifying barriers, managing risks, controlling quality, and communicating across technical, clinical, and operational stakeholders.

• Performs other job duties as required by theSupervisor/Manager

• Bachelor's degree in Computer Science, Information Technology, Business, Public Health, ora relatedfield. Master's degreestronglypreferred. May be substituted with 7+ years of relevant experience.

• 7+ years of IT project and program management experience, preferably in a healthcare or FQHC setting.

• Proven experienceestablishingor leading an IT PMO, including governance frameworks, portfolio management, and executive reporting.

• Demonstrated experience directly supervising and managing a team of project managers and coordinators, including performance management and staff development.

• Experience governing infrastructure programs including cloud migrations (Azure preferred), data center builds, networkdeploymentsandEHR programs;Epic project management experience strongly preferred.

• Experience managing AI adoption, innovation, or emerging technology programs.

• Experience with vendor program management including SOW governance, SLA accountability, and vendor escalation management.

• Expertproficiencywith project management tools including Jira, MS Project, Excel, and PowerPoint.

• Experience in a Federally Qualified Health Center (FQHC) or community health organizationis a plus.

• Excellent written and verbal communication skills for both technical and non-technical audiences, including C-suite stakeholders.

• Ability to manage and prioritize across a complex, multi-program portfolio with competing demands andappropriate senseof urgency.

LANGUAGE:

• Must be able to read, write, and speak English fluently.

• Fluency in other languages is an asset.

STATUS:

This is an FLSAexempt position.

This is not an OSHA high-risk position.