Technical Implementation Manager Jobs in Crowley, TX

<p><strong><span data-contrast="auto">Real people. Real service.</span></strong></p> <p><span data-contrast="auto">At </span><a href="https://www.supplyhouse.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">SupplyHouse.com</span></span></a><span data-contrast="auto">, we value every individual team member and cultivate a community where people come first. Led by our core values of </span><strong><span data-contrast="auto">G</span></strong><span data-contrast="auto">enerosity, </span><strong><span data-contrast="auto">R</span></strong><span data-contrast="auto">espect, </span><strong><span data-contrast="auto">I</span></strong><span data-contrast="auto">nnovation, </span><strong><span data-contrast="auto">T</span></strong><span data-contrast="auto">eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.</span></p> <p><span data-contrast="auto"><iframe style="display: table; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/uInKvloCKd8?si=5rTgd7Pbm8_s3jhG" width="560" height="314"></iframe></span></p> <p><span data-contrast="auto">We are looking for a new&nbsp;<strong>Technical Product Manager</strong></span><span data-contrast="auto"> to join our growing Product Team. This individual will report into our Product Management Team Lead&nbsp;</span>and drives the strategy, development, and delivery of&nbsp;customer-facing digital products for SupplyHouse. By connecting business needs to technical implementation, this role directly affects how plumbing,&nbsp;heating, and HVAC professionals find, assess, and purchase the supplies they need, ensuring every&nbsp;product initiative delivers a faster, more reliable, and more intuitive experience for our customers.&nbsp;If you have strong technical expertise, a strategic vision, and a passion for collaborating with cross-functional teams to champion customer-centric solutions, we’d love to hear from you!&nbsp;</p> <p><span data-contrast="auto">This </span><strong><span data-contrast="auto">remote</span></strong><span data-contrast="auto"> position is open to individuals who live in, or are open to relocating to, the following states: </span><em><span data-contrast="auto">Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.</span></em></p> <p><span data-contrast="auto">This position requires travel to our headquarters in Melville, NY 6 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.</span></p> <p><strong><span data-contrast="auto">Role Type: </span></strong><span data-contrast="auto">Full-Time, Exempt</span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">Remote</span></p> <p><strong><span data-contrast="auto">Schedule: </span></strong><span data-contrast="auto">Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility</span></p> <p><strong>Base Salary:</strong> $116,984 - $146,230 USD per year</p> <p><strong><span data-contrast="auto">Responsibilities:</span></strong></p> <ul> <li><span data-contrast="auto">Conduct comprehensive user and market research to guide product strategy, translating insights </span><span data-contrast="auto">into features and actionable roadmaps</span></li> <li><span data-contrast="auto">Evaluate and prioritize opportunities based on business impact, technical complexity, and resource availability, helping prioritize work against larger project and business goals</span></li> <li><span data-contrast="auto">Drive the strategy, discovery, and implementation of initiatives involving complex system integrations, improvements, and customer-facing features</span></li> <li><span data-contrast="auto">Manages the site search strategy, including relevance tuning, ranking signal prioritization, synonym and query understanding, faceted navigation, autocomplete, and zero-results recovery</span></li> <li><span data-contrast="auto">Manages category navigation and browse taxonomy to ensure the information architecture facilitates easy customer navigation and effective search engine discovery across thousands of </span><span data-contrast="auto">product SKUs</span></li> <li><span data-contrast="auto">Lead the CX platform strategy by assessing, choosing, and refining the technology stack that supports acquisition, personalization, analytics integrations, and CRM data flows</span></li> <li><span data-contrast="auto">Own the product backlog: create detailed, technically sound user stories, acceptance criteria, and&nbsp; technical documentation within JIRA and Confluence</span></li> <li><span data-contrast="auto">Facilitate Agile ceremonies such as backlog grooming, sprint planning, and sprint reviews, ensuring the team delivers high-quality solutions on time</span></li> <li><span data-contrast="auto">Actively manage timelines and deliverables, focusing on interactions within and across departments; collaborate with key stakeholders to ensure deadlines are met</span></li> <li><span data-contrast="auto">Collaborate closely with developers to define technical requirements, ensuring feasibility and alignment with business objectives</span></li> <li><span data-contrast="auto">Act as a translator between business and technical stakeholders, clarifying business needs while advocating for technical best practices</span></li> <li><span data-contrast="auto">Lead UAT planning and execution to ensure product quality across projects and releases</span></li> <li><span data-contrast="auto">Support end-to-end testing, QA, and validation for technical implementations and system integrations</span></li> <li><span data-contrast="auto">Establish metrics for key projects and ensure monitoring plans support business goals; analyze product performance and resolve technical issues post-launch</span></li> <li><span data-contrast="auto">Effectively communicate complex insights and outcomes to stakeholders at all levels of the organization</span></li> <li><span data-contrast="auto">Identify and communicate problems affecting the team, and proactively propose and implement solutions</span></li> </ul> <p><strong><span data-contrast="auto">Requirements:</span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li>Bachelors Computer Science, Information Systems, Engineering, or equivalent&nbsp;professional experience</li> <li>6+ years in a product or technical role focused on software development and system&nbsp;integrations</li> <li>Demonstrated Agile development mindset with hands-on expertise in JIRA, Confluence,&nbsp;and Agile/Scrum methodologies.&nbsp;</li> <li>A track record of independently leading large, complex, cross-functional initiatives end-to-end, including initiatives that crossed both marketing and engineering teams</li> <li>Hands-on experience with on-site search or discovery product ownership, including&nbsp;relevance tuning, faceted navigation, or search quality analytics</li> <li>Understanding of full-stack development technologies, including React and Java (Spring&nbsp;Boot), and their associated frameworks.</li> <li>Cloud deployment experience with one or more major platforms: Google Cloud&nbsp;Platform, AWS, or Azure.</li> <li>Ability to work on assignments of diverse and complex scope, identifying solutions to&nbsp;unfamiliar problems with minimal guidance.</li> <li>Demonstrated good judgment in resolving escalated and complex issues.</li> <li>Established effective working relationships with senior leadership both internally and&nbsp;externally.</li> <li>Strong data fluency, with the ability to turn analytics (e.g, Amplitude), search behavioral&nbsp;data, and A/B test results into roadmap decisions</li> </ul> <p><strong><span data-contrast="auto">Preferred Qualifications:</span></strong></p> <ul> <li>Exceptional written and verbal communication skills, with the ability to translate complex technical concepts for non-technical audiences.</li> <li>Experience specifically within an eCommerce setting strongly preferred</li> <li>Familiarity with enterprise systems such as WMS, ERP, CRM, or similar platforms, and experience integrating these systems</li> <li>Certified CSPO, SAFe, PMP, or other relevant product/technical certifications</li> <li>Cloud certifications (e.g., AWS Solutions Architect, Google Cloud Professional, Azure Fundamentals)</li> <li>Experience with additional full-stack technologies and frameworks such as JavaScript,&nbsp;Spring Boot, Node.js, or similar</li> </ul> <p><strong><span data-contrast="auto">Why work with us:</span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">We have awesome benefits </span></strong><span data-contrast="auto">– We offer a wide variety of benefits to help support you and your loved ones. These include:</span> <ul> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Comprehensive and affordable medical, dental, vision, and voluntary life insurance options</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">401(k) with up to 4% company match</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Paid vacation, sick time, and holidays</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Company-paid basic life insurance and long-term disability</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Discounted auto, home, and pet insurance programs</li> <li data-leveltext="" data-font="Symbol" data-listid="42" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Flexible Spending Account (FSA)</li> <li data-leveltext="" data-font="Symbo