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Technical Implementation Manager Jobs in Ontario

Zafin

AI Mobile Engineer- Android

Toronto, ON · On-site

CA$80K - CA$190K/yr

Youare responsible forleading technical implementation of agent solutions; overseeing agent ... Work closely with Domain Strategist and Engagement Manager to ensure implementation aligns with ...

PGW Auto Glass

Technical Manager

Mississauga, ON

Implementing technical projects according to the company roll-out plan. * Tracking performance ... Budgeting * Risk management. * Strong auto glass technical background * Interpersonal and ...

Zafin

AI Mobile Engineer- IOS

Toronto, ON · On-site

CA$80K - CA$190K/yr

The AI Mobile Engineer- IOS is a senior technical implementation role responsible for leading the ... Work closely with Domain Strategist and Engagement Manager to ensure implementation aligns with ...

Versaterm

Implementation Specialist

Ottawa, ON

... manage implementation plans, ensuring projects are delivered on time, within scope, and to client satisfaction. * Facilitate client meetings and training sessions, communicating complex technical ...

Huron Consulting Group

Workday Technical Manager

Toronto, ON · On-site

CA$156K - CA$192K/yr

You've gained valuable technical expertise in the vibrant consulting arena. But you find yourself ... Implement new Workday integrations, inbound and outbound EIB's. * Manage and implement Workday ...

Wicket

Implementation Specialist

Ottawa, ON · Remote

CA$70K - CA$80K/yr

Collaborate with the Customer Experience team to manage tasks and priorities across client implementations. * Work closely with client stakeholders and technical teams to define integration ...

PSD Citywide

Implementation Advisor

Toronto, ON · On-site +1

As a recognized leader in Enterprise Asset Management, maintenance management, and planning ... Develop detailed written technical specifications for data imports/exports, custom routines, and ...

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Showing results 21-40

All JobsTechnical Implementation JobsTechnical Implementation Manager JobsTechnical Implementation Manager Jobs in Ontario

Technical Implementation Manager information

See Ontario salary details

$65.5K

$124.6K

$170K

How much do technical implementation manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for technical implementation manager in Ontario is $124,642.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,000.00 and $154,500.00 per year, depending on experience, location, and employer.

What is a technical implementation manager?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a technical implementation manager?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

What are the main challenges technical implementation managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.

What are popular job titles related to Technical Implementation Manager jobs in Ontario?

For Technical Implementation Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Technical Implementation Manager jobs in Ontario look for?

The top searched job categories for Technical Implementation Manager jobs in Ontario are:

What cities in Ontario are hiring for Technical Implementation Manager jobs?

Cities in Ontario with the most Technical Implementation Manager job openings:

Technical Implementation Manager jobs near you
Infographic showing various Technical Implementation Manager job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $124,642 per year, or $59.9 per hour.

Implementation Specialist

Intermedia Cloud Communications, Inc.

Vaughan, ON

Full-time

Posted 10 days ago

Job description

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won't be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What's more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!
Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other's back!

Are you ready to make your mark?

About the Role:  

We're seeking a detail-oriented and customer-focused Implementation Specialist to lead the deployment and onboarding of our Contact Center software solutions. In this role, you'll work directly with clients to configure, integrate, and optimize the platform to meet their business communication needs.
You'll act as the primary liaison between customers and internal teams, ensuring a smooth transition from purchase to launch. The ideal candidate is passionate about technology, understands contact center operations, and excels at guiding users through complex systems with clarity and confidence.
  • Lead project kickoff calls to gather requirements and outline timelines and deliverables.
  • Act as a call flow and customer experience expert, helping clients design efficient and effective IVR systems.
  • Design, build, test, and deploy IVR workflows based on client requirements.
  • Train clients on all product features through online sessions and when requested in person.
  • Work with clients to configure their portals and guide them through User Acceptance Testing (UAT) to confirm readiness before launch.
  • Manage project timelines to ensure successful and timely onboarding delivery.
  • Be flexible to work outside core business hours when needed to support customer go-lives or key project milestones.
  • Provide post-implementation support, resolving client questions or concerns promptly.
  • Offer clear, accurate guidance on product use and best practices.
  • Process and document change requests following internal procedures to ensure clarity and consistency.
  • Manage client expectations and ensure all changes or updates are delivered accurately and on time in live environments.
  • Maintain strong client relationships, sharing insights and feedback with internal teams to support continuous improvement.
  • Collaborate with internal teams to assign, track, and complete tasks needed to meet client goals.
  • Manage an ongoing relationship with assigned clients, supporting their evolving needs and enhancements.
  • Draft and maintain statements of work (SOWs) for new features or implementations.
  • Handle escalations quickly and professionally, ensuring timely resolution.
  • Troubleshoot technical issues and coordinate with the right teams for resolution.
  • Interact with clients to receive and clarify change requests following internal processes to ensure that information is gathered, stored and shared in a clear, methodical manner.
  • Ongoing relationship with portfolio of assigned client for change and development requests
  • Create and document statement of work for feature requests or implementations
  • Manage escalated issues with urgency to resolution
  • Troubleshoot issues and identify resources needed to help resolve
  • Bachelor's degree in a related field or 3+ years of experience in customer onboarding, implementation, or a client-facing technical role.
  • Experience working in or implementing contact center solutions, with a strong understanding of contact center operations, customer service workflows, and operational metrics used to improve performance and enhance the customer experience
  • Experience in project coordination or management, with proven success meeting project timelines and deliverables.
  • Familiarity with call flow design principles and contact center platforms.
  • Awareness of AI-driven tools and automation in software, with the ability to understand how artificial intelligence enhances customer engagement and operational efficiency.
  • Fast learner who can manage multiple priorities in a dynamic environment.
  • Excellent communication and customer service skills-able to explain complex concepts clearly and collaborate effectively with clients and teammates.
  • Experience using CRM or ticketing systems (e.g., Salesforce, Oracle, Confluence, or similar) to manage client information and updates.
  • Comfortable working in a remote or hybrid environment, maintaining strong organization and accountability.
  • A team player who's self-motivated, adaptable, and eager to learn and grow.
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as "Protected Classes"). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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