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Remote Implementation Jobs in Ontario (NOW HIRING)

Toolbx, Inc.

Implementation Manager

Toronto, ON · Remote

TOOLBX Location: (Remote) Department: Implementation Salary Range: $80-$110k per year Website: www.toolbx.com About TOOLBX: TOOLBX is a leading digital experience platform for lumber and building ...

Wicket

Implementation Specialist

Ottawa, ON · Remote

CA$70K - CA$80K/yr

Job Title: Implementation Specialist - Wicket Web Department: Customer Experience Reports to ... As a fully remote team, we're breaking barriers and setting new standards. Join us, and be a part ...

Upshop

The Director of Implementation will also lead the evolution of Upshop's implementation practices, championing automation, AI-enabled delivery capabilities, and operational excellence initiatives that ...

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Remote Implementation information

See Ontario salary details

$30K

$90.3K

$145.5K

How much do remote implementation jobs pay per year?

As of Aug 25, 2026, the average yearly pay for remote implementation in Ontario is $90,297.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,500.00 and $113,500.00 per year, depending on experience, location, and employer.

What is a remote implementation?

A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.

What are some common challenges faced by professionals in remote implementation roles?

One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.

What are the key skills and qualifications needed to thrive in the remote implementation position, and why are they important?

To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.

What are the most commonly searched types of Implementation jobs in Ontario?

The most popular types of Implementation jobs in Ontario are:

What are popular job titles related to Remote Implementation jobs in Ontario?

For Remote Implementation jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Remote Implementation jobs in Ontario look for?

The top searched job categories for Remote Implementation jobs in Ontario are:

What cities in Ontario are hiring for Remote Implementation jobs?

Cities in Ontario with the most Remote Implementation job openings:

Remote Implementation jobs near you
Infographic showing various Remote Implementation job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $90,297 per year, or $43.4 per hour.

Implementation Manager

Toronto, ON • Remote

Toolbx, Inc.
See more jobs at Toolbx, Inc.external

Full-time

Re-posted 15 days ago

Job description

Job Title: Implementation Manager

Company: TOOLBX
Location: (Remote)
Department: Implementation
Salary Range: $80-$110k per year

Website: www.toolbx.com

About TOOLBX:

TOOLBX is a leading digital experience platform for lumber and building materials suppliers. We provide e-commerce, customer portal, and AR management solutions that streamline payments, simplify AR, grow online sales, and improve the customer experience for independent suppliers. As part of our customer success approach, we place significant focus on fostering enduring relationships with our customers; that's why we're looking for a talented Implementation Manager to join our team.

Position Summary:

We are seeking an Implementation Manager to lead the end-to-end deployment of the TOOLBX platform for new customers. Reporting to the Implementation Program Manager, this role will own the onboarding lifecycle-driving project planning, coordination, execution, and customer enablement. You will partner directly with customers to define onboarding requirements, oversee implementation timelines, and ensure a seamless transition onto the platform. As the primary leader of deployment projects, you will guide customers through adoption, mitigate risks, and ensure they are positioned for long-term success.

This is a fully remote position.

Responsibilities:

  • Lead and manage multiple customer onboarding projects from initiation through completion, ensuring all deliverables, timelines, and success criteria are met.
  • Develop project plans, define scope, coordinate cross-functional resources, and proactively manage risks, dependencies, and issues throughout the onboarding process.
  • Conduct strategic onboarding and training sessions, enabling customers to effectively adopt the TOOLBX platform and maximize value.
  • Serve as the primary project liaison for customers, providing clear communication, guidance, and escalation management throughout the implementation lifecycle.
  • Oversee the creation and continuous improvement of training materials, documentation, and onboarding resources to enhance the customer experience.
  • Monitor and report on project progress, key milestones, and customer readiness, delivering regular updates to internal stakeholders and leadership.
  • Gather, analyze, and synthesize customer feedback to identify process improvements and partner with Product, Engineering, and Customer Success to drive enhancements.
  • Ensure accurate project documentation and maintain detailed records within CRM and internal systems to support transparency and alignment.

Qualifications:

  • 5+ years of experience managing customer-facing projects, implementations, or onboarding programs within a SaaS or technology-driven environment.
  • Demonstrated ability to lead projects, manage timelines, and coordinate cross-functional teams to deliver successful customer outcomes.
  • Exceptional communication and presentation skills; able to translate complex technical concepts for diverse audiences.
  • Strong organizational and project management capabilities, with a proven ability to manage multiple concurrent projects in a fast-paced environment.
  • Customer-centric mindset with strong analytical, troubleshooting, and problem-resolution skills.
  • Experience with CRM, project management, or onboarding platforms, such as Asana and HubSpot, is an asset.
  • Ability to thrive in remote or distributed work environments and adapt to shifting priorities.

Why Join TOOLBX?

At TOOLBX, you'll be part of a team dedicated to transforming the construction industry through technology. As a Project Manager, you will play a vital role in ensuring our customers are set up for success from day one. If you are detail-oriented, passionate about helping customers, and eager to make an impact, we would love to hear from you!

To apply, please submit your resume and a brief cover letter outlining your relevant experience and interest in this role.


Note: This posting represents an existing vacancy within the Company.


Note: Only selected candidates will be contacted for an interview. TOOLBX is an equal opportunity employer committed to diversity and inclusion in the workplace.

Note: Artificial intelligence tools may be used to assist with the screening and evaluation of applications during the hiring process.

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