Customer Success Engineer
San Mateo, CA · On-site
You will collaborate with Technical Support and oversee support escalations and incident management ... Engineering, Customer Success Engineering, Professional Service, or similar functions in ...
Customer Success Engineer
San Mateo, CA · On-site
You will collaborate with Technical Support and oversee support escalations and incident management ... Engineering, Customer Success Engineering, Professional Service, or similar functions in ...
Customer Success Engineer
Manhattan, NY · On-site
Commercial Real Estate / Occupier Solutions Job Summary Our client is looking for a Customer Success Engineer to serve as the vital technical bridge between platform users, clients, Product, and ...
Customer Success Engineer
Manhattan, NY · On-site
Commercial Real Estate / Occupier Solutions Job Summary Our client is looking for a Customer Success Engineer to serve as the vital technical bridge between platform users, clients, Product, and ...
Customer Success Engineer
Atlanta, GA · On-site
Customer Success Engineer DEPARTMENT: Information Technology REPORTS TO: IT Customer Success ... Offers technical support to both internal and external Team Members through existing phone and ...
Customer Success Engineer
Atlanta, GA · On-site
Customer Success Engineer DEPARTMENT: Information Technology REPORTS TO: IT Customer Success ... Offers technical support to both internal and external Team Members through existing phone and ...
Customer Success Engineer
New York, NY · Remote
$150K - $175K/yr (+ commission)
As a Customer Success Engineer at vCluster, you aren't just managing accounts -- you are the ... Sitting at the intersection of technical depth and customer strategy, you ensure our customers ...
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Customer Success Engineer
New York, NY · Remote
$150K - $175K/yr (+ commission)
As a Customer Success Engineer at vCluster, you aren't just managing accounts -- you are the ... Sitting at the intersection of technical depth and customer strategy, you ensure our customers ...
Customer Success Engineer
Mclean, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Technical Troubleshooting: Diagnose and debug technical issues, ensuring accurate tracking and ...
Customer Success Engineer
Mclean, VA · On-site
As a OneArc Customer Success Engineer, you will ensure customers achieve success with OneArc ... Technical Troubleshooting: Diagnose and debug technical issues, ensuring accurate tracking and ...
Sr. Customer Success Engineer
$200K/yr
Success in this role requires a combination of strong technical expertise, business acumen, executive communication skills, and a customer-first mindset. As a Senior Customer Success Engineer (CSE ...
Sr. Customer Success Engineer
$200K/yr
Success in this role requires a combination of strong technical expertise, business acumen, executive communication skills, and a customer-first mindset. As a Senior Customer Success Engineer (CSE ...
MSP Success Engineer
Manhattan, NY · On-site
Technical Customer Success Engineer We're looking for an experienced, detail-driven Technical Customer Success Engineer to take ownership of the operational work currently handled by our Account ...
MSP Success Engineer
Manhattan, NY · On-site
Technical Customer Success Engineer We're looking for an experienced, detail-driven Technical Customer Success Engineer to take ownership of the operational work currently handled by our Account ...
Customer Success Manager
$100K - $170K/yr
A Customer Success Engineer must lead technical discussions with Dev Ops, SRE and Sec Ops. The goal is to help our customers to become successful and enthusiastic champions. The main responsibility ...
Customer Success Manager
$100K - $170K/yr
A Customer Success Engineer must lead technical discussions with Dev Ops, SRE and Sec Ops. The goal is to help our customers to become successful and enthusiastic champions. The main responsibility ...
As Customer Success Engineer, you will use your technical knowledge and experience along with your interpersonal skills to lead in-house engineering and communication efforts with our partners. As ...
As Customer Success Engineer, you will use your technical knowledge and experience along with your interpersonal skills to lead in-house engineering and communication efforts with our partners. As ...
The Customer Success Engineers manage the day-to-day performance of customers while striving to ... Resolve technical, product and account issues as they occur * Accurately document all ...
Quick apply
The Customer Success Engineers manage the day-to-day performance of customers while striving to ... Resolve technical, product and account issues as they occur * Accurately document all ...
As Customer Success Engineer, you will use your technical knowledge and experience along with your interpersonal skills to lead in-house engineering and communication efforts with our partners. As ...
As Customer Success Engineer, you will use your technical knowledge and experience along with your interpersonal skills to lead in-house engineering and communication efforts with our partners. As ...
As Customer Success Engineer, you will use your technical knowledge and experience along with your interpersonal skills to lead in-house engineering and communication efforts with our partners. As ...
As Customer Success Engineer, you will use your technical knowledge and experience along with your interpersonal skills to lead in-house engineering and communication efforts with our partners. As ...
The Customer Success Engineers manage the day-to-day performance of customers while striving to ... Resolve technical, product and account issues as they occur * Accurately document all relevant ...
The Customer Success Engineers manage the day-to-day performance of customers while striving to ... Resolve technical, product and account issues as they occur * Accurately document all relevant ...
Customer Success Engineer/Devops
$150K - $200K/yr
This is no support role; you'll be the technical architect of Customer Success, turning complex and ... Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, Technical ...
Customer Success Engineer/Devops
$150K - $200K/yr
This is no support role; you'll be the technical architect of Customer Success, turning complex and ... Customer Success Engineering, Solutions Engineering, Forward Deployed Engineering, Technical ...
Customer Success Engineer
Bristol, RI · On-site
About the Role As a Customer Success Engineer, you'll be the technical lifeline for our customers - from onboarding and training through complex field troubleshooting and long-term mission success.
Customer Success Engineer
Bristol, RI · On-site
About the Role As a Customer Success Engineer, you'll be the technical lifeline for our customers - from onboarding and training through complex field troubleshooting and long-term mission success.
Customer Success Engineer
$85K - $110K/yr
The nature of the work is technical and requires an understanding of how to read API documentation ... The Customer Success Engineering role is also designed to provide broad exposure across the ...
Customer Success Engineer
$85K - $110K/yr
The nature of the work is technical and requires an understanding of how to read API documentation ... The Customer Success Engineering role is also designed to provide broad exposure across the ...
Customer Success Engineer
Austin, TX · On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to ... Resolve technical, product and account issues as they occur * Accurately document all ...
Quick apply
Customer Success Engineer
Austin, TX · On-site
$80K - $120K/yr
The Customer Success Engineers manage the day-to-day performance of customers while striving to ... Resolve technical, product and account issues as they occur * Accurately document all ...
Customer Success Engineer
New York, NY · On-site
$85K - $110K/yr
The nature of the work is technical and requires an understanding of how to read API documentation ... The Customer Success Engineering role is also designed to provide broad exposure across the ...
Customer Success Engineer
New York, NY · On-site
$85K - $110K/yr
The nature of the work is technical and requires an understanding of how to read API documentation ... The Customer Success Engineering role is also designed to provide broad exposure across the ...
Customer Success Engineer
Bristol, RI · On-site
About the Role As a Customer Success Engineer, you'll be the technical lifeline for our customers - from onboarding and training through complex field troubleshooting and long-term mission success.
Customer Success Engineer
Bristol, RI · On-site
About the Role As a Customer Success Engineer, you'll be the technical lifeline for our customers - from onboarding and training through complex field troubleshooting and long-term mission success.
Customer Success Engineer Tech**** ****Department:** Business Development **Job Status ... Technical Project Support & Execution*** Execute specialized technical projects that span multiple ...
Customer Success Engineer Tech**** ****Department:** Business Development **Job Status ... Technical Project Support & Execution*** Execute specialized technical projects that span multiple ...
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Customer Success Engineer
San Mateo, CA • On-site
Luminary Cloud
• Software Development • 11 - 50 employees11 - 50 employees
Full-time
Posted 8 days ago
Job description
Luminary helps engineering companies be more competitive by getting to market faster, creating new, better products, and reducing development risk. We do this with our Physics AI platform, the fastest and easiest way to build and deploy models to understand and instantly predict physical reality with precision. Customers span industries from automotive and aerospace, to leading sporting equipment providers, including Otto Aviation, Joby Aviation, Piper Aircraft and Trek Bikes. Luminary is a Series B company and is headquartered in San Mateo, California.
Do AI customer success agents excite you or terrify you? A brave new world of customer success is hurtling towards us at an astonishingly fast rate and offers an unprecedented opportunity to shape the future of how customer success is delivered world-wide. With near perfect total recall, the right context, access to skills and knowledge bases, AI Agents can be a force multiplier. But every agent swarm needs a human leader, someone who is passionate about customers, demonstrates empathy for their concerns and wants to be the trusted technical advisor to our customers. If the description above excites you and terms like Geometry, Meshing and Solver are very much in your wheelhouse, then you might be the right fit for this role. We are seeking a Customer Success Engineer (CSE) as a founding member of the Luminary customer success team! You will work closely with our customers and internal teams to ensure our customer has the best experience running simulations on our platform. You enjoy building meaningful relationships and are willing to go above and beyond for the customers.
You Will Work On:
What We're Looking For:
Do AI customer success agents excite you or terrify you? A brave new world of customer success is hurtling towards us at an astonishingly fast rate and offers an unprecedented opportunity to shape the future of how customer success is delivered world-wide. With near perfect total recall, the right context, access to skills and knowledge bases, AI Agents can be a force multiplier. But every agent swarm needs a human leader, someone who is passionate about customers, demonstrates empathy for their concerns and wants to be the trusted technical advisor to our customers. If the description above excites you and terms like Geometry, Meshing and Solver are very much in your wheelhouse, then you might be the right fit for this role. We are seeking a Customer Success Engineer (CSE) as a founding member of the Luminary customer success team! You will work closely with our customers and internal teams to ensure our customer has the best experience running simulations on our platform. You enjoy building meaningful relationships and are willing to go above and beyond for the customers.
You Will Work On:
- As a founding member of the customer success team, you will help set the foundation of the team and build the customer success playbooks to grow and support our customers.
- You will gain a deep knowledge of customers' Physics AI use cases to provide a tailored solution with a unique value prop to support those workloads on the Luminary platform.
- You will develop user training programs to train and onboard new users to drive adoption.
- You will be the customer champion and voice of the customers within Luminary.
- You will run customer quarterly business reviews (QBR) and office hours to drive alignment.
- You will collaborate with Product Management and Design to collect customer feedback to improve the Luminary cloud platform and the customer experience using our product.
- You will collaborate with Technical Support and oversee support escalations and incident management.
- You are a Luminary evangelizer attending and presenting at industry conferences and events.
What We're Looking For:
- Bachelor's degree in Engineering (Master's in Mechanical or Aerospace preferred).
- 3+ years of experience working in Technical Support, Application Engineering, Customer Success Engineering, Professional Service, or similar functions in engineering.
- 3+ years of experience with commercial or open-source simulation software a plus
- Familiarity with GCP/AWS ecosystems a plus
- You are an AI first engineer who is comfortable prototyping applications using Claude/Codex/Cursor
- You enjoy solving complex problems, strive to find the best solutions, and use empathy to approach customer solutions.
- You have an outgoing personality, a customer-obsession attitude, and are willing to deep dive. Customer obsession is your top priority.
- You are a strong public speaker who can present highly technical topics in an easy-to-understand manner.
- You prefer to work in a dynamic startup environment to fast-track your career and grow your responsibilities.
- Up to 10% domestic travel.
About Luminary Cloud
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Palo Alto, CA, US
Year founded
2019