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Technical Associate Jobs in Texas (NOW HIRING)

Kiongroup

Technical Support Associate

Plano, TX · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

Kiongroup

Technical Support Associate

Plano, TX · On-site

$65K - $80K/yr

The Technical Support Associate provides analytical and operational support to the technical service team by monitoring performance metrics, managing service data, and assisting with issue resolution.

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All JobsTechnical Associate JobsTechnical Associate Jobs in Texas

Technical Associate information

See Texas salary details

$10

$23

$53

How much do technical associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for technical associate in Texas is $23.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $24.62 per hour, depending on experience, location, and employer.

What are some common challenges technical associates face when transitioning into more complex project work?

Technical Associates often encounter challenges such as adapting to rapidly changing technologies, managing multiple tasks with tight deadlines, and collaborating with cross-functional teams on intricate projects. As the scope of work expands, they may need to quickly learn new tools or methodologies and ensure clear communication between technical and non-technical stakeholders. Successfully overcoming these challenges helps Technical Associates build valuable problem-solving skills and prepares them for advanced roles within the organization.

What is the difference between Technical Associate vs Technical Specialist?

AspectTechnical AssociateTechnical Specialist
Required CredentialsAssociate's degree or equivalent, relevant certificationsSimilar credentials, often with additional certifications or experience
Work EnvironmentEntry-level, team-based, support roles in technical settingsMore focused, specialized roles often involving troubleshooting and analysis
Employer & Industry UsageCommon in IT, engineering, and technical support sectorsUsed in similar industries, emphasizing expertise in specific technical areas
Search & Comparison IntentPeople looking for entry-level technical roles or support positionsIndividuals seeking specialized technical roles with more responsibility

The main difference between a Technical Associate and a Technical Specialist lies in their level of expertise and responsibilities. Technical Associates typically perform support and entry-level tasks, while Technical Specialists focus on specialized technical functions requiring more experience. Both roles are common in technical industries and often require similar educational backgrounds, but the Specialist role involves a higher level of expertise and problem-solving.

What is a technical associate?

A Technical Associate is a professional who supports technical operations within an organization, often working in fields such as IT, engineering, or research. Their responsibilities typically include assisting with troubleshooting, maintaining equipment or systems, and providing technical support to teams or clients. They may also help in implementing new technologies and ensuring smooth day-to-day technical functions. Technical Associates usually work under the guidance of senior technical staff and may have opportunities to advance as they gain experience.

What are the key skills and qualifications needed to thrive as a technical associate?

To thrive as a Technical Associate, you need a strong background in information technology or engineering, analytical problem-solving abilities, and a relevant bachelor's degree. Familiarity with systems such as Windows/Linux, basic programming languages, and enterprise software tools like SQL or ticketing systems is often required. Excellent communication, teamwork, and time management skills distinguish top performers in this role. These capabilities ensure efficient technical support, smooth project execution, and effective collaboration within technical teams.
What are the most commonly searched types of Technical jobs in Texas? The most popular types of Technical jobs in Texas are:
What cities in Texas are hiring for Technical Associate jobs? Cities in Texas with the most Technical Associate job openings:
Technical Associate jobs near you
Infographic showing various Technical Associate job openings in Texas as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,852 per year, or $23 per hour.

Customer Service Technical Associate - Tax Content

Wolters Kluwer N.V.

Coppell, TX • On-site

$30K - $56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

The Customer Service Technical Associate provides support to our business and individual tax software clients and to our practice clients. This role provides resolution to moderate and complex inquiries by phone, online chat or email and answers are based upon information provided in product guides and support knowledge databases and other internal tools.
Essential Duties and responsibilities
  • Handle phone, e-mail, and chat support for moderate to complex system or content issues; identify, resolve, and escalate issues when necessary; record these interactions in our customer relationship database
  • Identify and document resolution to reoccurring inquiries
  • Cross-train on other products and systems
  • Participate in projects and as well as process improvement initiatives
  • Provide general reports to management as requested
  • Participate in product testing and review as required
  • Secure and keep confidential product and customer data

Other Duties
Performs other duties as assigned by supervisor.
Please note: As a Customer Service Technical Associate , you must be able to work a flexible schedule that may include evening and weekend hours during peak season.
Job Qualifications
Education and Experience:
Minimum:
  • Associates Degree a business-related field OR equivalent Customer Service work experience.

OR
  • 1 years of experience or knowledge in one or more of the following areas: accounting and bookkeeping; financials and reporting; sales and customer relationship management

OR
  • 2 years of experience in a customer-facing role with the ability to build collaborative relationships using positive language and a service-oriented attitude

Preferred:
  • Educational background in Business, Accounting or Finance
  • Experience working with CCH tax and accounting software
  • Tax preparation or accounting experience
  • Experience working in a help desk or customer support environment
  • Use of SalesForce.com

Other Knowledge, Skills, Abilities or Certifications:
  • Knowledge of tax, accounting and audit principles, practices and legislation/regulations
  • Computer and internet skills including Microsoft office
  • Service orientation - high commitment to meeting needs of customers and colleagues
  • Strong communication skills both written and verbal
  • Ability to diffuse and provide effective resolution to customer complaints
  • Detail-oriented and able to handle multiple top priorities
  • Ability to function in a fast-paced, collaborative, matrixed team environment
  • Strong work ethic and passion for excellence
  • Ability to work flexible schedule and manage overtime as required to meet objectives

Travel Requirements
Less than 5% of domestic travel
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$30,800.00 - $56,525.00 USD
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

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