Technical Assistant Jobs in Riverside, CA (NOW HIRING)

Reports to: Chief Technology Officer

Location: Onsite, Irvine, CA

***This position is full-time and in person located in Irvine, CA***

About ConsumerDirect

At ConsumerDirect, we’re transforming the way consumers control their credit, money and privacy through innovative software solutions. As one of Orange County’s Best Places to Work for four years running, we pride ourselves on a collaborative, inclusive, and growth-focused culture. Join our passionate team of professionals dedicated to making a real impact in the financial technology space. As we continue to scale and innovate, we’re looking for a talented individual to join us in our mission to revolutionize the industries we serve.

Position Overview:

We are seeking an experienced Business Analyst to support the analysis, documentation, and delivery of business and technology solutions. This role works closely with business stakeholders and technical teams to gather requirements, define processes, and ensure solutions meet business needs. The ideal candidate has strong analytical skills, experience working in Agile environments, and the ability to bridge the gap between technical and non-technical stakeholders.

Job duties:

• Gather, analyze, document, and manage business requirements
• Collaborate with business stakeholders to understand objectives, processes, and pain points
• Create detailed process flows, use cases, user stories, and acceptance criteria
• Work closely with technology teams to ensure requirements are clear and actionable
• Support Agile/Scrum delivery teams throughout the development lifecycle
• Coordinate and support system and user acceptance testing activities
• Identify risks, propose solutions, and support decision-making on complex initiatives
• Assist with change management efforts related to new systems and processes
• Communicate effectively with diverse stakeholders, including business leaders, IT teams, and end users

Qualifications:

• 5+ years of experience working as a Technical Business Analyst
• Certified Business Analysis Professional (CBAP) or PMI-PBA
• Agile certifications such as Certified Scrum Master (CSM) or PMI-ACP
• Proven experience gathering and documenting business and functional requirements
• Experience working in Agile/Scrum methodologies
• Strong ability to translate business needs into clear technical requirements
• Excellent interpersonal, verbal, and written communication skills
• Ability to work independently and collaboratively in cross-functional teams
• Experience working in an onsite-offshore delivery model
• Experience in financial services, credit agencies, or related industries (preferred)
• Understanding of modern technology concepts such as cloud computing, microservices, and API management (preferred)
• Experience coordinating or supporting user testing activities (preferred)
• Experience leading or supporting change management initiatives (preferred)

Working Conditions & Physical Requirements

• Office environment with prolonged computer and screen use
• Requires sitting for extended periods and regular keyboard and mouse use

Benefits & Perks

• Open Time Off Policy
• Paid Parental Leave
• Tuition Reimbursement
• LA Fitness Membership
• Monthly Catered Lunches
• Employer Sponsored Life Insurance and Long-Term Disability
• 401K Savings
• HMO/PPO/Vision/Dental Insurance Plans

Why You Should Work For Us

• Real Impact – Your work directly contributes to helping consumers save money, improve credit, and unlock better opportunities.
• Growth Opportunities – We’re scaling fast, which means career advancement and professional development are built into our DNA.
• A Collaborative Culture – Work alongside passionate, talented colleagues who value teamwork, inclusion, and respect.
• Work-Life Balance – We offer flexible time off, generous benefits, and a supportive environment that respects your life outside of work.
• Recognition & Rewards – Competitive pay, commissions, and recognition programs that celebrate your contributions.

“Consumer Direct embraces diversity, culture, and equal opportunity in a serious way. We are committed to promoting a workplace that represents a wide variety of, backgrounds, perspectives, skills and experiences.”

• Seniority Level

  Mid-Senior level

• Industry
  • Financial Services
  • Software Development
• Employment Type

  Full-time

• Job Functions
  • Other
  • Analyst
• Skills
  • Business
  • XML
  • Unix
  • Requirements Gathering
  • Visio
  • HTML
  • Business Analysis
  • Business Requirements
  • English
  • Requ