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Technical Application Specialist Jobs (NOW HIRING)

smcnorthamerica

Application Specialist

Boston, MA

Boston Outside Application Specialist PURPOSE The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and ...

smcnorthamerica

Application Specialist

Boston, MA

Boston Outside Application Specialist PURPOSE The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and ...

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Technical Application Specialist information

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How much do technical application specialist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for technical application specialist in the United States is $31.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $44.23 per hour, depending on experience, location, and employer.

What is a Technical Application Specialist?

A Technical Application Specialist is a professional who provides support and expertise for specific software applications or technology platforms within an organization. They assist users by troubleshooting issues, configuring applications to meet business needs, and ensuring optimal system performance. They often serve as a bridge between end-users, IT teams, and software vendors, offering training and guidance on best practices. Their role is crucial for maintaining smooth operations, supporting upgrades, and implementing new features. Technical Application Specialists may also be involved in documenting processes and testing new application functionalities.

What are the typical collaboration dynamics between a Technical Application Specialist and other departments?

Technical Application Specialists frequently act as a bridge between customers, product development, and support teams. They work closely with sales to understand client requirements, assist engineering with feature implementations, and provide feedback from end-users to improve products. Collaboration often involves participating in cross-functional meetings, troubleshooting complex technical issues, and delivering product training to both internal teams and clients. Building strong communication skills and technical knowledge is key for fostering effective teamwork in this role.

What are the key skills and qualifications needed to thrive as a Technical Application Specialist, and why are they important?

To thrive as a Technical Application Specialist, you need a solid understanding of application support, troubleshooting, and relevant domain knowledge, often backed by a degree in computer science or a related field. Familiarity with databases, scripting languages, ticketing systems, and certifications such as ITIL or vendor-specific credentials is highly valuable. Strong problem-solving abilities, customer service orientation, and effective communication skills help you excel in client interactions and cross-functional teamwork. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient operation of critical business applications.

What is the difference between Technical Application Specialist vs Technical Support Specialist?

AspectTechnical Application SpecialistTechnical Support Specialist
Required CredentialsBachelor's degree in science or engineering, relevant certificationsHigh school diploma or associate degree, technical certifications
Work EnvironmentCustomer sites, labs, or offices, often involved in product implementationCall centers, help desks, or remote support environments
Employer & Industry UsageManufacturers, biotech, medical device companiesIT companies, software providers, tech service firms
Common Search & ComparisonOften compared for technical expertise and client interactionCompared for troubleshooting and remote assistance skills

The Technical Application Specialist typically focuses on product implementation, training, and technical consulting in specialized industries, requiring relevant certifications and hands-on work with clients. In contrast, the Technical Support Specialist primarily provides troubleshooting and remote assistance, often in IT or software sectors. Both roles require technical knowledge but differ in work environment and responsibilities.

More about Technical Application Specialist jobs
What cities are hiring for Technical Application Specialist jobs? Cities with the most Technical Application Specialist job openings:
Who are the top companies hiring for Technical Application Specialist jobs? The top employers for Technical Application Specialist jobs are:
What states have the most Technical Application Specialist jobs? States with the most job openings for Technical Application Specialist jobs include:
What job categories do people searching Technical Application Specialist jobs look for? The top searched job categories for Technical Application Specialist jobs are:
Technical Application Specialist jobs near you
Infographic showing various Technical Application Specialist job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 17% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $65,925 per year, or $31.7 per hour.
Technical Application Specialist | Telecom

Technical Application Specialist | Telecom

Epicor

Dublin, GA • Hybrid

$62K - $100K/yr

Full-time

Posted 16 days ago

Job description

Transform your technical skills into impactful solutions! As a Technical Application Specialist based in our Dublin, California office, you will provide technical support via phone, email, and chat within our Application Support Group. You will be responsible for diagnosing, troubleshooting, repairing, and debugging software, as well as documenting and escalating issues as necessary. We are seeking applicants with strong problem-solving abilities, excellent communication skills, and a proactive approach to customer support.

What you will be doing:

  • Confer with customers via phone, email, or chat to diagnose technical and system problems, troubleshoot, repair, and test solutions within our Application Support Group.
  • Respond to customer calls in a professional manner, providing appropriate solutions and advice.
  • Interact with customers to perform complex testing, support, and troubleshooting of technical functions remotely.
  • Ensure service quality levels are maintained and adhered to, handling all issues in a timely manner.
  • Review outstanding issues, ensuring customers and management are kept informed of progress.
  • Attend relevant Epicor product training courses in line with the Application Specialist role.

What you will likely bring:

  • 3+ years of applicable experience and demonstrated success/knowledge.
  • Industry knowledge and experience.
  • Desired bachelor's degree in engineering, Computer Science, or related field (or equivalent experience).
  • Ability to effectively communicate both verbally and in writing.
  • Strong customer service skills, detail-oriented, initiative-taker with a positive attitude.
  • Strong problem-solving and technical troubleshooting skills.
  • Ability to handle inquiries from customers via multiple channels in a fast-paced call center environment.

What could set you apart:

  • Experience supporting Telecom platforms, Inventory Receiving, or troubleshooting EDI integrations, mappings, or transaction issues.
  • Knowledge of Microsoft SQL, ERP applications or analytical tools.
  • Knowledge of financial, manufacturing, retail, or distribution business processes.
  • Experience in database administration, installation, and configuration.
  • Ability to work all available shifts including nights, weekends, and holidays.
  • Spanish speaking will be valued.
  • Networking, Cloud, SAAS and Retail skills helpful.

#LI-MB1 #LI-HYBRID

About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.


Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range:

Minimum: $62,000 USD Maximum: $100,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter:

Mouy Bun

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